City of Fort Myers
HR Generalist -Employee/Labor Relations and HRIS
City of Fort Myers, Fort Myers, Florida, United States, 33916
The City of Fort Myers strives to be an employer of choice and most of our employees turn jobs into long term careers. The salary shown in the job description is the full range for this position from entry to later career.
NEW EMPLOYEES ARE HIRED AT, OR NEAR THE ENTRY POINT SHOWN, DEPENDING ON QUALIFICATIONS AND RELEVANT EXPERIENCE.
FLSA Status:
Exempt
Safety Sensitive:
NO
Level II Screening:
NO
Under the general direction of the Director of Human Resources, the HR Generalist performs highly responsible and complex professional work in support of the City’s Human Resources programs, with a primary focus on labor and employee relations and Human Resources Information Systems (HRIS).
This position provides advice and consultation to managers and employees on employee conduct, workplace disputes, progressive discipline, grievances, EEO matters, ADA compliance, and collective bargaining issues. The incumbent participates in investigations, develops and implements HR policies and procedures, and coordinates activities to strengthen relationships between management and staff.
The HR Generalist also serves as the primary administrator for the City’s HRIS, ensuring data integrity, compliance, reporting accuracy, and system efficiency. In addition, the role supports compensation/classification analysis, special projects, and loss control program coordination, with particular attention to third-party property damage and subrogation claims.
This position requires a high degree of professional judgment, discretion, and analytical skill in handling sensitive employee relations matters, managing HR data systems, and ensuring compliance with labor agreements, employment law, and City policies.
No supervisory responsibilities.
Responsibilities and Reporting During an Emergency Situation
Essential Employees may be required to work during a declared emergency. Depending on the nature of the emergency, this may require working around the clock for several days on short notice.
Non Essential Employees will not be required to work during a declared emergency. The employee’s Department Head will determine when the employee will be required to work.
Perks and Benefits
Free city-paid employee health coverage, additional for spouse or family
3 weeks Paid Time Off (sick & vacation)
13 paid holidays
Pension plan & optional Deferred Compensation
City-paid life insurance
Optional Vision, Dental, and Disability Insurance
Tuition reimbursement
On-site Gym facility
And much more!
Employee & Labor Relations
Serve as subject matter expert on labor relations: interpret and administer collective bargaining agreements, advise management, and support or participate in negotiations.
Manage employee relations issues, including workplace investigations, harassment/discrimination complaints, grievances, disciplinary actions, and disputes.
Counsel supervisors and employees on workplace conduct, and compliance with personnel policies and procedures.
Represent the City in unemployment hearings, grievance proceedings, arbitrations, and mediations.
Participate in the collective bargaining process, including research, and data analysis.
Ensure compliance with employment laws (FMLA, ADA, FLSA, EEO, etc.) and respond to charges from agencies such as the EEOC.
Process Unemployment claims.
Human Resources Information Systems (HRIS) & Data Management
Administer and maintain HR and Risk systems including Oracle (personnel data system), TCP Software (time/attendance), Aladtec (Scheduling) and Rmis (Risk System)
Ensure accuracy and integrity of HR data; conduct audits; generate, analyze, and present HR reports (turnover, leave usage, labor cost, compliance tracking, HR metrics).
Assist with training, guidance, and technical support to staff on HRIS systems.
Collaborate with ITS on HR technology initiatives, upgrades, and system enhancements; research and recommend HR software solutions.
Human Resources Administration and Special Projects
Administer and maintain the City’s pay and classification system: conduct wage surveys, analyze market data, update pay ranges, and develop recommendations for new or modified programs.
Review and process reclassification requests; assist with organizational charts.
Manage and oversee position control and personnel records.
Assist with performance evaluation programs.
Assist with employee counseling on compensation and contract compliance.
Prepare and submit regulatory reports such as EEO-4, EEOP, and utilization reports.
Provide excellent customer service to City departments, employees, and the public on a wide range of HR topics.
Risk Management
Maintain records of reported incidents and ensure accurate documentation in the Risk Management Information System.
Assist with property damage incidents, pursue subrogation claims, and coordinate with insurance carriers, contractors, or other parties as needed.
