VCA Animal Hospitals
VCA Spring Animal Hospital is seeking a Part Time Experienced Client Service Rep
VCA Animal Hospitals, Spring, Texas, us, 77391
Overview
VCA Spring Animal Hospital
is seeking a Part Time
Client Service Representative
to join our team. At VCA Spring Animal Hospital, we take our mission statement – World Class Medicine with Hometown Care – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. Responsibilities
Customer service functions, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. Checking in patients and confirming client information. Placing outbound calls for follow-ups and reaching out to clients and referral hospitals. Presenting and explaining fees, including processing payments. Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). Managing medical records, charts, reports and correspondence. Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside. Qualifications and Qualities
We are looking for a personable yet highly professional “service extraordinaire” who can deliver our mission to clients and their pets. The CSR should be the face of the practice and help build and maintain customer trust and confidence in our abilities. Benefits
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more. Additional Information
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
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VCA Spring Animal Hospital
is seeking a Part Time
Client Service Representative
to join our team. At VCA Spring Animal Hospital, we take our mission statement – World Class Medicine with Hometown Care – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. Responsibilities
Customer service functions, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. Checking in patients and confirming client information. Placing outbound calls for follow-ups and reaching out to clients and referral hospitals. Presenting and explaining fees, including processing payments. Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). Managing medical records, charts, reports and correspondence. Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside. Qualifications and Qualities
We are looking for a personable yet highly professional “service extraordinaire” who can deliver our mission to clients and their pets. The CSR should be the face of the practice and help build and maintain customer trust and confidence in our abilities. Benefits
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more. Additional Information
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
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