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Capital One

Sr. Director, Product Management, DevX - Operational Intelligence & Observabilit

Capital One, Richmond, Virginia, United States, 23214

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Sr. Director, Product Management, DevX - Operational Intelligence & Observability Sr Director, Product Management (PXDP65) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team The operational intelligence and observability team within our Cloud Operations Resilience Engineering (CORE) organization serves Capital One's technology management and data imperatives by ensuring that operational information on technology assets and platforms are available, intelligible, performant, well‑governed, and secure. This role leads the product team that helps enable and deliver the collection and analysis of data from and about Capital One's technology, and spans across software, databases, analytics, security, research, and infrastructure assets. The product leader for operational intelligence and observability will have scope over the tools that enable Capital One to manage its applications and cloud assets. This group partners with technology, risk, security, and business teams to monitor performance, identify issues, and support resilience.

Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

Human Centered

Obsesses about internal and external customer needs to reimagine and innovate product solutions

Business Focused

Delivers game‑changing outcomes by focusing on leverage and execution excellence

Technology Driven

Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

Integrated Problem Solving

Identifies and resolves complex problems to deliver outcomes while mitigating product risks

Transformational Leadership

Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications

At least 9 years of experience working in Product Management

Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications

Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Chicago, IL: $240,300 - $274,300 McLean, VA: $264,300 - $301,700 New York, NY: $288,400 - $329,100 Plano, TX: $240,300 - $274,300 Richmond, VA: $240,300 - $274,300 San Francisco, CA: $288,400 - $329,100

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.

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