Schulte Hospitality Group
FT- Guest Service Representative
Schulte Hospitality Group, Atlanta, Georgia, United States, 30383
Company Overview
Schulte Companies
is seeking an energetic, experienced, and hands‑on
Guest Service Representative
to join our team!
Schulte Companies
is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like‑minded people to our rapidly growing team!
Benefits
Daily Pay
Free Telemedicine and Virtual Mental Health care access for all associates starting day one
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships + more!
Job Duties and Responsibilities
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to proper cash handling procedures and report all cash over/shorts to management.
Keep front desk area clean and organized
Assisting with lobby activation as needed
Utilize proper procedures when handling guest PPI data
Follow checklist when going through check‑in or check‑out with guest. Always retrieve necessary identification documents and form of payment upon arrival
Attends promptly to guest needs and inquiries
Perform various other duties as assigned to meet business objectives
Education and Experience
Minimum of one (1) year in Front Desk Operations
In-depth knowledge of hotel Front Desk operations
Minimum of High School education
Knowledge, Skills and Abilities
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment.
Schulte Companies is an Equal Opportunity Employer.
Seniority Level Associate
Employment Type Full‑time
Job Function Other
Industries Hospitality and Restaurants
Referrals increase your chances of interviewing at Schulte Hospitality Group by 2x.
#J-18808-Ljbffr
is seeking an energetic, experienced, and hands‑on
Guest Service Representative
to join our team!
Schulte Companies
is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like‑minded people to our rapidly growing team!
Benefits
Daily Pay
Free Telemedicine and Virtual Mental Health care access for all associates starting day one
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships + more!
Job Duties and Responsibilities
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to proper cash handling procedures and report all cash over/shorts to management.
Keep front desk area clean and organized
Assisting with lobby activation as needed
Utilize proper procedures when handling guest PPI data
Follow checklist when going through check‑in or check‑out with guest. Always retrieve necessary identification documents and form of payment upon arrival
Attends promptly to guest needs and inquiries
Perform various other duties as assigned to meet business objectives
Education and Experience
Minimum of one (1) year in Front Desk Operations
In-depth knowledge of hotel Front Desk operations
Minimum of High School education
Knowledge, Skills and Abilities
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment.
Schulte Companies is an Equal Opportunity Employer.
Seniority Level Associate
Employment Type Full‑time
Job Function Other
Industries Hospitality and Restaurants
Referrals increase your chances of interviewing at Schulte Hospitality Group by 2x.
#J-18808-Ljbffr