Macy's
Retail Commission Sales Associate - Fine Jewelry, Hampton Bays - Flex
Macy's, Hampton Bays, New York, United States, 11946
Base pay range
$16.50/hr - $21.45/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story that’s captured the hearts and minds of America for more than 160 years—an evolving tale of innovation and tradition, inspiring products, and unforgettable moments like the Macy’s 4th of July Fireworks and the Thanksgiving Day Parade. These stories make this a special place to work.
Job Overview As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed, comfortable, and valued. You bring elegance, expertise, and personalized service to every interaction, helping customers find the perfect piece to celebrate life’s special moments. With a passion for fine craftsmanship and a deep understanding of precious metals, gemstones, and luxury brands, you continually demonstrate superior product knowledge to educate and assist customers in selecting items that suit their tastes, preferences, and budgets. You focus on building lasting client relationships through consultative selling, genuine hospitality, and active use of our clientele program. In addition to meeting sales goals, other key responsibilities include promoting our loyalty and warranty programs, supporting inventory and fulfillment activities, and supporting special events. You will ensure the security, accuracy, and impeccable presentation of merchandise. You’ll work closely with your team to achieve sales goals, support special events, and uphold operational excellence in all aspects of the Fine Jewelry department.
How Our Fine Jewelry Colleagues Spend Their Day Colleagues begin each day energized, wearing their badge with pride, greeting teammates, and ensuring the floor is clean, organized, and prepared for customers. They review sales goals, learn about new arrivals, top‑selling items, and current trends so they’re fully informed to engage, educate, and sell with confidence. On the floor they focus on the customer—offering a warm welcome, making eye contact, and creating friendly, personal conversations to build lasting relationships. Throughout the day they maintain a shoppable space by ensuring proper processing, presentation, organization, and replenishment of stock, updating signs and pricing, and supporting any needed merchandise moves. At the close of their shift they finish strong by sharing loyalty program benefits, ensuring customers have everything they need, and ending with a sincere thank‑you, often walking the package around and using the customer’s name. Service starts with each other—supporting one another with honesty, care, and collaboration to better serve customers and communities. Excellence is a journey, and we’re committed to improving every day, achieving sales goals, and learning from each other to deliver individual and store results.
Who You Are
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality
Must be able to understand and communicate effectively with customers, co‑workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Provide product recommendations, assisting with fittings and digital shopping tools, and creating a welcoming, knowledgeable, and supportive shopping experience
Drive sales and operational excellence by leveraging product knowledge, participating in vendor training and events, using point‑of‑sale tools effectively, and ensuring accurate stock presentation, replenishment, and asset protection compliance
Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education
In addition to sales goals, achieve Client and Protection plan goals
Acquire new customers by opening credit accounts and sharing loyalty benefits
Meet and surpass daily sales goals by delivering exceptional service
Effectively use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience
1‑2 years of related experience required
Essential Physical Requirements You Will Perform
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
Standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions
What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some Additional Benefits We Offer Include
Merchandise discounts
Performance‑based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
About Us This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story – Apply Today!
Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
#J-18808-Ljbffr
Be part of an amazing story Macy’s is more than just a store. We’re a story that’s captured the hearts and minds of America for more than 160 years—an evolving tale of innovation and tradition, inspiring products, and unforgettable moments like the Macy’s 4th of July Fireworks and the Thanksgiving Day Parade. These stories make this a special place to work.
Job Overview As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed, comfortable, and valued. You bring elegance, expertise, and personalized service to every interaction, helping customers find the perfect piece to celebrate life’s special moments. With a passion for fine craftsmanship and a deep understanding of precious metals, gemstones, and luxury brands, you continually demonstrate superior product knowledge to educate and assist customers in selecting items that suit their tastes, preferences, and budgets. You focus on building lasting client relationships through consultative selling, genuine hospitality, and active use of our clientele program. In addition to meeting sales goals, other key responsibilities include promoting our loyalty and warranty programs, supporting inventory and fulfillment activities, and supporting special events. You will ensure the security, accuracy, and impeccable presentation of merchandise. You’ll work closely with your team to achieve sales goals, support special events, and uphold operational excellence in all aspects of the Fine Jewelry department.
How Our Fine Jewelry Colleagues Spend Their Day Colleagues begin each day energized, wearing their badge with pride, greeting teammates, and ensuring the floor is clean, organized, and prepared for customers. They review sales goals, learn about new arrivals, top‑selling items, and current trends so they’re fully informed to engage, educate, and sell with confidence. On the floor they focus on the customer—offering a warm welcome, making eye contact, and creating friendly, personal conversations to build lasting relationships. Throughout the day they maintain a shoppable space by ensuring proper processing, presentation, organization, and replenishment of stock, updating signs and pricing, and supporting any needed merchandise moves. At the close of their shift they finish strong by sharing loyalty program benefits, ensuring customers have everything they need, and ending with a sincere thank‑you, often walking the package around and using the customer’s name. Service starts with each other—supporting one another with honesty, care, and collaboration to better serve customers and communities. Excellence is a journey, and we’re committed to improving every day, achieving sales goals, and learning from each other to deliver individual and store results.
Who You Are
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality
Must be able to understand and communicate effectively with customers, co‑workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Provide product recommendations, assisting with fittings and digital shopping tools, and creating a welcoming, knowledgeable, and supportive shopping experience
Drive sales and operational excellence by leveraging product knowledge, participating in vendor training and events, using point‑of‑sale tools effectively, and ensuring accurate stock presentation, replenishment, and asset protection compliance
Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education
In addition to sales goals, achieve Client and Protection plan goals
Acquire new customers by opening credit accounts and sharing loyalty benefits
Meet and surpass daily sales goals by delivering exceptional service
Effectively use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience
1‑2 years of related experience required
Essential Physical Requirements You Will Perform
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
Standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions
What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some Additional Benefits We Offer Include
Merchandise discounts
Performance‑based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
About Us This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story – Apply Today!
Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
#J-18808-Ljbffr