Assist with disaster and hurricane-related claims in coordination with the City’s emergency management team; file claims and participate in the Emergency Operations Center (EOC) as required.
Analyze incident trends and provide reports.
Assist with the City’s drug testing program, including pre-employment, random, and DOT-required testing.
Perform other special projects and administrative duties as assigned by the Director of Human Resources.
This position requires regular and reliable attendance and the employee’s physical presence at the workplace.
Perform duties as assigned by the Director of Human Resources.
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of:
Principles, practices, and methods of modern Human Resources management, including employee relations, labor relations, classification, compensation, and risk management.
Federal, state, and local employment laws and regulations, including FMLA, ADA, FLSA, EEO, and collective bargaining laws, and their application in a municipal workforce setting.
Investigative techniques and best practices for workplace and risk-related investigations.
Risk management and insurance practices, including claims processes and settlement negotiation.
Public personnel administration, local government organization and procedures, and applicable employment policies.
Human Resources Information Systems (HRIS), reporting techniques, data analysis, and information technology concepts relevant to HR operations.
Principles of organizational analysis, statistics, and cost/benefit analysis.
Skills in:
Conducting investigations, researching claims, and negotiating settlements.
Leadership, team building, mediation, and conflict resolution.
Preparing and analyzing detailed HR reports and metrics to support data-driven decision-making.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access) and HR-related systems/software.
Effective oral and written communication, with the ability to present information clearly and persuasively in both positive and challenging situations.
Prioritization, organization, and time management in handling multiple projects and deadlines.
Policy interpretation, development, and enforcement.
Ability to:
Exercise sound judgment, initiative, and confidentiality in analyzing issues and making decisions in accordance with laws, regulations, policies, and procedures.
Develop and implement creative and effective solutions, policies, and action plans.
Establish and maintain effective working relationships with employees, management, union representatives, government officials, and the public.
Adapt to changing priorities, perform effectively under pressure, and maintain composure during emergencies or stressful situations.
Coordinate and complete multiple assignments accurately and within established timeframes.
Operate standard office equipment and technology, including computers, printers, copiers, calculators, and other electronic devices/software.
Education & Experience
Minimum of six (6) years of progressively responsible professional work experience in human resources, to include HRIS administration, general HR functions, and negotiations with unions for management; of which a minimum of three (3) years of experience must have been in employee and labor relations.
Experience in a unionized/public sector environment with collective bargaining, grievance/arbitration is highly desirable.
Equivalent combinations of education, training, and experience that provide the required knowledge, skills, and abilities may be considered.
PREFERRED QUALIFICATIONS
SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) certification preferred.
Physical Requirements
Balancing – maintain equilibrium to prevent falling while walking, standing, or crouching.
Climbing – ascending, descending ladders, stairs, ramps, requires body agility.
Reaching – extending hands or arms in any direction.
Repetitive Motion – substantial movements of wrists, hands, fingers.
Speaking – expressing ideas with spoken word, conveying detailed, important instructions accurately, concisely.
Standing – for sustained periods of time.
Stooping – bending body downward, forward at waist, with full motion of lower extremities and back.
Talking – expressing ideas by spoken word.
Crouching – bending body forward by bending leg, spine.
Feeling – perceiving attributes of objects by touch with skin, fingertips.
Fingering – picking, pinching, typing, working with fingers rather than hand.
Grasping – applying pressure to object with fingers, palm.
Handling – picking, holding, or working with whole hand.
Hearing – perceiving sounds at normal speaking levels, receive information.
Visual Acuity 1 – prepare, analyze data, transcribing, computer terminal, extensive reading.
Visual Acuity 2 – color, depth perception, field of vision.
Visual Acuity 3 – determine accuracy, neatness, observe facilities/structures.
Kneeling – bending legs at knee to come to rest at knees.
Lifting – raising objects from lower to higher position, moving objects side to side, using upper extremities, back.
Mental Acuity – ability to make rational decisions through sound logic, deductive reasoning.
Visual Acuity 4 – operate motor vehicles/heavy equipment.
Walking – on foot to accomplish tasks, long distances, or site to site.
Sedentary: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
WORK ENVIRONMENT
Works in an office environment and sits for long periods of time.
Contact with internal and external customers.
ay be required to work hours other than the regular schedule including nights, weekends, and holidays.
