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Verizon Communications

Account Manager Retail SMB Business Sales - Floater

Verizon Communications, Cincinnati, Ohio, United States, 45208

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Account Manager Retail SMB Business Sales - Floater

9040 Union Cemetery Rd, Cincinnati, Ohio

Job ID: R-1085390

Apply prior to the end date: October 17, 2025

What you’ll be doing You will be introducing small and medium business customers to the latest high tech 5G products and services that solve their unique business needs. You will interact with our small and medium business customers in the retail store and digitally. You’ll demonstrate the value of our products and services by introducing end-to-end technology solutions to energize their businesses. Driving small business results, you’ll generate new business through prospecting, networking and working leads and referrals.

As a floater, you will be supporting vacant store locations (physically in person and/or virtually) within a given Director’s territory, as well as locations where the incumbent R2B AM is on a leave of absence or extended vacation.

This position is open to applicants new to the channel and has a 12-month time in title requirement and, based on business needs, you could be moved into an existing open Act Mgr Rtl SMB-Business Sales position in the territory.

Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives.

Growing your customer base by acquiring and retaining accounts in the small business segment through store activity.

Utilizing solutions-based selling techniques to solve business problems for your customers.

Servicing the needs of the existing customer base.

Using sales enablement systems and tools to track, forecast, and manage your pipeline and book of business.

Work hours may vary between 9am-7pm, and will include at least 2 Saturdays per month

Follow up with customers who interacted in-store through prospecting efforts.

Why Verizon? Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we\'ve got you covered!

Best in class medical, dental and vision

Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both.

$5,000 or more stock grant per year, part of Verizon's Stock Together award program

Velocity Selling methodology with AI and CRM tools to boost efficiency and decision-making

Sales recognition programs with travel, gifts, and incentives

Five weeks of paid time off, plus holidays and personal days

8 weeks of paid parental leave for eligible new parents (up to 16 weeks with short-term disability)

Tuition assistance up to $8,000 per year

Get Certified program for industry certifications

Discounts on Verizon products and services

Additional perks including employee discounts and pet insurance

Be challenged. Our technologies and our customers’ needs are always evolving. You’ll be at the forefront of the tech world’s latest trends. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

What we’re looking for

Bachelor’s degree or four or more years of work experience.

Three or more years of relevant work experience.

Experience in sales, marketing, or customer service.

The ability to remain flexible and adapt to the needs of the business, including the potential for weekly store reassignments

Valid driver's license.

Willingness to travel as business needs demand

A degree - Associates or Bachelor's Degree or related certifications/college courses.

Outside sales experience including outbound prospecting.

Wireless sales experience exceeding quota.

Experience influencing a team to drive sales results.

Capability to drive positive results in a team environment.

People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels.

Where you’ll be working In this hybrid role, you’ll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours 40

Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives.

Newly hired employees receive up to 15 days of vacation per year, which grows with service

Commission-based position with potential to earn more (varies by location and experience)

Grow your network while providing guidance to help our customers grow their businesses. A win-win for your career.

Stay in touch Even if you’re not a V Teamer (yet), we’d love to keep you in the loop. We can’t help it—connection is kind of our thing. Sign up to become part of our network.

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