Macy's
Retail Cosmetics Sales Associate - Shiseido, Oakridge - Full Time
Macy's, San Jose, California, United States, 95199
Cosmetic Sales Colleague – Beauty Advisor
Be among the first 25 applicants. This range is provided by Macy's. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.
Base Pay Range $17.95/hr - $24.15/hr
Job Overview As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. Both a product educator and beauty enthusiast, you specialize in making our customers feel beautiful and confident. You are focused on building a client base and nurturing strong client relationships in order to meet sales goals. You embrace innovation by leveraging new selling ideas and are comfortable communicating with customers virtually and via phone. You will provide customer consultations, including applying make‑up and products.
Full‑time colleagues are typically scheduled to work 30 or more hours per week, while part‑time colleagues are scheduled 12–24 hours per week. Hours are dependent on business needs and colleague availability.
What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Build community by joining one of our Colleague Resource Groups and volunteer.
Some Additional Benefits We Offer
Merchandise discounts
Performance‑based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
What You Will Do
Greet customers in a friendly and helpful manner
Use product knowledge to give expert guidance to each customer based on their wants, features, and choices
Build a relationship with customers by introducing them to beauty products and finding out their hidden needs
Show and teach the use of all beauty products by applying them on the customer
Keep proper display, organization, storage and restocking of inventory
Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
Join in pre‑selling and sales‑boosting events to increase sales and reach personal sales targets
Stay current with all training through Macy’s educational resources, including attending vendor trainings and virtual trainings as requested
Merchandise new arrivals, process damages, testers and select merchandise to return to vendors
Use point of sale technology and applications to help in selling and fulfilling customer orders
Follow hygiene standards and asset protection control and compliance procedures
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Skills You Will Need
Product knowledge:
Good understanding of the beauty products you are selling and be able to give expert guidance to customers based on their wants, features, and choices.
Communication:
Comfortable communicating with customers virtually, via phone, and in person.
Sales:
Ability to build relationships with customers, achieve sales goals, and participating in pre‑selling and sales‑boosting events.
Technology:
Utilize point of sale technology and applications to help in selling and fulfilling customer orders.
Continuous learning:
Self‑driven to keep up with Macy’s beauty product knowledge and trends and stay current with all training through Macy’s educational resources.
Makeup application:
Show and teach the use of all beauty products by applying them on the customer.
Subject matter expertise:
Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.
Interpersonal skills:
Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
Collaboration:
Partnership with the total Beauty team to drive sales and deliver the customer experience.
Who You Are
Possess a passion and a business‑minded attitude to succeed in a performance‑based setting
Able to resolve customer problems in a constructive and forward‑looking way
Strong organizational skills and can manage multiple tasks at once in a fast‑paced environment
Able to work a flexible schedule including evenings & weekends
Enthusiasm for the beauty industry and the skills to provide outstanding customer care
Flexible and able to use sound judgment in ambiguous situations
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality
At least 1 year of customer service or selling experience required
Previous cosmetic or fragrance sales experience a plus
Essential Physical Requirements
Prolonged periods (at least two consecutive hours) of standing/walking around the store or department
Frequent use of computers and handheld electronic equipment
Reaching, including above eye level, crouching, kneeling, stooping, and color vision
This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder
Lifting and moving items weighing up to 25 lbs.
About Us This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Equal Opportunity Employer Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. This job description is not all‑inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time.
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Base Pay Range $17.95/hr - $24.15/hr
Job Overview As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. Both a product educator and beauty enthusiast, you specialize in making our customers feel beautiful and confident. You are focused on building a client base and nurturing strong client relationships in order to meet sales goals. You embrace innovation by leveraging new selling ideas and are comfortable communicating with customers virtually and via phone. You will provide customer consultations, including applying make‑up and products.
Full‑time colleagues are typically scheduled to work 30 or more hours per week, while part‑time colleagues are scheduled 12–24 hours per week. Hours are dependent on business needs and colleague availability.
What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Build community by joining one of our Colleague Resource Groups and volunteer.
Some Additional Benefits We Offer
Merchandise discounts
Performance‑based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
What You Will Do
Greet customers in a friendly and helpful manner
Use product knowledge to give expert guidance to each customer based on their wants, features, and choices
Build a relationship with customers by introducing them to beauty products and finding out their hidden needs
Show and teach the use of all beauty products by applying them on the customer
Keep proper display, organization, storage and restocking of inventory
Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
Join in pre‑selling and sales‑boosting events to increase sales and reach personal sales targets
Stay current with all training through Macy’s educational resources, including attending vendor trainings and virtual trainings as requested
Merchandise new arrivals, process damages, testers and select merchandise to return to vendors
Use point of sale technology and applications to help in selling and fulfilling customer orders
Follow hygiene standards and asset protection control and compliance procedures
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Skills You Will Need
Product knowledge:
Good understanding of the beauty products you are selling and be able to give expert guidance to customers based on their wants, features, and choices.
Communication:
Comfortable communicating with customers virtually, via phone, and in person.
Sales:
Ability to build relationships with customers, achieve sales goals, and participating in pre‑selling and sales‑boosting events.
Technology:
Utilize point of sale technology and applications to help in selling and fulfilling customer orders.
Continuous learning:
Self‑driven to keep up with Macy’s beauty product knowledge and trends and stay current with all training through Macy’s educational resources.
Makeup application:
Show and teach the use of all beauty products by applying them on the customer.
Subject matter expertise:
Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.
Interpersonal skills:
Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
Collaboration:
Partnership with the total Beauty team to drive sales and deliver the customer experience.
Who You Are
Possess a passion and a business‑minded attitude to succeed in a performance‑based setting
Able to resolve customer problems in a constructive and forward‑looking way
Strong organizational skills and can manage multiple tasks at once in a fast‑paced environment
Able to work a flexible schedule including evenings & weekends
Enthusiasm for the beauty industry and the skills to provide outstanding customer care
Flexible and able to use sound judgment in ambiguous situations
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality
At least 1 year of customer service or selling experience required
Previous cosmetic or fragrance sales experience a plus
Essential Physical Requirements
Prolonged periods (at least two consecutive hours) of standing/walking around the store or department
Frequent use of computers and handheld electronic equipment
Reaching, including above eye level, crouching, kneeling, stooping, and color vision
This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder
Lifting and moving items weighing up to 25 lbs.
About Us This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Equal Opportunity Employer Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. This job description is not all‑inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time.
#J-18808-Ljbffr