Adams County
Overview
IT Business Analyst plays a key role in aligning organizational goals with technology by analyzing business processes, translating needs into technical solutions, and supporting the implementation of scalable, value‑driven systems. This role bridges strategy and execution, working closely with stakeholders to improve workflows, enable informed decision‑making, and promote efficient, transparent operations.
The position assists in gathering and documenting user requirements, analyzing business processes, and supporting system implementations. The role collaborates with stakeholders to understand operational needs and helps identify opportunities for technology‑driven improvements. The role typically works on small‑scale projects or as a junior team member on larger efforts.
Business Analyst I – Entry or junior‑level analytical work. Business Analyst II – moderate to complex projects, serving as liaison between business units and technical teams to ensure solutions meet county goals and compliance standards. Business Analyst – Sr – independently leads cross‑functional project teams to deliver impactful, sustainable outcomes.
Job Note Applicants must be authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Responsibilities
Collaborate with leadership to align IT initiatives with strategic goals.
Evaluate and optimize business processes to enhance service delivery.
Lead process discovery workshops and recommend improvements and automation.
Develop current (as‑is) and future (to‑be) process models.
Stakeholder Engagement & Requirements Gathering
Act as a liaison between business units and IT teams.
Gather, document, and translate business and functional requirements.
Facilitate workshops and feedback sessions to ensure alignment and clarity.
Manage competing priorities and foster transparency across departments.
Solution Design & Implementation Support
Support solution evaluation, selection, and implementation.
Contribute to RFP development, vendor assessments, and UAT.
Prepare documentation, training materials, and business cases.
Promote adoption of sustainable, user‑focused systems.
Data Analysis & Performance Monitoring
Analyze data to identify trends, measure impact, and inform decisions.
Develop dashboards and KPIs to monitor performance and outcomes.
Deliver actionable insights to optimize technology‑enabled services.
Leadership & Continuous Improvement
Mentor users and junior analysts.
Promote a culture of agility, innovation, and process improvement.
Maintain clear documentation to support governance and knowledge sharing.
Core Competencies
Strong analytical, communication, and facilitation skills.
Organized, detail‑oriented, and results‑driven.
Collaborative, adaptable, and mission‑focused.
Preferred Attributes
Knowledge of compliance, data privacy, and risk management.
Experience with ERP, CRM, document management, or case tracking systems.
Background in multi‑departmental or enterprise‑wide projects.
Success Factors
Strategic thinker with a hands‑on approach.
Comfortable working independently or in teams.
Skilled at translating complexity into clear, actionable steps.
Committed to delivering business value through technology.
Required Technical Skills – Analyst I
Business Analysis – Proficient/Intermediate
Enterprise applications support like ERP, Salesforce, Accela, GIS – Proficient
Project Management – Proficient
Agile/Lean/Six Sigma Methodology – Proficient
Data Reporting & BI Tools (Power BI, Crystal Reports, Tableau) – Proficient
Process Improvement – Proficient
Communication Skills – Advanced
Visualization & Modeling – Proficient
RFP Evaluation (Technology trend research, Build Vs Buy) – Proficient
Vendor Management – Proficient
Required Technical Skills – Analyst II
Business Analysis – Intermediate
Enterprise applications support like ERP, Salesforce, Accela, GIS – Proficient
Project Management – Proficient
Agile/Lean/Six Sigma Methodology – Proficient
Data Reporting & BI Tools (Power BI, Crystal Reports, Tableau) – Proficient
Process Improvement – Proficient
Communication Skills – Advanced
Visualization & Modeling – Proficient
RFP Evaluation (Technology trend research, Build Vs Buy) – Proficient
Vendor Management – Proficient
Required Technical Skills – Senior
Business Analysis – Advanced/Intermediate
Enterprise applications support like ERP, Salesforce, Accela, GIS – Proficient
Project Management – Intermediate
Agile/Lean/Six Sigma Methodology – Proficient
Data Reporting & BI Tools (Power BI, Crystal Reports, Tableau) – Proficient
Process Improvement – Intermediate
Communication Skills – Advanced
Visualization & Modeling – Proficient
RFP Evaluation (Technology trend research, Build Vs Buy) – Proficient
Vendor Management – Proficient
Qualifications – Education
IT Business Analyst I – Bachelor’s in Business, IT, or related field required; MBA, MPA, or certifications (CBAP, PMP) preferred.
IT Business Analyst II – Bachelor’s in Business, IT, or related field required; MBA, MPA, or certifications (CBAP, PMP) preferred.
IT Business Analyst Senior – Bachelor’s in Business, IT, or related field required; MBA, MPA, or certifications (CBAP, PMP) preferred.
Qualifications – Experience
IT Business Analyst I – 1+ years in business analysis, process improvement, or related IT role; experience with enterprise systems, stakeholder engagement, and cross‑functional projects.
IT Business Analyst II – 3 years in business analysis, process improvement, or related IT role; experience with enterprise systems, stakeholder engagement, and cross‑functional projects; preferred certifications (CBAP, CCBA, PMP, PMI‑ACP, CSM, Lean Six Sigma); proficiency in process modeling and business analysis tools; familiarity with Agile, Lean, Six Sigma, and hybrid project management approaches; experience writing user stories and conducting refinement sessions; data‑driven decision‑making with visualization tools (Power BI, Tableau); excellent interpersonal skills.
IT Business Analyst Senior – 5+ years in business analysis, process improvement, or related IT role; experience with enterprise systems, stakeholder engagement, and cross‑functional projects; preferred certifications (CBAP, CCBA, PMP, PMI‑ACP, CSM, Lean Six Sigma); proficiency in process modeling and business analysis tools; familiarity with Agile, Lean, Six Sigma, and hybrid project management approaches; experience writing user stories and conducting refinement sessions; data‑driven decision‑making with visualization tools (Power BI, Tableau); excellent interpersonal skills.
