Terravita Golf & Country Club is excited to announce the exceptional career opportunity of Member Services. Qualified candidates will excel in a hospitality environment and be highly focused on delivering exceptional service.
Essential Duties:
- Composes and/or types routine correspondence including but not limited to: memorandums, letters, Club announcements, member newsletters and reports.
- Maintains electronic member and prospective member databases and hard files. Creates and maintains accurate and efficient filing systems.
- Assists Membership Director with administrative tasks.
- Answers member and prospective member questions with accuracy and efficiency.
- Initiates telephone correspondence with prospective members to introduce the Club and Club amenities.
- Able to handle event reservations and attend functions as needed.
- Prepares and distributes various Club mailings including but not limited to: Club announcements, sales information.
- Creates mail merges from electronic files.
- Maintains adequate inventory of membership sales kits and various Club and Membership notices and information.
- Regularly updates neighborhood kiosks with upcoming events; etc.
- Operates key office machines including but not limited to: computer, calculator, fax machine and copier.
- Proficient in Outlook, Word, Publisher and Excel, among other applications.
- Orders and maintains office supplies and collateral for membership kits.
- Performs various administrative and sales duties during Club events.
- Handles Social Media needs.
- Maintains complete understanding of membership categories, sales processes and new member enrollment processes.
- Assists in the preparation of monthly membership reports for the facility manager and owners.
- Regular and reliable attendance.
- Performs other duties as required.
Education/Experience: Associate’s degree (AA) or equivalent from two-year college; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Physical Demands: Frequently sits, talks, hears; uses hands. Regularly walks and stands. Occasionally reaches with hands and arms, stoops, kneels, crawls and crouches. Occasionally lifts up to 25 pounds.
Environment/Noise: Noise level is moderate. Occasionally exposed to outside weather conditions.
Specific Job Knowledge, Skills, and Abilities Preferences: Ability to read and speak English in order to perform the duties of the job (e.g. the associates are required to communicate with English-speaking customers or co-workers, the manuals for the equipment the associates use are in English). Proficient in Microsoft Office Applications.
Job Details: Start date: September. Hourly pay rate: $21-$23.00 per hour C.O.E.. Status: non-exempt. Hours: Full-time (32 to 40 hours per week).