Dental Assistant Job at Sonrava Health in Youngstown

Dental Assistant – Sonrava Health

Base pay range: $20.00/hr – $23.00/hr

Overview

As a Dental Assistant at DentalWorks, patient care is your number one priority and focus. Your ability to value and improve the patient experience will play a major role in the delivery of extraordinary dental care. Dental Assistants are a critical part of our mission because they not only support the patient but also provide the doctor with valuable assistance on patient procedures. The Dental Assistant has direct responsibility for the patient’s excellent experience while “in the chair” and for overall patient retention. You are unique, and so are we—ready to work with an organization that appreciates you, challenges you, and supports your professional growth within a team dedicated to quality, patient care, and industry innovation. We are searching for talented people who want to provide excellent customer service, precise support to the doctor, and a friendly chair-side manner. Flexibility, analytical skills, collaboration, and follow‑up are needed in our dynamic, state‑of‑the‑art practice environment. Are you passionate about an opportunity like this?

Responsibilities

• Provide exceptional customer service, with an excellent chair‑side manner, by making the patient the #1 priority.
• Be present, engaged, and ready to work at all assigned shift times.
• Take direction from the doctor and/or hygienist(s), assist them with all dental procedures, and anticipate their needs.
• Take, develop, and mount accurate, high‑quality radiographs.
• Review patient charts prior to doctor arrival, log appropriate patient data and health history during the exam and treatment, and transcribe the doctor’s notes.
• Clean, sterilize, and prepare the equipment and operatory, following the organization’s procedures and guidelines, before a patient’s appointment.
• Perform efficient and accurate procedures to help maintain the schedule and patient flow.
• Educate patients and address their questions and/or concerns.
• Demonstrate good teamwork to deliver an extraordinary experience for every patient.
• Partner with doctors, hygienists, Operations Leaders, and support staff to maintain excellent patient service and integrity within the organization.
• Assist front office staff in scheduling patients’ follow‑up visits and tracking incoming and outgoing lab cases to ensure quality and timely products.
• When assigned by the Operations Leader, monitor the level of dental supplies and order using approved formulary.
• Promote and market Sonrava‑supported practice services and retail products.
• Complete checklists when assigned and participate in daily huddles to ensure that every single day flows smoothly.
• Maintain patient confidentiality through HIPAA compliance.
• Follow the organization’s safety policies and procedures through OSHA compliance and Blood‑borne Pathogens (BBP) federal regulations.
• Complete all Learning Management System requirements.

Qualifications

• Education / Certification:
  • Minimum of high school diploma or equivalent required.
  • Current radiography certification required.
  • Dental Assistant certification, as required by state, or ability to become certified.
  • Current CPR certification preferred.
  • Current Nitrous Oxide/Oxygen Analgesia monitoring certification preferred.
  • Maintain annual OSHA, HIPAA, and Infection Control training.
• Skills and Abilities:
  • Experience in a professional environment with direct patient contact preferred.
  • Excellent positive attitude and customer service skills.
  • Professionalism and integrity in all aspects of the job, including image and both verbal and written communication skills.
  • Exceptional interpersonal and relationship building skills, including conflict resolution skills.
  • Strong organization, planning, and analytical skills.
  • Ability to multi‑task and remain calm in a rapidly changing environment.
  • Computer proficiency and the ability to learn new programs as required.
• Work Environment and Conditions:
  • Overtime required as approved by Operations Leader.
  • Travel as needed for training and to perform job functions.
  • Safety procedures and personal protective equipment required to minimize the risks from radiographs and blood‑borne pathogens.
  • Potential of prolonged sitting and standing.

Seniority level: Entry level | Employment type: Full‑time | Job function: Health Care Provider | Industries: Medical Practices

Location: Youngstown, OH