Express & Bonobos
Overview
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand with a design philosophy rooted in modern, confident and effortless style for work, everyday wear, or special occasions. Bonobos is a menswear brand known for exceptional fit and a personalized retail model. Customers experience our brands in over 400 Express stores and 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Bonobos We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand offers a variety of styles online and in Guideshops for one-on-one service and expert fit advice. Bonobos Guideshops provide real-life, appointment-based service. Don’t think traditional retail; what we’re building is different and innovative.
The Bonobos team is vibrant, collaborative, and inclusive. We value self-awareness, empathy, intellectual honesty, positive energy, and judgment, often over experience. Collaboration and communication are paramount, with time for fun and celebrating extraordinary efforts.
Guideshop Name
Seaport
Responsibilities and Qualifications Bonobos is seeking a Lead Guide, otherwise known as a Retail Sales Leader, in our Guideshop.
A Lead Guide is a retail sales leader who is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse. They use product knowledge to deliver an exceptional customer experience in a unique retail setting. Bonobos offers a best-in-class product assortment that includes a full wardrobe of better-fitting men’s clothing for every guy and every occasion, with clothes available to try on at Guideshops. The one-on-one, appointment-based experience provides an alternative and complementary service to our web-based store.
Don’t think traditional retail; what we’re building you haven’t seen before.
Key Responsibilities
Deliver an exceptional customer experience and maximize personal sales results
Coach Guides during scheduled shifts to provide an exceptional customer experience
Execute opening and closing Guideshop duties as assigned
Act as the leader and take on management responsibilities when the Guideshop Manager is not available
Support expense budget, payroll control and procedural compliance for Guideshop
Required Experience & Qualifications
Have 2-5 years of retail or sales experience in a leadership capacity or relevant experience
Consistently achieve personal and overall store sales goals
Able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays
Knowledge of men’s fashion, fabrics, styles and fit
Preferred Qualifications (Skills and Abilities)
Know or want to learn as much as possible about men’s fashion, fabrics, styles, and fit
Cultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valued
Enthusiastic about coaching and mentoring a team and inspired to lead by example
Create and ensure a cohesive work environment that inspires engagement
Self-motivated and confident in your ability to network and generate leads
Strong time management and organizational skills and skilled at written and verbal communication
Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associates’ health and long-term financial security including:
Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads
For part-time associates, PHOENIX partners with LIG Solutions to help obtain individual insurance coverage that fits their needs and budget, including major medical, dental, vision, and life insurance. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave, and participate in the 401(k) and Roth 401(k) with Company match. Full-time and part-time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan. Actual compensation offered depends on location, education, relevant skills and experience.
Closing
If you would like to know more about the California Consumer Privacy Act, please note the information is available here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring, or any other terms and conditions of employment on the basis of protected characteristics. PHOENIX only hires individuals authorized for employment in the United States and is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say "Associate Relations" or email AssociateRelations@Express.com with details of your request and contact information.
Notification to Agencies
PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. Unless there is a signed Master Service Agreement and HR approval to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third parties for hires made.
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About Bonobos We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand offers a variety of styles online and in Guideshops for one-on-one service and expert fit advice. Bonobos Guideshops provide real-life, appointment-based service. Don’t think traditional retail; what we’re building is different and innovative.
The Bonobos team is vibrant, collaborative, and inclusive. We value self-awareness, empathy, intellectual honesty, positive energy, and judgment, often over experience. Collaboration and communication are paramount, with time for fun and celebrating extraordinary efforts.
Guideshop Name
Seaport
Responsibilities and Qualifications Bonobos is seeking a Lead Guide, otherwise known as a Retail Sales Leader, in our Guideshop.
A Lead Guide is a retail sales leader who is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse. They use product knowledge to deliver an exceptional customer experience in a unique retail setting. Bonobos offers a best-in-class product assortment that includes a full wardrobe of better-fitting men’s clothing for every guy and every occasion, with clothes available to try on at Guideshops. The one-on-one, appointment-based experience provides an alternative and complementary service to our web-based store.
Don’t think traditional retail; what we’re building you haven’t seen before.
Key Responsibilities
Deliver an exceptional customer experience and maximize personal sales results
Coach Guides during scheduled shifts to provide an exceptional customer experience
Execute opening and closing Guideshop duties as assigned
Act as the leader and take on management responsibilities when the Guideshop Manager is not available
Support expense budget, payroll control and procedural compliance for Guideshop
Required Experience & Qualifications
Have 2-5 years of retail or sales experience in a leadership capacity or relevant experience
Consistently achieve personal and overall store sales goals
Able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays
Knowledge of men’s fashion, fabrics, styles and fit
Preferred Qualifications (Skills and Abilities)
Know or want to learn as much as possible about men’s fashion, fabrics, styles, and fit
Cultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valued
Enthusiastic about coaching and mentoring a team and inspired to lead by example
Create and ensure a cohesive work environment that inspires engagement
Self-motivated and confident in your ability to network and generate leads
Strong time management and organizational skills and skilled at written and verbal communication
Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associates’ health and long-term financial security including:
Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads
For part-time associates, PHOENIX partners with LIG Solutions to help obtain individual insurance coverage that fits their needs and budget, including major medical, dental, vision, and life insurance. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave, and participate in the 401(k) and Roth 401(k) with Company match. Full-time and part-time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan. Actual compensation offered depends on location, education, relevant skills and experience.
Closing
If you would like to know more about the California Consumer Privacy Act, please note the information is available here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring, or any other terms and conditions of employment on the basis of protected characteristics. PHOENIX only hires individuals authorized for employment in the United States and is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say "Associate Relations" or email AssociateRelations@Express.com with details of your request and contact information.
Notification to Agencies
PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. Unless there is a signed Master Service Agreement and HR approval to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third parties for hires made.
#J-18808-Ljbffr