Anthropic
Accounts Receivable & Collections Lead
Anthropic, San Francisco, California, United States, 94199
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role We are seeking an experienced leader to own and scale Anthropic's accounts receivable and collections function as we continue to grow rapidly. This critical role reports to the Head of Revenue Accounting and has full accountability for building and leading the AR & Collections organization. You'll be instrumental in establishing scalable processes, robust credit policies, and high-performing teams that support our global operations while maintaining healthy cash flow and strong customer relationships.
Responsibilities
Own Global AR & Collections Operations: Take full accountability for the complete AR lifecycle from invoice delivery through cash application, ensuring optimal collection performance, accurate cash application, and strong DSO management.
Ensure Customer Experience Excellence: Drive timely responses to customer billing inquiries, support vendor form completion, and maintain positive customer relationships throughout the collections process.
Establish Policies & Documentation: Develop comprehensive AR and collections policies, procedures, and documentation to support scalability, compliance, and team enablement.
Build and Lead Team: Establish, scale, and develop the AR & Collections organization; define OKRs, clarify priorities, drive results, and develop team members through mentorship and coaching.
Drive Operational Excellence: Establish KPIs and performance standards while reducing manual interventions through systematic process improvements and automation.
Own Relevant Month‑End Close Procedures: Ensure timely and accurate execution of AR‑related close activities including cash and AR reconciliations, aging analysis, bad debt assessments, and write‑off recommendations.
Deliver Analytics & Insights: Leverage large, complex datasets to develop dashboards and reporting that track collections effectiveness, DSO trends, dispute and chargeback rates, and credit risk.
Build Systems & Automation: Lead full cycle system evaluation and implementation for AR systems from RFP evaluation through go‑live.
Lead Cross‑functional Projects: Drive end‑to‑end project execution across Finance, Sales, Legal, and Engineering.
Ensure Audit Readiness: Serve as key liaison during financial audits, ensuring compliance and effective controls in the AR and Collections area.
You may be a good fit if you have:
Bachelor's degree in Accounting, Finance, or related field.
15+ years of progressive AR and collections experience in high‑growth technology companies and public companies.
5+ years of leadership experience scaling teams through periods of significant growth; demonstrated success in organizational design, hiring, OKR setting, coaching, and performance management.
Demonstrated ability to own an entire function with full accountability for strategy, execution, and results.
Deep understanding of AR‑related accounting principles, GAAP standards, revenue recognition (ASC 606), and financial operations best practices.
Highly data‑savvy with extensive experience working with large, complex datasets; proficient in Excel, SQL, and data analysis tools.
Strong process improvement mindset with proven track record implementing automation initiatives, streamlining operations, and building scalable processes.
Hands‑on experience with AR systems (billing platforms, payment processors, collection tools, ERP) and ability to evaluate and implement new technologies.
Exceptional project management and stakeholder management skills with proven ability to lead cross‑functional initiatives.
Strong documentation skills with experience developing comprehensive policies, procedures, and process documentation.
Excellent oral and written communication skills with proven ability to present complex financial data and recommendations to senior leadership.
Strong candidates may also have:
Expert knowledge of credit risk management and collections strategies for B2B and B2C models.
Experience with consumption‑based and subscription billing models.
Experience serving both consumer and enterprise customers.
Experience with third‑party marketplace sales channels.
Understanding of AI industry business models and enterprise customer needs.
Deadline to apply: None. Applications will be reviewed on a rolling basis.
Expected base compensation: $190,000 – $230,000 USD. Our total compensation package for full‑time employees includes equity, benefits, and may include incentive compensation.
Logistics Education requirements:
We require at least a Bachelor's degree in a related field or equivalent experience.
Location‑based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. Some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas. However, we cannot sponsor every candidate. If we make you an offer, we will make every reasonable effort to help you obtain a visa.
We encourage you to apply even if you do not believe you meet every single qualification.
How we’re different We believe that the highest‑impact AI research will be big science. At Anthropic we work as a single cohesive team on a few large‑scale research efforts and value impact—advancing our long‑term goals of steerable, trustworthy AI—rather than smaller, specific puzzles. We value collaboration and communication skills.
Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about our policy for using AI in our application process.
Why Anthropic?
We believe that AI will have a transformative impact on the world, and we’re seeking exceptional candidates who collaborate thoughtfully to realize this vision.
Equal Employment Opportunity
As set forth in Anthropic’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.
As a government contractor subject to the VEVARAA, we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVARAA.
We also provide equal opportunity to qualified people with disabilities and maintain a goal of having at least 7% of our workers as people with disabilities.
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We cannot, at this time, fully guarantee a disability status table. However, we appreciate the information you have provided and will handle it confidentially and use it for compliance only.
We are committed to equal opportunity and comply with the Americans with Disabilities Act (ADA).
