YOH Services LLC
Member Account Analyst
Category:
Other
Employment Type:
Contract
Reference:
BH-389572
Our client in Audubon, PA is looking to fill a contract role for a Member Account Analyst!
Location: Hybrid - Audubon, PA (2 to 3 days per week onsite)
Duration: 2 years
Pay: $20.00 to $25.00 hourly on W2
Summary The Member Account Analyst will assist the Membership Process & Services department with various efforts. Tasks may include, but are not limited to, processing Member accounts, cleanup of outdated Member accounts, inbox support (unlocked/resetting passwords, Member questions, etc.), assist with DocuSign/non-Member account set up, generation of weekly reports as well as supporting Members with requests coming in from the Membership Management Community and Annual Recertification in relation to CAM additions and removals, Subaccount management, and Contact Manager role set up.
Essential Functions / Job Responsibilities
User and account set up and clean up
Assist with annual certifications of member and account information
Assist the membership team with the processing of application information, as necessary
Identify, gather, organize and track member-related documentation
Process, monitor and follow up with members regarding the accuracy of submitted information
Create and update process documentation
Produce reports to track and monitor data as required
Education BS - Business or Equivalent Work Experience
Requirements
4-year college degree or equivalent work experience
Ability to gather and analyze data from multiple information technology sources
Strong communication skills, both written and verbal
Customer service experience with strong ability to own issues, follow up and provide resolution to issues with solution options where necessary
Familiarity with Microsoft Office, especially Word and Excel
Preferred
Experience with records management using a database application
Experience troubleshooting end user issues and providing clear steps to retrieve such data while supporting the customer
Salesforce experience
Estimated Min Rate : $17.25
Estimated Max Rate : $24.65
What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
Health Savings Account (HSA) (for employees working 20+ hours per week)
Life & Disability Insurance (for employees working 20+ hours per week)
MetLife Voluntary Benefits
Employee Assistance Program (EAP)
401K Retirement Savings Plan
Direct Deposit & weekly epayroll
Referral Bonus Programs
Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit
https://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice:
https://www.yoh.com/privacy-notice
#J-18808-Ljbffr
Other
Employment Type:
Contract
Reference:
BH-389572
Our client in Audubon, PA is looking to fill a contract role for a Member Account Analyst!
Location: Hybrid - Audubon, PA (2 to 3 days per week onsite)
Duration: 2 years
Pay: $20.00 to $25.00 hourly on W2
Summary The Member Account Analyst will assist the Membership Process & Services department with various efforts. Tasks may include, but are not limited to, processing Member accounts, cleanup of outdated Member accounts, inbox support (unlocked/resetting passwords, Member questions, etc.), assist with DocuSign/non-Member account set up, generation of weekly reports as well as supporting Members with requests coming in from the Membership Management Community and Annual Recertification in relation to CAM additions and removals, Subaccount management, and Contact Manager role set up.
Essential Functions / Job Responsibilities
User and account set up and clean up
Assist with annual certifications of member and account information
Assist the membership team with the processing of application information, as necessary
Identify, gather, organize and track member-related documentation
Process, monitor and follow up with members regarding the accuracy of submitted information
Create and update process documentation
Produce reports to track and monitor data as required
Education BS - Business or Equivalent Work Experience
Requirements
4-year college degree or equivalent work experience
Ability to gather and analyze data from multiple information technology sources
Strong communication skills, both written and verbal
Customer service experience with strong ability to own issues, follow up and provide resolution to issues with solution options where necessary
Familiarity with Microsoft Office, especially Word and Excel
Preferred
Experience with records management using a database application
Experience troubleshooting end user issues and providing clear steps to retrieve such data while supporting the customer
Salesforce experience
Estimated Min Rate : $17.25
Estimated Max Rate : $24.65
What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
Health Savings Account (HSA) (for employees working 20+ hours per week)
Life & Disability Insurance (for employees working 20+ hours per week)
MetLife Voluntary Benefits
Employee Assistance Program (EAP)
401K Retirement Savings Plan
Direct Deposit & weekly epayroll
Referral Bonus Programs
Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit
https://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice:
https://www.yoh.com/privacy-notice
#J-18808-Ljbffr