TEKsystems
Job Title
Sales Order Administrator
Job Description This role is pivotal in processing customer orders, involving tasks such as purchase order review, configuration, order entry, and invoicing. Additionally, you will resolve discrepancies, answer customer inquiries, and prepare required documentation for presentation and collection. A critical aspect of this position is determining export requirements for international orders.
Responsibilities
Process customer orders for specific territories and act as the customer interface for all new orders and inquiries.
Stay up-to-date on export regulations and advise employees, customers, international subsidiaries, representatives, and distributors to ensure compliance with U.S. export laws.
Review letters of credit, resolve discrepancies, and prepare documentation for presentation and collection.
Review terms and conditions of orders, resolve discrepancies, and ensure non-standard terms are documented and approved.
Review customer orders and contracts for pricing, configuration, payment terms, and delivery requirements, and resolve any discrepancies.
Configure orders from model numbers to part numbers.
Review scheduled ship dates, customer need dates, and import and export requirements; expedite orders with Operations if necessary.
Maintain the validity of the Backlog Detail Report and provide customers with order status and scheduled ship dates.
Prepare necessary shipping paperwork, commercial invoices, and government shipping documentation, providing shipping instructions to the Shipping Department.
Interface with freight forwarders and carriers to ensure shipments are made according to customer requirements and trace shipments if required.
Prepare and distribute invoices, provide copies for installable products to the Service Department, and assist Finance in resolving invoicing/collection problems.
Work with sales and configuration management to resolve configuration issues and obtain part numbers for new or special products.
Compile, prepare, maintain, and update the customer database and files for accurate record‑keeping.
Assist customs brokers with customs clearance as necessary.
Essential Skills
Proficiency in Microsoft Office Suite.
Experience in sales support, customer support, and project coordination.
Knowledge of ERP systems.
Bachelor's degree with a minimum of four years of order management/customer service experience, or a minimum of five years in high‑technology customer service, purchasing, or order processing.
Minimum of three years of direct customer experience.
Experience with export compliance regulations, processing letters of credit, and applying for export licenses.
Understanding of import requirements, tariff codes, and liquidation procedures.
Excellent communication, interpersonal, and negotiation skills.
Strong record‑keeping, analytical, and problem‑solving skills.
Ability to work effectively with minimal supervision and multitask efficiently.
Additional Skills & Qualifications
Ability to work with a variety of organizations and customers.
Customer‑oriented with diligence in satisfying customer needs.
Attention to detail and sensitivity to details.
Why Work Here? This is a direct hire role that offers a structured work‑life balance with a gradual transition to a hybrid work model. You will have the opportunity to work with a diverse team in a supportive environment that values professional growth and development.
Work Environment The position requires working Monday through Friday in the office for the first year due to extensive training requirements and departmental collaboration. After the first year, the role transitions to a four‑day in‑office work week with Fridays at home. Working hours are from 8 am to 5 pm. The dress code is business casual, and you will be part of a team of 4‑8 members, serving as one of three Sales Order Administrators.
Job Type & Location Permanent position based out of Beaverton, OR.
Pay and Benefits The pay range for this position is $65 000.00 - $75 000.00 per year. You will be eligible to participate from your date of hire in medical, dental, vision, life insurance, and short‑ and long‑term disability programs. You will also be eligible to participate in the Company 401(k) plan on the first day of the quarter following 90 days of service, with a company match of 50 % of the first 4 % of your contribution. You will accrue vacation hours from your date of hire and can use them as they accrue. Your vacation accrual rate will start at 2 weeks (80 hours annually). Sick time will accumulate at 3.08 hours per pay period (80 hours annually). In addition, we offer ~10 paid holidays each year.
Workplace Type This is a fully onsite position in Beaverton, OR.
Application Deadline Position is anticipated to close on Oct 30 2025.
Equal Opportunity Employer The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
#J-18808-Ljbffr
Job Description This role is pivotal in processing customer orders, involving tasks such as purchase order review, configuration, order entry, and invoicing. Additionally, you will resolve discrepancies, answer customer inquiries, and prepare required documentation for presentation and collection. A critical aspect of this position is determining export requirements for international orders.
Responsibilities
Process customer orders for specific territories and act as the customer interface for all new orders and inquiries.
Stay up-to-date on export regulations and advise employees, customers, international subsidiaries, representatives, and distributors to ensure compliance with U.S. export laws.
Review letters of credit, resolve discrepancies, and prepare documentation for presentation and collection.
Review terms and conditions of orders, resolve discrepancies, and ensure non-standard terms are documented and approved.
Review customer orders and contracts for pricing, configuration, payment terms, and delivery requirements, and resolve any discrepancies.
Configure orders from model numbers to part numbers.
Review scheduled ship dates, customer need dates, and import and export requirements; expedite orders with Operations if necessary.
Maintain the validity of the Backlog Detail Report and provide customers with order status and scheduled ship dates.
Prepare necessary shipping paperwork, commercial invoices, and government shipping documentation, providing shipping instructions to the Shipping Department.
Interface with freight forwarders and carriers to ensure shipments are made according to customer requirements and trace shipments if required.
Prepare and distribute invoices, provide copies for installable products to the Service Department, and assist Finance in resolving invoicing/collection problems.
Work with sales and configuration management to resolve configuration issues and obtain part numbers for new or special products.
Compile, prepare, maintain, and update the customer database and files for accurate record‑keeping.
Assist customs brokers with customs clearance as necessary.
Essential Skills
Proficiency in Microsoft Office Suite.
Experience in sales support, customer support, and project coordination.
Knowledge of ERP systems.
Bachelor's degree with a minimum of four years of order management/customer service experience, or a minimum of five years in high‑technology customer service, purchasing, or order processing.
Minimum of three years of direct customer experience.
Experience with export compliance regulations, processing letters of credit, and applying for export licenses.
Understanding of import requirements, tariff codes, and liquidation procedures.
Excellent communication, interpersonal, and negotiation skills.
Strong record‑keeping, analytical, and problem‑solving skills.
Ability to work effectively with minimal supervision and multitask efficiently.
Additional Skills & Qualifications
Ability to work with a variety of organizations and customers.
Customer‑oriented with diligence in satisfying customer needs.
Attention to detail and sensitivity to details.
Why Work Here? This is a direct hire role that offers a structured work‑life balance with a gradual transition to a hybrid work model. You will have the opportunity to work with a diverse team in a supportive environment that values professional growth and development.
Work Environment The position requires working Monday through Friday in the office for the first year due to extensive training requirements and departmental collaboration. After the first year, the role transitions to a four‑day in‑office work week with Fridays at home. Working hours are from 8 am to 5 pm. The dress code is business casual, and you will be part of a team of 4‑8 members, serving as one of three Sales Order Administrators.
Job Type & Location Permanent position based out of Beaverton, OR.
Pay and Benefits The pay range for this position is $65 000.00 - $75 000.00 per year. You will be eligible to participate from your date of hire in medical, dental, vision, life insurance, and short‑ and long‑term disability programs. You will also be eligible to participate in the Company 401(k) plan on the first day of the quarter following 90 days of service, with a company match of 50 % of the first 4 % of your contribution. You will accrue vacation hours from your date of hire and can use them as they accrue. Your vacation accrual rate will start at 2 weeks (80 hours annually). Sick time will accumulate at 3.08 hours per pay period (80 hours annually). In addition, we offer ~10 paid holidays each year.
Workplace Type This is a fully onsite position in Beaverton, OR.
Application Deadline Position is anticipated to close on Oct 30 2025.
Equal Opportunity Employer The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
#J-18808-Ljbffr