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Are you a friendly, meticulous, and organized individual with a passion for providing exceptional customer service? Do you thrive in a bustling environment where your efficiency and warm demeanor set the tone for every patient interaction? St. Anthony Hospital is seeking a dedicated Receptionist to be the crucial first point of contact for our patients! Your role will support the patient intake process and maintain a welcoming atmosphere for everyone who walks through our doors.
Job Summary and Responsibilities
What you'll do every day to ensure a seamless patient experience:
- Efficient Intake & Check-in: Perform patient check‑in, completing all necessary paperwork to ensure an efficient admitting process and compliance with clinic and regulatory policies.
- Communication Hub: Expertly answer and direct phone calls, and skillfully schedule patient appointments according to office guidelines.
- Accurate Financial & Records Handling: Obtain accurate patient and insurance information, collecting copays and deductibles. You will meticulously copy/scan materials into the electronic medical record (EMR) and prepare charts for patient appointments.
- Seamless Check‑out: Conduct all functions associated with patient check‑out, including pricing services, collecting patient payments, and scheduling follow‑up appointments.
- Proactive Communication: Confirm next‑day appointments and alert patients to needed documentation (including time‑of‑service payment details). You will also follow up on our Missed Appointment Policy as needed.
- Support Operations: Assist with record filing and retrieval, ensuring accurate and accessible documentation.
Student Loan Repayment Program offered!
What You'll Bring
- Exceptional Customer Service: Warm demeanor, clear information provider.
- Strong Organizational Skills: Manage tasks, prioritize, maintain meticulous records.
- Attention to Detail: Ensures accuracy in data, insurance, and finances.
- Required Education and Experience: High school diploma or GED.
- Preferred: Healthcare experience.
Where You'll Work
CHI St. Anthony Hospital is a 25‑bed, licensed for 49, faith‑based, acute care, level four trauma, critical access hospital and healthcare campus serving the Pendleton, Oregon area for more than 100 years. We are committed to the highest quality of patient care and safety, and to strengthening our community through wellness education. The 103,000 square foot hospital features 4 operating rooms, 11 emergency rooms, 30 private patient rooms, and the latest medical equipment. St. Anthony Hospital has plenty of room to grow as needed by the community and will continue to provide the safest quality of care possible. St. Anthony Hospital was also named one of the top patient experience hospitals in 2021. CHI St. Anthony is a member of CommonSpirit Health, the largest not‑for‑profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services— all recognized for quality, safety, and service. To learn more go to www.sahpendleton.org.
Pay Range
$19.25 – $24.94 per hour
Employment Type and Seniority Level
- Full‑time
- Entry level
Job Function
- Administrative
- Hospitals and Health Care
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