TEKsystems
Position Overview
Are you a skilled mechanic ready to transition from the shop floor to a professional office environment? We're seeking
Mechanical Claims Analysts
to join a growing customer contact team. This role allows you to leverage your automotive expertise to assess and process mechanical claims, all while enjoying a more comfortable and stable work setting. You will be on site for training for two week then this will be a full time work from home position. Key Responsibilities
Evaluate, investigate, and process mechanical claims using your in-depth knowledge of vehicle systems Communicate with vehicle contract holders, repair facilities, and other parties via phone and email Provide clear and empathetic guidance to customers regarding claim decisions and next steps Maintain accurate electronic records using proprietary systems Collaborate with peers and leadership to uphold high standards of service and integrity Types of Calls You\'ll Handle
Dealerships requesting claim approval for vehicle repairs Car owners seeking clarification on approved or denied claims Car owners needing guidance on how to initiate a claim or repair process Required Skills & Experience
At least 2 years of hands-on experience in automotive repair or equivalent technical work Strong knowledge of engine, transmission, and electrical systems Excellent customer service and communication skills ASE Certification is a plus Bilingual candidates are encouraged to apply (additional $2/hour) Training
2 weeks fully on site at a location JM&A will provide in the Phoenix area. After training - fully work from home environment Schedule
M-F - 8:00am - 5:00pm or 9:00am - 6:00pm local time Saturday - 8:00am - 3:00pm (typically once a month) Float day during the week if Saturday is worked; otherwise 38-39 hours for the week Saturday may be taken as overtime (this is preferred by JMA due to high volumes) Pay and Benefits
Pay range: $25.00 - $35.00/hr Eligibility requirements apply to some benefits and may depend on job classification and length of employment Benefits may include: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) with pre-tax and Roth options; Life Insurance; Short and long-term disability; Health Spending Account; Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
Hybrid position in Earth City, MO. Application Deadline
This position is anticipated to close on Oct 23, 2025. About TEKsystems
We\'re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Are you a skilled mechanic ready to transition from the shop floor to a professional office environment? We're seeking
Mechanical Claims Analysts
to join a growing customer contact team. This role allows you to leverage your automotive expertise to assess and process mechanical claims, all while enjoying a more comfortable and stable work setting. You will be on site for training for two week then this will be a full time work from home position. Key Responsibilities
Evaluate, investigate, and process mechanical claims using your in-depth knowledge of vehicle systems Communicate with vehicle contract holders, repair facilities, and other parties via phone and email Provide clear and empathetic guidance to customers regarding claim decisions and next steps Maintain accurate electronic records using proprietary systems Collaborate with peers and leadership to uphold high standards of service and integrity Types of Calls You\'ll Handle
Dealerships requesting claim approval for vehicle repairs Car owners seeking clarification on approved or denied claims Car owners needing guidance on how to initiate a claim or repair process Required Skills & Experience
At least 2 years of hands-on experience in automotive repair or equivalent technical work Strong knowledge of engine, transmission, and electrical systems Excellent customer service and communication skills ASE Certification is a plus Bilingual candidates are encouraged to apply (additional $2/hour) Training
2 weeks fully on site at a location JM&A will provide in the Phoenix area. After training - fully work from home environment Schedule
M-F - 8:00am - 5:00pm or 9:00am - 6:00pm local time Saturday - 8:00am - 3:00pm (typically once a month) Float day during the week if Saturday is worked; otherwise 38-39 hours for the week Saturday may be taken as overtime (this is preferred by JMA due to high volumes) Pay and Benefits
Pay range: $25.00 - $35.00/hr Eligibility requirements apply to some benefits and may depend on job classification and length of employment Benefits may include: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) with pre-tax and Roth options; Life Insurance; Short and long-term disability; Health Spending Account; Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
Hybrid position in Earth City, MO. Application Deadline
This position is anticipated to close on Oct 23, 2025. About TEKsystems
We\'re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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