Microsoft is hiring: Principal Hardware Quality Engineer in Austin

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high‑energy engineers to help achieve that mission. As Microsoft's cloud business continues to grow, the ability to deploy new offerings and hardware infrastructure on time, with high volume, high quality, and lowest cost is of paramount importance. To achieve this goal, the Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team defines and delivers operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale, and sustainability related to Microsoft cloud hardware. We are looking for seasoned engineers with a dedicated passion for customer‑focused solutions, insight and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure. We are looking for a Principal Hardware Quality Engineer to join the team. Responsibilities Hands‑on debug in data center (onsite and virtual) Develop and implement a robust supplier quality management strategy to ensure the data center hardware is manufactured at the highest level of quality standards. Lead cross‑functional work with data centers, development, and suppliers to resolve critical & high severity issues. Conduct hands‑on debug in global data centers (onsite and virtual) including GPU subsystem failure analysis. Drive the continuous improvement process based on Root Cause Analysis (RCA) and identified opportunities. Manage multiple NPI builds and quality phase‑gate deliverables for the manufacturing team throughout the engineering development lifecycle, from concept through production readiness. Establish Critical‑to‑Quality performance metrics to measure and improve product quality. Act as the voice of quality in the hardware change management process, ensuring quality requirements are considered and met. Required Qualifications Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND at least 5 years of technical engineering experience. OR Master’s Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND at least 7 years of technical engineering experience. OR Bachelor’s Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND at least 8 years of technical engineering experience. 8+ years of work experience in managing product quality in the electronic industry. 5+ years of direct engineering experience in hardware system issue resolution for GPU Servers. 3+ years of experience with query languages such as SQL for debugging data, telemetry, and logs to identify and investigate hardware failure signatures. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements. These include a Microsoft Cloud Background Check upon hire and every two years thereafter. Preferred Qualifications Master’s degree in Electrical Engineering, Software Engineering, or System Engineering, or 12+ years of equivalent experience. Patent or track record of engineering excellence. Experience with liquid cooling systems in data centers. 12+ years of experience working with modern server architectures, including understanding of GPU, GPU system hardware, memory or CPU, and methods for failure analysis, debugging, or validation. 12+ years of proven success in leading resolution of critical quality issues across data centers. 8+ years of system‑level server debugging with understanding of power, system, and network environments. 3+ years of direct GPU‑related engineering experience in issue debugging or test log review. Leadership skills and ability to collaborate with diverse teams and drive a call to action. Compensation The typical base pay range for this role across the U.S. is USD $139,900 – $274,800 per year. For locations in the San Francisco Bay Area and New York City metropolitan area, the base pay range is USD $188,000 – $304,200 per year. Benefits Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: US corporate pay information | Microsoft Careers. Application Deadline Microsoft will accept applications for the role until October 20th, 2025. Equal Employment Opportunity Microsoft is an equal‑opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. #J-18808-Ljbffr