Fifth Third Bank
Personal Banker II - St. Matthews, Hikes Point, Jeffersontown and surrounding ar
Fifth Third Bank, Louisville, Kentucky, us, 40201
Personal Banker II - St. Matthews, Hikes Point, Jeffersontown and surrounding areas (Louisville)
2 weeks ago Be among the first 25 applicants
Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
General Function Selected candidates will become a Retail Personal Banker II after completing a 4‑8 week onboarding and education program that includes rotations in Operations and Sales & Service. A certification will be awarded at program completion, demonstrating the skills necessary to perform successfully in the Retail Personal Banker role. The Retail Personal Banker II is a sales position focused on sales development and relationship building through the promotion of deposits, loans, fee‑based services and customer retention. Responsibilities include selling a full range of banking products and services to meet existing and prospective customer needs, while providing specialized care and service.
Essential Duties and Responsibilities
Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
Maintain an in‑depth knowledge of retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
Utilize CAMP and other approved marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
Primarily focus on cross‑selling to the existing customer base and engaging in outside sales activities (e.g., Membership Advantage onsite presentations, business sales calls, community financial literacy events) as directed.
Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment) and refer customers when appropriate to provide timely, holistic financial solutions.
Consistently meet or exceed customer experience and individual/team production goals and drive year‑over‑year revenue growth as measured by the Financial Center P&L.
Provide guidance to CSRs regarding the sales and referral process.
Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
Act with confidence by answering customer questions and owning customer issues.
Maintain a position of trust and responsibility by keeping all business confidential.
Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Adhere to established policies and procedures while opening/servicing the full range of retail products.
Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
Keep up to date on retail procedures designed to mitigate fraudulent activity and reduce unnecessary risk or exposure.
Supervisory Responsibilities None.
Minimum Knowledge, Skills, and Abilities Required
College degree or equivalent work experience providing transferable skills.
Experience in the financial industry preferred.
Demonstrated ability to develop comfort with sales activities designed to acquire new consumer, household, and small business customers and/or cross‑sell to established customers.
Ability to demonstrate understanding of advanced math functions for credit and financial analysis.
Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
Demonstrated ability to develop a working knowledge of retail policies and procedures in order to use good judgment in making sound decisions.
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS website provides the MU4R questions and registration required for employment in this position.
Working Conditions
Normal office environment.
Extended viewing of computer screens.
Program requires travel within the affiliate for training and schedule flexibility.
Travel outside the affiliate may be required for various classroom training sessions.
Personal Banker II - St. Matthews, Hikes Point, Jeffersontown and surrounding areas (Louisville)
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well‑being. You can learn more about those programs on our 53.com Careers page at https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION – Louisville, Kentucky 40299
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Senior Level Entry level
Employment Type Full‑time
Job Function Finance and Sales
Referrals increase your chances of interviewing at Fifth Third Bank by 2x
#J-18808-Ljbffr
Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
General Function Selected candidates will become a Retail Personal Banker II after completing a 4‑8 week onboarding and education program that includes rotations in Operations and Sales & Service. A certification will be awarded at program completion, demonstrating the skills necessary to perform successfully in the Retail Personal Banker role. The Retail Personal Banker II is a sales position focused on sales development and relationship building through the promotion of deposits, loans, fee‑based services and customer retention. Responsibilities include selling a full range of banking products and services to meet existing and prospective customer needs, while providing specialized care and service.
Essential Duties and Responsibilities
Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
Maintain an in‑depth knowledge of retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
Utilize CAMP and other approved marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
Primarily focus on cross‑selling to the existing customer base and engaging in outside sales activities (e.g., Membership Advantage onsite presentations, business sales calls, community financial literacy events) as directed.
Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment) and refer customers when appropriate to provide timely, holistic financial solutions.
Consistently meet or exceed customer experience and individual/team production goals and drive year‑over‑year revenue growth as measured by the Financial Center P&L.
Provide guidance to CSRs regarding the sales and referral process.
Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
Act with confidence by answering customer questions and owning customer issues.
Maintain a position of trust and responsibility by keeping all business confidential.
Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Adhere to established policies and procedures while opening/servicing the full range of retail products.
Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
Keep up to date on retail procedures designed to mitigate fraudulent activity and reduce unnecessary risk or exposure.
Supervisory Responsibilities None.
Minimum Knowledge, Skills, and Abilities Required
College degree or equivalent work experience providing transferable skills.
Experience in the financial industry preferred.
Demonstrated ability to develop comfort with sales activities designed to acquire new consumer, household, and small business customers and/or cross‑sell to established customers.
Ability to demonstrate understanding of advanced math functions for credit and financial analysis.
Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
Demonstrated ability to develop a working knowledge of retail policies and procedures in order to use good judgment in making sound decisions.
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS website provides the MU4R questions and registration required for employment in this position.
Working Conditions
Normal office environment.
Extended viewing of computer screens.
Program requires travel within the affiliate for training and schedule flexibility.
Travel outside the affiliate may be required for various classroom training sessions.
Personal Banker II - St. Matthews, Hikes Point, Jeffersontown and surrounding areas (Louisville)
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well‑being. You can learn more about those programs on our 53.com Careers page at https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION – Louisville, Kentucky 40299
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Senior Level Entry level
Employment Type Full‑time
Job Function Finance and Sales
Referrals increase your chances of interviewing at Fifth Third Bank by 2x
#J-18808-Ljbffr