Bank of America
Overview
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth, including our commitment to an inclusive workplace, attracting and developing exceptional talent, supporting teammates' wellness, recognizing performance, and making an impact in the communities we serve. This job is responsible for leading a team to develop best practices and set operational standards, including planning, design, and implementation of complex solutions, applying knowledge of technology, and communicating technology solutions across audiences including technical, managerial, business executives, senior executives, and/or vendors. Job expectations may include coaching, mentoring, providing feedback and career development to team members, directing team activities, and adhering to defined practices and policies to obtain results. Responsibilities
Provides leadership in defect, incident, problem, and change review meetings and release activities as applicable, developing reliable and repeatable solutions to technology issues Manages the stability, resiliency, reliability, and performance of a wide array of supported systems Provides point of escalation for team members, peers, and partner teams, and serves as the leadership Point of Contact for triage of high priority incidents or consulting engagements Mentors staff, provides technical leadership across the organization, and participates and helps with the resource interview and onboarding processes Directs appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiatives Performs access reviews, conducts compliance activities, and serves as a delegate for administrative processes Supports change implementations and proactively identifies potential issues resulting from the changes Managerial Responsibilities
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role: Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work Required Qualifications
5+ years\' experience in vaulting technologies and be able to manage a large enterprise footprint Proficient in vaulting technologies including Secrets Vault, CyberArk and Vaulting Products in AWS and Containerized Technology Experience with DMZ technologies and managing infrastructure in this configuration Seasoned Infrastructure Operations Manager Effective leader who can work across and up and down an organization to meet objectives Client focused mindset with a goal to always provide a high level of service and maximum uptime Desired Qualifications
OpsDev background and be able to assess and focus on automation and operational efficiency Basic level of experience in AI technology and be able to leverage for Operational improvement Skills
Collaboration Influence Production Support Risk Management Solution Design Analytical Thinking Architecture Innovative Thinking Result Orientation Stakeholder Management Adaptability Automation DevOps Practices Project Management Solution Delivery Process Shift
1st shift (United States of America) Hours Per Week
40 Pay Transparency details
Pay range information: This role is located in the US with multiple office locations in New Jersey. Pay and benefits details: This role is currently benefits eligible. We provide industry-leading benefits, paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
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At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth, including our commitment to an inclusive workplace, attracting and developing exceptional talent, supporting teammates' wellness, recognizing performance, and making an impact in the communities we serve. This job is responsible for leading a team to develop best practices and set operational standards, including planning, design, and implementation of complex solutions, applying knowledge of technology, and communicating technology solutions across audiences including technical, managerial, business executives, senior executives, and/or vendors. Job expectations may include coaching, mentoring, providing feedback and career development to team members, directing team activities, and adhering to defined practices and policies to obtain results. Responsibilities
Provides leadership in defect, incident, problem, and change review meetings and release activities as applicable, developing reliable and repeatable solutions to technology issues Manages the stability, resiliency, reliability, and performance of a wide array of supported systems Provides point of escalation for team members, peers, and partner teams, and serves as the leadership Point of Contact for triage of high priority incidents or consulting engagements Mentors staff, provides technical leadership across the organization, and participates and helps with the resource interview and onboarding processes Directs appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiatives Performs access reviews, conducts compliance activities, and serves as a delegate for administrative processes Supports change implementations and proactively identifies potential issues resulting from the changes Managerial Responsibilities
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role: Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work Required Qualifications
5+ years\' experience in vaulting technologies and be able to manage a large enterprise footprint Proficient in vaulting technologies including Secrets Vault, CyberArk and Vaulting Products in AWS and Containerized Technology Experience with DMZ technologies and managing infrastructure in this configuration Seasoned Infrastructure Operations Manager Effective leader who can work across and up and down an organization to meet objectives Client focused mindset with a goal to always provide a high level of service and maximum uptime Desired Qualifications
OpsDev background and be able to assess and focus on automation and operational efficiency Basic level of experience in AI technology and be able to leverage for Operational improvement Skills
Collaboration Influence Production Support Risk Management Solution Design Analytical Thinking Architecture Innovative Thinking Result Orientation Stakeholder Management Adaptability Automation DevOps Practices Project Management Solution Delivery Process Shift
1st shift (United States of America) Hours Per Week
40 Pay Transparency details
Pay range information: This role is located in the US with multiple office locations in New Jersey. Pay and benefits details: This role is currently benefits eligible. We provide industry-leading benefits, paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
#J-18808-Ljbffr