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions described herein. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in this job description, but which may be reasonably considered incidental in the performing of their duties just as though they were actually written out in this job description.
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NEW EMPLOYEES ARE HIRED AT, OR NEAR THE ENTRY POINT SHOWN, DEPENDING ON QUALIFICATIONS AND RELEVANT EXPERIENCE.
FLSA Status:
Exempt
Safety Sensitive:
NO
Level II Screening:
NO
Under the general direction of the Director of Human Resources, the HR Generalist performs highly responsible and complex professional work in support of the City’s Human Resources programs, with a primary focus on labor and employee relations and Human Resources Information Systems (HRIS).
This position provides advice and consultation to managers and employees on employee conduct, workplace disputes, progressive discipline, grievances, EEO matters, ADA compliance, and collective bargaining issues. The incumbent participates in investigations, develops and implements HR policies and procedures, and coordinates activities to strengthen relationships between management and staff.
The HR Generalist also serves as the primary administrator for the City’s HRIS, ensuring data integrity, compliance, reporting accuracy, and system efficiency. In addition, the role supports compensation/classification analysis, special projects, and loss control program coordination, with particular attention to third-party property damage and subrogation claims.
This position requires a high degree of professional judgment, discretion, and analytical skill in handling sensitive employee relations matters, managing HR data systems, and ensuring compliance with labor agreements, employment law, and City policies.
No supervisory responsibilities.
Responsibilities and Reporting During an Emergency Situation
Essential Employees may be required to work during a declared emergency. Depending on the nature of the emergency, this may require working around the clock for several days on short notice.
Non Essential Employees will not be required to work during a declared emergency. The employee’s Department Head will determine when the employee will be required to work.
Perks and Benefits
Free city-paid employee health coverage, additional for spouse or family
3 weeks Paid Time Off (sick & vacation)
13 paid holidays
Pension plan & optional Deferred Compensation
City-paid life insurance
Optional Vision, Dental, and Disability Insurance
Tuition reimbursement
On-site Gym facility
And much more!
Employee & Labor Relations
Serve as subject matter expert on labor relations: interpret and administer collective bargaining agreements, advise management, and support or participate in negotiations.
Manage employee relations issues, including workplace investigations, harassment/discrimination complaints, grievances, disciplinary actions, and disputes.
Counsel supervisors and employees on workplace conduct, and compliance with personnel policies and procedures.
Represent the City in unemployment hearings, grievance proceedings, arbitrations, and mediations.
Participate in the collective bargaining process, including research, and data analysis.
Ensure compliance with employment laws (FMLA, ADA, FLSA, EEO, etc.) and respond to charges from agencies such as the EEOC.
Process Unemployment claims.
Human Resources Information Systems (HRIS) & Data Management
Administer and maintain HR and Risk systems including Oracle (personnel data system), TCP Software (time/attendance), Aladtec (Scheduling) and Rmis (Risk System)
Ensure accuracy and integrity of HR data; conduct audits; generate, analyze, and present HR reports (turnover, leave usage, labor cost, compliance tracking, HR metrics).
Assist with training, guidance, and technical support to staff on HRIS systems.
Collaborate with ITS on HR technology initiatives, upgrades, and system enhancements; research and recommend HR software solutions.
Human Resources Administration and Special Projects
Administer and maintain the City’s pay and classification system: conduct wage surveys, analyze market data, update pay ranges, and develop recommendations for new or modified programs.
Review and process reclassification requests; assist with organizational charts.
Manage and oversee position control and personnel records.
Assist with performance evaluation programs.
Assist with employee counseling on compensation and contract compliance.
Prepare and submit regulatory reports such as EEO-4, EEOP, and utilization reports.
Provide excellent customer service to City departments, employees, and the public on a wide range of HR topics.
Risk Management
Maintain records of reported incidents and ensure accurate documentation in the Risk Management Information System.
Assist with property damage incidents, pursue subrogation claims, and coordinate with insurance carriers, contractors, or other parties as needed.
Assist with disaster and hurricane-related claims in coordination with the City’s emergency management team; file claims and participate in the Emergency Operations Center (EOC) as required.
Analyze incident trends and provide reports.
