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StoryPoint

Sales Specialist

StoryPoint, Grand Rapids, Michigan, us, 49528

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The Community Specialist is a sales professional responsible for leasing a senior living community. By creating and following a strategic business plan, the ideal candidate will manage their sales funnel, create urgency with prospects, and follow a sales process through closing to achieve optimal occupancy and revenue targets.

Required Experience for a Sales Director

Previous experience in sales with a proven track record of meeting and exceeding sales goals

Experience in senior market and senior living products is a plus but not required

Desire to listen to, connect with, and serve seniors by matching their needs to our service offerings and successfully moving them into our communities

Aggressive sales instinct with ability to close while maintaining compassion for customers

Ability to manage time effectively

High degree of initiative and creativity, good judgment, and professional ethics

Strong leadership skills to work independently and as a team

Excellent communication and presentation skills

Problem‑solving aptitude; ability to determine solutions for clients

Microsoft Office and Salesforce proficiency desirable

Some travel may be required

Primary Responsibilities of a Sales Director

Manages all occupancy and revenue goals for the community

Utilizes Salesforce to accurately manage sales funnels, conversion ratios, and move‑in metrics

Complies with Fair Housing and Federal Trade Commission requirements

Seeks new opportunities to expand referral sources

Make daily outbound calls to prospective customers in database to schedule visits and tours

Manages the leasing center on site during construction phase

Provides tours of models or vacant apartments to future residents and referral agencies

Assists with marketing initiatives and resident events

Serves as an educational resource for residents, caregivers, and staff

Promotes organization positively and sets example for excellence standards

Maintains effective communication and cross‑collaboration throughout community

Coordinates occupancy, goals, and resident/prospect information

Prepares and manages all related reports

Willingness to work flexible schedule including evenings, weekends, or non‑traditional hours as business demands

Equal Opportunity Employer

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