Staffbase
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Advanced Implementation Consultant
role at
Staffbase .
About Staffbase We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI‑native Employee Experience Platform. Our industry‑leading and award‑winning agentic AI communications channels – intranet, employee app and email solutions – create engaging experiences that connect and empower employees. Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St.Paul, our diverse team of 750+ employees supports 2 000+ customers – reaching over 16.4 million employees – in transforming their employee experience. We are proud to be a Unicorn company – privately valued at over $1 billion – demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication.
What you’ll be doing
Lead new Staffbase customer implementations, including managing the project plan and project resources, for both onboarding and growth phases
Ensure that a plan is in place for each engagement for deployment, change management, and adoption programs
Clearly communicate implementation status, issues, risks, and effort
Build and sustain in‑depth product knowledge regarding our core products
Understand customer use cases and requirements, and apply Staffbase best practices for enterprises to those customer implementations
Apply vertical industry and functional best practices as applicable to each customer. For more advanced and bespoke packages, other experts deliver functional knowledge and training
Establish and oversee the customer's initial adoption, training, and development of best practices to build a strong foundation before and during the initial rollout
Troubleshoot and triage customer issues during implementationWork with Sales to scope, estimate, and write Statements of Work for new projects
Partner with Sales and CSMs to develop a plan for making Staffbase a part of the client’s core architecture, as well as identifying future growth and expansion opportunities with existing customers
Function as the voice of the customer and provide internal feedback on how Staffbase can better serve our customers
What you need to be successful
Familiarity with implementing Software‑as‑a‑Service solutions
Several years of experience working on enterprise‑scale deployments
Strong application functional expertise, expertise in business application deployment cycles, and strong account management expertise
Project management experience
Self‑motivated team player ready to embrace a fast‑paced, high‑growth environment
2‑5 years of consulting experience
2‑5 years of client‑facing experience
Passion for cloud technologies
Nice to have: communications background
What you’ll get
Competitive Compensation – attractive salary packages including LTIP (Long‑Term Incentive Plan)
Flexibility – flexible working time models and hybrid work options, plus a yearly flex work allowance of $1 608
Growth Budget – yearly budget for external training of $1 100
Recharge – 31 vacation days annually (incl. one floating holiday), plus pro‑rated fully paid Fridays off during August (Recharge Fridays)
Wellbeing – monthly wellbeing allowance ($40 USD), covering fitness, mental health, hobbies, relaxation
Support – 401(k) plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave
Volunteer Day – one day off per year to support a social project
Employee Referral Program – referral bonus when a friend is hired
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles that will be performed in New York. Pay Range: $90,000 - $110,000 base salary per year. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Staffbase provides a variety of benefits to employees, including health insurance coverage, equity, paid parental leave, an employee growth budget, life and disability insurance, a retirement savings plan, wellness days, paid holidays and paid time off (PTO).
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Advanced Implementation Consultant
role at
Staffbase .
About Staffbase We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI‑native Employee Experience Platform. Our industry‑leading and award‑winning agentic AI communications channels – intranet, employee app and email solutions – create engaging experiences that connect and empower employees. Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St.Paul, our diverse team of 750+ employees supports 2 000+ customers – reaching over 16.4 million employees – in transforming their employee experience. We are proud to be a Unicorn company – privately valued at over $1 billion – demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication.
What you’ll be doing
Lead new Staffbase customer implementations, including managing the project plan and project resources, for both onboarding and growth phases
Ensure that a plan is in place for each engagement for deployment, change management, and adoption programs
Clearly communicate implementation status, issues, risks, and effort
Build and sustain in‑depth product knowledge regarding our core products
Understand customer use cases and requirements, and apply Staffbase best practices for enterprises to those customer implementations
Apply vertical industry and functional best practices as applicable to each customer. For more advanced and bespoke packages, other experts deliver functional knowledge and training
Establish and oversee the customer's initial adoption, training, and development of best practices to build a strong foundation before and during the initial rollout
Troubleshoot and triage customer issues during implementationWork with Sales to scope, estimate, and write Statements of Work for new projects
Partner with Sales and CSMs to develop a plan for making Staffbase a part of the client’s core architecture, as well as identifying future growth and expansion opportunities with existing customers
Function as the voice of the customer and provide internal feedback on how Staffbase can better serve our customers
What you need to be successful
Familiarity with implementing Software‑as‑a‑Service solutions
Several years of experience working on enterprise‑scale deployments
Strong application functional expertise, expertise in business application deployment cycles, and strong account management expertise
Project management experience
Self‑motivated team player ready to embrace a fast‑paced, high‑growth environment
2‑5 years of consulting experience
2‑5 years of client‑facing experience
Passion for cloud technologies
Nice to have: communications background
What you’ll get
Competitive Compensation – attractive salary packages including LTIP (Long‑Term Incentive Plan)
Flexibility – flexible working time models and hybrid work options, plus a yearly flex work allowance of $1 608
Growth Budget – yearly budget for external training of $1 100
Recharge – 31 vacation days annually (incl. one floating holiday), plus pro‑rated fully paid Fridays off during August (Recharge Fridays)
Wellbeing – monthly wellbeing allowance ($40 USD), covering fitness, mental health, hobbies, relaxation
Support – 401(k) plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave
Volunteer Day – one day off per year to support a social project
Employee Referral Program – referral bonus when a friend is hired
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles that will be performed in New York. Pay Range: $90,000 - $110,000 base salary per year. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Staffbase provides a variety of benefits to employees, including health insurance coverage, equity, paid parental leave, an employee growth budget, life and disability insurance, a retirement savings plan, wellness days, paid holidays and paid time off (PTO).
#J-18808-Ljbffr