Assist with the City’s drug testing program, including pre-employment, random, and DOT-required testing.
Perform other special projects and administrative duties as assigned by the Director of Human Resources.
This position requires regular and reliable attendance and the employee’s physical presence at the workplace.
Perform duties as assigned by the Director of Human Resources.
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of:
Principles, practices, and methods of modern Human Resources management, including employee relations, labor relations, classification, compensation, and risk management.
Federal, state, and local employment laws and regulations, including FMLA, ADA, FLSA, EEO, and collective bargaining laws, and their application in a municipal workforce setting.
Investigative techniques and best practices for workplace and risk-related investigations.
Risk management and insurance practices, including claims processes and settlement negotiation.
Public personnel administration, local government organization and procedures, and applicable employment policies.
Human Resources Information Systems (HRIS), reporting techniques, data analysis, and information technology concepts relevant to HR operations.
Principles of organizational analysis, statistics, and cost/benefit analysis.
Skills in:
Conducting investigations, researching claims, and negotiating settlements.
Leadership, team building, mediation, and conflict resolution.
Preparing and analyzing detailed HR reports and metrics to support data-driven decision-making.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access) and HR-related systems/software.
Effective oral and written communication, with the ability to present information clearly and persuasively in both positive and challenging situations.
Prioritization, organization, and time management in handling multiple projects and deadlines.
Policy interpretation, development, and enforcement.
Ability to:
Exercise sound judgment, initiative, and confidentiality in analyzing issues and making decisions in accordance with laws, regulations, policies, and procedures.
Develop and implement creative and effective solutions, policies, and action plans.
Establish and maintain effective working relationships with employees, management, union representatives, government officials, and the public.
Adapt to changing priorities, perform effectively under pressure, and maintain composure during emergencies or stressful situations.
Coordinate and complete multiple assignments accurately and within established timeframes.
Operate standard office equipment and technology, including computers, printers, copiers, calculators, and other electronic devices/software.
Education & Experience
Minimum of six (6) years of progressively responsible professional work experience in human resources, to include HRIS administration, general HR functions, and negotiations with unions for management; of which a minimum of three (3) years of experience must have been in employee and labor relations.
Experience in a unionized/public sector environment with collective bargaining, grievance/arbitration is highly desirable.
Equivalent combinations of education, training, and experience that provide the required knowledge, skills, and abilities may be considered.
PREFERRED QUALIFICATIONS
SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) certification preferred.
Physical Requirements
Balancing – maintain equilibrium to prevent falling while walking, standing, or crouching.
Climbing – ascending, descending ladders, stairs, ramps, requires body agility.
Reaching – extending hands or arms in any direction.
Repetitive Motion – substantial movements of wrists, hands, fingers.
Speaking – expressing ideas with spoken word, conveying detailed, important instructions accurately, concisely.
Standing – for sustained periods of time.
Stooping – bending body downward, forward at waist, with full motion of lower extremities and back.
Talking – expressing ideas by spoken word.
Crouching – bending body forward by bending leg, spine.
Feeling – perceiving attributes of objects by touch with skin, fingertips.
Fingering – picking, pinching, typing, working with fingers rather than hand.
Grasping – applying pressure to object with fingers, palm.
Handling – picking, holding, or working with whole hand.
Hearing – perceiving sounds at normal speaking levels, receive information.
Visual Acuity 1 – prepare, analyze data, transcribing, computer terminal, extensive reading.
Visual Acuity 2 – color, depth perception, field of vision.
Visual Acuity 3 – determine accuracy, neatness, observe facilities/structures.
Kneeling – bending legs at knee to come to rest at knees.
Lifting – raising objects from lower to higher position, moving objects side to side, using upper extremities, back.
Mental Acuity – ability to make rational decisions through sound logic, deductive reasoning.
Visual Acuity 4 – operate motor vehicles/heavy equipment.
Walking – on foot to accomplish tasks, long distances, or site to site.
Sedentary: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
WORK ENVIRONMENT
Works in an office environment and sits for long periods of time.
Contact with internal and external customers.
ay be required to work hours other than the regular schedule including nights, weekends, and holidays.
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions described herein. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in this job description, but which may be reasonably considered incidental in the performing of their duties just as though they were actually written out in this job description.
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