ELEMIS - Director, Amazon Operations Job at L'OCCITANE Group (B Corp) in New Yor

ELEMIS - Director, Amazon Operations

L'OCCITANE Group (B Corp)

Position Overview

ELEMIS is seeking a strategic and analytical ecommerce leader with a proven track record of scaling growth profitably on Amazon 3P. The Director of Amazon Ops will be responsible for the day-to-day interface between Amazon, the agency and internal teams. They will be responsible for the Amazon P&L, driving sales and merchandising strategies to build overall brand awareness, exceed sales plans, and achieve long-term growth and profitability. This role involves proactively managing the day-to-day operations of Amazon alongside the agency and will collaborate closely with internal teams and external partners to achieve overall goals.

Who Are We

We are a skin wellness brand with an aromatherapist’s soul, an artist’s spirit, and a scientist’s commitment to results. An innovative and global British skincare brand with over 30 years of expertise and available in over 100 countries, we believe in ‘truth in beauty’.

Key Responsibilities

• P&L and Business Management – Manage full Amazon P&L and budgets to ensure brand hits profitability and sales goals.
• Define and achieve growth targets through planning and implementation of effective advertising and retail strategies, promotions, site content optimization and assortment plans.
• Oversee Amazon agency in day to day with a focus on operational excellence, achieving sales goals and profit.
• Operations Management – Manage all Amazon related operations including inventory planning, CX, listing and catalog management, account health and other relevant business operations.
• Own total forecasting, including sales and demand, collaborating internally to ensure accurate scenarios and execution and communication across all stakeholders.
• Merchandising and Marketing Management – Lead planning and execution of new product launches and effectively executing the go-to-market launch process and collaborating cross-functionally with internal and external stakeholders.
• Manage and optimize content, including all PDP assets, landing pages and videos.
• Reporting and Analytics – Develop and manage reporting and analytics that lead to actionable insights and measurable optimizations.
• Additional tasks as assigned.

Additional Responsibility: Sustainability

Ensure all duties carried out and actions completed in every aspect of your role, contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars.

Qualifications & Characteristics

• Bachelor's degree in Marketing, Business, or a related field.
• 8+ years of experience working with a brand on Amazon through Seller Central required, luxury beauty brand experience preferred.
• Strong understanding of Amazon Seller Central, FBA environment and Amazon media.
• Actively embraces a growth mindset with an openness to feedback to support continuous improvement.
• Demonstrated ability to drive continuous process improvements and introducing best practices across the organization in support of better outcomes.
• Excellent analytical skills with the ability to interpret data and generate actionable insights.
• Proficient in Excel: must be able to do VLOOKUP, pivot tables, and other basic formulas.
• Highly organized, pro-active self-starter and self-motivated with teamwork attitude.
• Ability to deal with ambiguity & work across teams to develop clarity.
• Ability to thrive in a fast-paced, dynamic environment.
• Exceptional attention to detail and excellent follow-through.
• Strong communication and collaboration skills, with the ability to work effectively across teams.
• Proven ability to manage multiple projects and meet tight deadlines.
• The salary range for this role is between $130,000 and $160,000 annually.