National Temporary Onsite Retention Specialist

The National Temporary Onsite Retention Specialist is responsible for retaining and growing non-managed temporary onsite accounts and selected managed Tier 1 and Tier 2 accounts across the U.S., Canada, and Mexico. These accounts typically have 60% or more revenue from onsite services and do not require Key Account Manager (KAM) level support. This is a quota-carrying role with commission incentives, focused on proactive engagement, renewal support, and strategic upsell opportunities to drive revenue growth and customer loyalty. Key Responsibilities

Sales & Revenue Growth: Exceed assigned sales targets and achieve monthly, quarterly, and annual quotas. Sales & Revenue Growth: Develop and execute a strategic national account plan to drive revenue growth and share gains. Sales & Revenue Growth: Identify upsell and cross-sell opportunities within existing accounts. Sales & Revenue Growth: Present and negotiate pricing for quotes, including long-term contract options. Sales & Revenue Growth: Secure price increases as necessary and ensure competitive positioning. Customer Engagement & Retention: Proactively engage customers 90 days prior to scheduled events and maintain regular touchpoints throughout the year. Customer Engagement & Retention: Lead renewal efforts in collaboration with Customer Service Representatives (CSRs). Customer Engagement & Retention: Deliver Tektronix’s value proposition effectively to decision-makers, including C-level executives. Customer Engagement & Retention: Build strong relationships to increase customer “stickiness” and reduce churn. Operational & Administrative: Maintain accurate pipeline and activity tracking in the designated CRM system (e.g., Microsoft Dynamics). Operational & Administrative: Utilize tools such as CalWeb, Oracle, and additional internal tools for quoting and reporting. Operational & Administrative: Handle post-sales support functions, including contract extensions, re-engagement, and issue resolution. Operational & Administrative: Participate in ongoing training to enhance product knowledge and sales effectiveness. Operational & Administrative: Engage in continuous improvement activities, including identifying process inefficiencies and contributing to initiatives that enhance team performance and customer experience. Qualifications

Proven success in a high-volume, fast-paced sales environment with a track record of meeting or exceeding quotas. Strong negotiation and pricing skills, including experience with long-term contract sales. Ability to manage multiple accounts and priorities simultaneously. Proficiency in Microsoft Office Suite and CRM platforms (Dynamics preferred). Excellent communication and presentation skills for engaging with diverse stakeholders, including executives. Strong problem-solving skills and ability to make recommendations that drive business outcomes. Preferred knowledge

Familiarity with calibration service, onsite service models, and related pricing structures. Operational knowledge of Tektronix systems and tools. Ralliant Corporation is an equal opportunity employer. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. The salary range for this sales position (inclusive of sales incentives/commissions in local currency) is 84000 - 156000

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