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LensCrafters

LensCrafters - Team Lead

LensCrafters, Los Angeles, California, United States, 90079

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LensCrafters - Team Lead

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LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.

Requisition ID: 901751

Store #: 000120 LensCrafters

Position: Full-Time

General Function: The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service, ensuring customers & patients are always delighted, and assisting in the achievement of store success by managing key optical & lab processes.

Major Duties And Responsibilities

Ensure the LensCrafters team provides unsurpassed Customer Service

Proactive & solution driven, accurate execution & product knowledge

Assist customers with selections, provide recommendations, assist sales associates

Serve as a responsible alternate store key holder

Custom fit glasses & precisely place prescriptions in lenses (Lab)

Work with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology

Ensure finished eyewear meets optical standards & customer requirements

Create a safe working environment for all, demonstrate safe work practices

Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems

Basic Qualifications

HS diploma/GED

Strong optical & retail experience

Knowledge of current optical theory & merchandise

Strong communicator & listener

Strong inter‑personal skills

Strong basic math skills

Sales skills

Problem‑solving ability

Familiarity with cash register, computers & calculators

Leadership & training experience

Edging & mounting experience

Basic optics knowledge & optical measurement experience

Preferred Qualifications

State licensure (if applicable) &/or ABO Certification in non‑licensed states

LensCrafters Final Eyewear Inspector Certification

LensCrafters Quality, Fitting & Adjusting Program

Optical machinery/instruments experience

Customer service experience

AccuFit Digital Measurement System certification

Knowledge of current store merchandise & lens options

Pay Range 19.03 - 31.86

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Equal Opportunity Employment EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844‑303‑0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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