Fairfield Residential
Community Leasing Associate - Affordable
Fairfield Residential, Houston, Texas, United States, 77246
Community Leasing Associate - Affordable
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Community Leasing Associate - Affordable
role at
Fairfield Residential
About this Associate At Fairfield, we build communities. Our Leasing Associates are mega‑talented and passionate salespeople who embody our core values. From discovering the prospect’s needs through matching them with their perfect apartment, our Leasing Associates create better living for better lives. Our team is searching for a dynamic, top‑performing salesperson with positive energy, an entrepreneurial spirit, and superior sales and customer service experience. This person is an individual contributor who is driven to close the deal and stay level‑headed amid competing agendas. Mostly importantly, a Leasing Associate often serves as a prospective resident’s first impression of the Fairfield brand. They therefore take pride in their professionalism and speak passionately about our properties. Their successful communication is the reason why residents choose to join our communities. There is plenty of room for growth in this exciting role on the Fairfield Property Management Team. This position reports to the Community Manager and successful associates may be promoted to Assistant Community Manager.
What you can expect to do in this role Customer Service & Sales
Be the first point of contact with prospective residents, current residents, vendors and Fairfield associates.
Drive the lease closing process by highlighting the quality of the community and the amenities available at the property to prospective residents.
Determine the customer’s needs, resolve and/or escape to a higher level as permitted.
Use your customer‑friendly personality as well as your ability to diffuse/resolve difficult situations while nurturing relationships.
Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention.
Meet sales goals, leasing ratios and maintain milestones in customer service and resident satisfaction, throughout the sales process.
Operations
Manage various tasks such as lease files, maintain updated necessary paperwork and computer systems.
Verify application information, gather, and follow up on all verification of income, as required for LIHTC and/or HUD programs. Forward to property manager for final approval.
Use Yardi accounting software manage the leasing process.
Marketing
Complete marketing/advertising tasks including updating social media sites.
Maintain knowledge about local market conditions; shop local competition.
What you’ll need day one
Minimum of one year experience in a customer service, sales, or retail position required.
Knowledge of Low Income Housing Tax Credit (LIHTC) preferred.
Strong math skills required.
Strong typing and computer skills with intermediate knowledge of Microsoft Outlook, Word and Excel required.
Professional verbal and written communication skills required.
Experience or knowledge in leasing or real estate a plus.
Ability to close a sale is highly preferred.
Knowledge of tax credit, fair housing, and trade practices a plus.
Experience using Yardi or other related property management accounting software a plus.
High school diploma or equivalent required.
Valid driver's license may be required.
Ability to work a flexible schedule to include weekends, evenings, and some holidays.
Estimated Rate of Pay $19.08 - $21.43 per hour. This position is non‑exempt; the range above reflects hourly rates. The pay range displayed for this position is determined by skills and experience required, location and job complexity. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full‑time associates the following, upon meeting eligibility requirements:
Benefits
Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
Matched 401(k)
Medical, dental & vision insurance
Flexible spending account
Life insurance
Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.
#J-18808-Ljbffr
Community Leasing Associate - Affordable
role at
Fairfield Residential
About this Associate At Fairfield, we build communities. Our Leasing Associates are mega‑talented and passionate salespeople who embody our core values. From discovering the prospect’s needs through matching them with their perfect apartment, our Leasing Associates create better living for better lives. Our team is searching for a dynamic, top‑performing salesperson with positive energy, an entrepreneurial spirit, and superior sales and customer service experience. This person is an individual contributor who is driven to close the deal and stay level‑headed amid competing agendas. Mostly importantly, a Leasing Associate often serves as a prospective resident’s first impression of the Fairfield brand. They therefore take pride in their professionalism and speak passionately about our properties. Their successful communication is the reason why residents choose to join our communities. There is plenty of room for growth in this exciting role on the Fairfield Property Management Team. This position reports to the Community Manager and successful associates may be promoted to Assistant Community Manager.
What you can expect to do in this role Customer Service & Sales
Be the first point of contact with prospective residents, current residents, vendors and Fairfield associates.
Drive the lease closing process by highlighting the quality of the community and the amenities available at the property to prospective residents.
Determine the customer’s needs, resolve and/or escape to a higher level as permitted.
Use your customer‑friendly personality as well as your ability to diffuse/resolve difficult situations while nurturing relationships.
Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention.
Meet sales goals, leasing ratios and maintain milestones in customer service and resident satisfaction, throughout the sales process.
Operations
Manage various tasks such as lease files, maintain updated necessary paperwork and computer systems.
Verify application information, gather, and follow up on all verification of income, as required for LIHTC and/or HUD programs. Forward to property manager for final approval.
Use Yardi accounting software manage the leasing process.
Marketing
Complete marketing/advertising tasks including updating social media sites.
Maintain knowledge about local market conditions; shop local competition.
What you’ll need day one
Minimum of one year experience in a customer service, sales, or retail position required.
Knowledge of Low Income Housing Tax Credit (LIHTC) preferred.
Strong math skills required.
Strong typing and computer skills with intermediate knowledge of Microsoft Outlook, Word and Excel required.
Professional verbal and written communication skills required.
Experience or knowledge in leasing or real estate a plus.
Ability to close a sale is highly preferred.
Knowledge of tax credit, fair housing, and trade practices a plus.
Experience using Yardi or other related property management accounting software a plus.
High school diploma or equivalent required.
Valid driver's license may be required.
Ability to work a flexible schedule to include weekends, evenings, and some holidays.
Estimated Rate of Pay $19.08 - $21.43 per hour. This position is non‑exempt; the range above reflects hourly rates. The pay range displayed for this position is determined by skills and experience required, location and job complexity. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full‑time associates the following, upon meeting eligibility requirements:
Benefits
Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
Matched 401(k)
Medical, dental & vision insurance
Flexible spending account
Life insurance
Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.
#J-18808-Ljbffr