#J-18808-Ljbffr
About the Role We are seeking an experienced leader to own and scale Anthropic's accounts receivable and collections function as we continue to grow rapidly. This critical role reports to the Head of Revenue Accounting and has full accountability for building and leading the AR & Collections organization. You'll be instrumental in establishing scalable processes, robust credit policies, and high-performing teams that support our global operations while maintaining healthy cash flow and strong customer relationships.
Responsibilities
Own Global AR & Collections Operations: Take full accountability for the complete AR lifecycle from invoice delivery through cash application, ensuring optimal collection performance, accurate cash application, and strong DSO management.
Ensure Customer Experience Excellence: Drive timely responses to customer billing inquiries, support vendor form completion, and maintain positive customer relationships throughout the collections process.
Establish Policies & Documentation: Develop comprehensive AR and collections policies, procedures, and documentation to support scalability, compliance, and team enablement.
Build and Lead Team: Establish, scale, and develop the AR & Collections organization; define OKRs, clarify priorities, drive results, and develop team members through mentorship and coaching.
Drive Operational Excellence: Establish KPIs and performance standards while reducing manual interventions through systematic process improvements and automation.
Own Relevant Month‑End Close Procedures: Ensure timely and accurate execution of AR‑related close activities including cash and AR reconciliations, aging analysis, bad debt assessments, and write‑off recommendations.
Deliver Analytics & Insights: Leverage large, complex datasets to develop dashboards and reporting that track collections effectiveness, DSO trends, dispute and chargeback rates, and credit risk.
Build Systems & Automation: Lead full cycle system evaluation and implementation for AR systems from RFP evaluation through go‑live.
Lead Cross‑functional Projects: Drive end‑to‑end project execution across Finance, Sales, Legal, and Engineering.
Ensure Audit Readiness: Serve as key liaison during financial audits, ensuring compliance and effective controls in the AR and Collections area.
You may be a good fit if you have:
Bachelor's degree in Accounting, Finance, or related field.
15+ years of progressive AR and collections experience in high‑growth technology companies and public companies.
5+ years of leadership experience scaling teams through periods of significant growth; demonstrated success in organizational design, hiring, OKR setting, coaching, and performance management.
Demonstrated ability to own an entire function with full accountability for strategy, execution, and results.
Deep understanding of AR‑related accounting principles, GAAP standards, revenue recognition (ASC 606), and financial operations best practices.
Highly data‑savvy with extensive experience working with large, complex datasets; proficient in Excel, SQL, and data analysis tools.
Strong process improvement mindset with proven track record implementing automation initiatives, streamlining operations, and building scalable processes.
Hands‑on experience with AR systems (billing platforms, payment processors, collection tools, ERP) and ability to evaluate and implement new technologies.
Exceptional project management and stakeholder management skills with proven ability to lead cross‑functional initiatives.
Strong documentation skills with experience developing comprehensive policies, procedures, and process documentation.
Excellent oral and written communication skills with proven ability to present complex financial data and recommendations to senior leadership.
Strong candidates may also have:
Expert knowledge of credit risk management and collections strategies for B2B and B2C models.
Experience with consumption‑based and subscription billing models.
Experience serving both consumer and enterprise customers.
Experience with third‑party marketplace sales channels.
Understanding of AI industry business models and enterprise customer needs.
Deadline to apply: None. Applications will be reviewed on a rolling basis.
Expected base compensation: $190,000 – $230,000 USD. Our total compensation package for full‑time employees includes equity, benefits, and may include incentive compensation.
Logistics Education requirements:
We require at least a Bachelor's degree in a related field or equivalent experience.
Location‑based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. Some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas. However, we cannot sponsor every candidate. If we make you an offer, we will make every reasonable effort to help you obtain a visa.
We encourage you to apply even if you do not believe you meet every single qualification.
How we’re different We believe that the highest‑impact AI research will be big science. At Anthropic we work as a single cohesive team on a few large‑scale research efforts and value impact—advancing our long‑term goals of steerable, trustworthy AI—rather than smaller, specific puzzles. We value collaboration and communication skills.
Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about our policy for using AI in our application process.
Why Anthropic?
We believe that AI will have a transformative impact on the world, and we’re seeking exceptional candidates who collaborate thoughtfully to realize this vision.
Equal Employment Opportunity
As set forth in Anthropic’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.
As a government contractor subject to the VEVARAA, we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVARAA.
We also provide equal opportunity to qualified people with disabilities and maintain a goal of having at least 7% of our workers as people with disabilities.
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We cannot, at this time, fully guarantee a disability status table. However, we appreciate the information you have provided and will handle it confidentially and use it for compliance only.
We are committed to equal opportunity and comply with the Americans with Disabilities Act (ADA).
#J-18808-Ljbffr