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The position assists in gathering and documenting user requirements, analyzing business processes, and supporting system implementations. The role collaborates with stakeholders to understand operational needs and helps identify opportunities for technology‑driven improvements. The role typically works on small‑scale projects or as a junior team member on larger efforts.
Business Analyst I – Entry or junior‑level analytical work. Business Analyst II – moderate to complex projects, serving as liaison between business units and technical teams to ensure solutions meet county goals and compliance standards. Business Analyst – Sr – independently leads cross‑functional project teams to deliver impactful, sustainable outcomes.
Job Note Applicants must be authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Responsibilities
Collaborate with leadership to align IT initiatives with strategic goals.
Evaluate and optimize business processes to enhance service delivery.
Lead process discovery workshops and recommend improvements and automation.
Develop current (as‑is) and future (to‑be) process models.
Stakeholder Engagement & Requirements Gathering
Act as a liaison between business units and IT teams.
Gather, document, and translate business and functional requirements.
Facilitate workshops and feedback sessions to ensure alignment and clarity.
Manage competing priorities and foster transparency across departments.
Solution Design & Implementation Support
Support solution evaluation, selection, and implementation.
Contribute to RFP development, vendor assessments, and UAT.
Prepare documentation, training materials, and business cases.
Promote adoption of sustainable, user‑focused systems.
Data Analysis & Performance Monitoring
Analyze data to identify trends, measure impact, and inform decisions.
Develop dashboards and KPIs to monitor performance and outcomes.
Deliver actionable insights to optimize technology‑enabled services.
Leadership & Continuous Improvement
Mentor users and junior analysts.
Promote a culture of agility, innovation, and process improvement.
Maintain clear documentation to support governance and knowledge sharing.
Core Competencies
Strong analytical, communication, and facilitation skills.
Organized, detail‑oriented, and results‑driven.
Collaborative, adaptable, and mission‑focused.
Preferred Attributes
Knowledge of compliance, data privacy, and risk management.
Experience with ERP, CRM, document management, or case tracking systems.
Background in multi‑departmental or enterprise‑wide projects.
Success Factors
Strategic thinker with a hands‑on approach.
Comfortable working independently or in teams.
Skilled at translating complexity into clear, actionable steps.
Committed to delivering business value through technology.
Required Technical Skills – Analyst I
Business Analysis – Proficient/Intermediate
Enterprise applications support like ERP, Salesforce, Accela, GIS – Proficient
Project Management – Proficient
Agile/Lean/Six Sigma Methodology – Proficient
Data Reporting & BI Tools (Power BI, Crystal Reports, Tableau) – Proficient
Process Improvement – Proficient
Communication Skills – Advanced
Visualization & Modeling – Proficient
RFP Evaluation (Technology trend research, Build Vs Buy) – Proficient
Vendor Management – Proficient
Required Technical Skills – Analyst II
Business Analysis – Intermediate
Enterprise applications support like ERP, Salesforce, Accela, GIS – Proficient
Project Management – Proficient
Agile/Lean/Six Sigma Methodology – Proficient
Data Reporting & BI Tools (Power BI, Crystal Reports, Tableau) – Proficient
Process Improvement – Proficient
Communication Skills – Advanced
Visualization & Modeling – Proficient
RFP Evaluation (Technology trend research, Build Vs Buy) – Proficient
Vendor Management – Proficient
Required Technical Skills – Senior
Business Analysis – Advanced/Intermediate
Enterprise applications support like ERP, Salesforce, Accela, GIS – Proficient
Project Management – Intermediate
Agile/Lean/Six Sigma Methodology – Proficient
Data Reporting & BI Tools (Power BI, Crystal Reports, Tableau) – Proficient
Process Improvement – Intermediate
Communication Skills – Advanced
Visualization & Modeling – Proficient
RFP Evaluation (Technology trend research, Build Vs Buy) – Proficient
Vendor Management – Proficient
Qualifications – Education
IT Business Analyst I – Bachelor’s in Business, IT, or related field required; MBA, MPA, or certifications (CBAP, PMP) preferred.
IT Business Analyst II – Bachelor’s in Business, IT, or related field required; MBA, MPA, or certifications (CBAP, PMP) preferred.
IT Business Analyst Senior – Bachelor’s in Business, IT, or related field required; MBA, MPA, or certifications (CBAP, PMP) preferred.
Qualifications – Experience
IT Business Analyst I – 1+ years in business analysis, process improvement, or related IT role; experience with enterprise systems, stakeholder engagement, and cross‑functional projects.
IT Business Analyst II – 3 years in business analysis, process improvement, or related IT role; experience with enterprise systems, stakeholder engagement, and cross‑functional projects; preferred certifications (CBAP, CCBA, PMP, PMI‑ACP, CSM, Lean Six Sigma); proficiency in process modeling and business analysis tools; familiarity with Agile, Lean, Six Sigma, and hybrid project management approaches; experience writing user stories and conducting refinement sessions; data‑driven decision‑making with visualization tools (Power BI, Tableau); excellent interpersonal skills.
IT Business Analyst Senior – 5+ years in business analysis, process improvement, or related IT role; experience with enterprise systems, stakeholder engagement, and cross‑functional projects; preferred certifications (CBAP, CCBA, PMP, PMI‑ACP, CSM, Lean Six Sigma); proficiency in process modeling and business analysis tools; familiarity with Agile, Lean, Six Sigma, and hybrid project management approaches; experience writing user stories and conducting refinement sessions; data‑driven decision‑making with visualization tools (Power BI, Tableau); excellent interpersonal skills.
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