Novartis
Rheumatology Territory Account Specialist –SALT LAKE CITY, UT
Novartis, Salt Lake City, Utah, United States, 84193
Rheumatology Territory Account Specialist – SALT LAKE CITY, UT
Summary:
This is a field‑based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role; please only apply if this location is accessible to you. Company will not sponsor visas for this position.
As a Territory Account Specialist (TAS), you’ll lead with purpose—crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you’ll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources— all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You’ll bring expertise in clinical and account‑based selling, access navigation, collaborative problem‑solving, team orchestration, and omni‑channel engagement.
Key Responsibilities
Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
Partner proactively with territory teammates, field teams, and home‑office colleagues to address customer needs and deliver access support.
Apply deep knowledge of the market, competitive landscape, and cross‑functional dynamics to anticipate opportunities and respond to challenges with agility.
Use territory data and market trends to uncover local insights, support pull‑through efforts, and lead impactful customer engagements— virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Deliver real‑time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
Harness digital tools and omni‑channel strategies to personalize outreach and engage customers across both virtual and face‑to‑face settings.
Essential Requirements
Bachelor’s degree required from a 4‑year college or university.
Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. Candidates from medical devices, diagnostics, life‑science services, insurance, consumer health, or B2B sectors with strong field leadership and customer engagement are also welcome. For Associate Level opportunities, applicants with limited prior sales experience are encouraged.
Proven track‑record of consistent high performance, with experience selling to large accounts and key customers.
Self‑starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems for key customers, while demonstrating ethical leadership and fostering an environment of compliance.
Candidate must reside within territory or be within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60‑80% over a broad geography is required. Must have a valid driver’s license.
Desirable Requirements
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy‑and‑bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs with respect to sophisticated products or reimbursement pathways.
Leveling Guidelines
Associate Territory Account Specialist: Recent separation from the US Military with 4+ years of military service in a leadership capacity, or applicants with limited prior sales experience. Demonstrates strong ability to collaborate, work cross‑functionally within a matrix environment, and communicate product information effectively.
Preferred experience in the 2‑year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities.
Territory Account Specialist: 2+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or similar complexity within the last 5 years. Strong ability to collaborate, work cross‑functionally within a matrix environment, and communicate clinical product information.
Senior Territory Account Specialist: 5+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or similar complexity within the last 5 years. Strong ability to collaborate, work cross‑functionally within a matrix environment, and communicate clinical product information.
Executive Territory Account Specialist: 10+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or similar complexity within the last 5 years. Strong ability to collaborate, work cross‑functionally within a matrix environment, and communicate clinical product information.
Driving is an Essential Function of this Role It is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function, you must have a fully valid and unrestricted driver’s license. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID‑19 Vaccine Policy (customer‑facing roles only) While Novartis does not require vaccination for COVID‑19 or proof of a recent negative test result at this time, employees working in customer‑facing roles must adhere to and comply with customers’ credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to occupationalhealth@novartis.com.
For Field Roles with a Dedicated Training Period The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Novartis Compensation Summary The salary for this position is expected to range between:
Associate Territory Account Specialist: $77,000 and $143,000 per year
Territory Account Specialist: $93,800 and $174,200 per year
Senior Territory Account Specialist: $114,100 and $211,900 per year
Executive Territory Account Specialist: $126,000 and $234,000 per year
The final salary offered is determined based on factors such as relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance‑based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US‑based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time‑off package including vacation, personal days, holidays and other leaves.
Why Novartis Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e‑mail to accessibility@novartis.com or call +1(877)395‑2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
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This is a field‑based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role; please only apply if this location is accessible to you. Company will not sponsor visas for this position.
As a Territory Account Specialist (TAS), you’ll lead with purpose—crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you’ll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources— all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You’ll bring expertise in clinical and account‑based selling, access navigation, collaborative problem‑solving, team orchestration, and omni‑channel engagement.
Key Responsibilities
Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
Partner proactively with territory teammates, field teams, and home‑office colleagues to address customer needs and deliver access support.
Apply deep knowledge of the market, competitive landscape, and cross‑functional dynamics to anticipate opportunities and respond to challenges with agility.
Use territory data and market trends to uncover local insights, support pull‑through efforts, and lead impactful customer engagements— virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Deliver real‑time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
Harness digital tools and omni‑channel strategies to personalize outreach and engage customers across both virtual and face‑to‑face settings.
Essential Requirements
Bachelor’s degree required from a 4‑year college or university.
Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. Candidates from medical devices, diagnostics, life‑science services, insurance, consumer health, or B2B sectors with strong field leadership and customer engagement are also welcome. For Associate Level opportunities, applicants with limited prior sales experience are encouraged.
Proven track‑record of consistent high performance, with experience selling to large accounts and key customers.
Self‑starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems for key customers, while demonstrating ethical leadership and fostering an environment of compliance.
Candidate must reside within territory or be within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60‑80% over a broad geography is required. Must have a valid driver’s license.
Desirable Requirements
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy‑and‑bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs with respect to sophisticated products or reimbursement pathways.
Leveling Guidelines
Associate Territory Account Specialist: Recent separation from the US Military with 4+ years of military service in a leadership capacity, or applicants with limited prior sales experience. Demonstrates strong ability to collaborate, work cross‑functionally within a matrix environment, and communicate product information effectively.
Preferred experience in the 2‑year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities.
Territory Account Specialist: 2+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or similar complexity within the last 5 years. Strong ability to collaborate, work cross‑functionally within a matrix environment, and communicate clinical product information.
Senior Territory Account Specialist: 5+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or similar complexity within the last 5 years. Strong ability to collaborate, work cross‑functionally within a matrix environment, and communicate clinical product information.
Executive Territory Account Specialist: 10+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or similar complexity within the last 5 years. Strong ability to collaborate, work cross‑functionally within a matrix environment, and communicate clinical product information.
Driving is an Essential Function of this Role It is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function, you must have a fully valid and unrestricted driver’s license. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID‑19 Vaccine Policy (customer‑facing roles only) While Novartis does not require vaccination for COVID‑19 or proof of a recent negative test result at this time, employees working in customer‑facing roles must adhere to and comply with customers’ credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to occupationalhealth@novartis.com.
For Field Roles with a Dedicated Training Period The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Novartis Compensation Summary The salary for this position is expected to range between:
Associate Territory Account Specialist: $77,000 and $143,000 per year
Territory Account Specialist: $93,800 and $174,200 per year
Senior Territory Account Specialist: $114,100 and $211,900 per year
Executive Territory Account Specialist: $126,000 and $234,000 per year
The final salary offered is determined based on factors such as relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance‑based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US‑based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time‑off package including vacation, personal days, holidays and other leaves.
Why Novartis Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e‑mail to accessibility@novartis.com or call +1(877)395‑2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
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