Bolton Valley
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Patrol Director Department:
Mountain Operations
Reports To:
Director of Mountain Ops.
Position Status:
Full Time Year Round
FLSA Status:
Non-Exempt
Date:
October 2025
Pay Range:
$21-$30/hour
Job Summary The Patrol Director oversees the ski and bike patrollers, who provide emergency services to skiing and riding guests including medical care, search and rescue, lift evacuation, and identification and marking of hazardous ski conditions and biking conditions.
Essential Functions
Effectively handles all on-mountain emergencies
Provides emergency medical care when needed
Performs daily trail checks, to identify and address potential hazards
Interacts with guests and other staff members while wearing visible patrol uniform
Carries first aid equipment at all times while on duty
Follows appropriate radio use guidelines
Participates in continuing education to maintain and build skills in various aspects
Maintains and documents records of all pertinent information regarding incidents, and conducts incident investigations as directed.
Models and promotes snow sport and bike sport safety
Performs search and rescue operations
Supervises approximately 60-70 volunteer patrollers, and 15 paid patrollers, including making appropriate hiring, firing and disciplinary decisions
Takes charge during on-mountain emergencies such as, but not limited to, back country rescue or lift evacuation
Identifies and addresses potential physical hazards/risks to the organization
Coordinates safety training, and keeps appropriate training records
Conducts snowmobile and UTV training
Conducts accident investigations
Conduct Ski and Bike Season Refreshers
NOTE:
All Bolton Valley employees are required to perform alternate functions from time to time, both within and outside of their assigned department, particularly during peak periods such as holiday weekends.
Customer Service Expectations Patroller has frequent customer contact while providing services to the customer and representing the resort in uniform. Must be helpful, friendly, courteous and professional in accordance with Bolton’s commitment to providing superior customer service.
Qualifications
High School degree, plus 3-5 years prior patrolling experience
CPR for the Professional Rescuer, NSP Outdoor Emergency Care Technician Certification required
Advanced skiing/riding and biking ability required to reach and rescue injured skiers or bikers on all terrain.
Required Knowledge and Skills
Training and/or experience in emergency patient care, mass casualty situations, lift evacuation, ski and toboggan handling, Snowmobile and UTV driving
Solid supervisory, training, and record keeping skills
Physical and Mental Demands Position involves skiing/snowboarding, biking and hauling equipment such as toboggans and backboards on all terrain. Must be able to lift 50 lbs., bend and twist to load a toboggan or backboard and maneuver a loaded toboggan while skiing. Able to stay professional and calm in all emergency situations.
Work Environment This position involves working outside in all weather conditions, including extreme cold, snow, heat, wind and rain, on varied terrain surfaces, and requires being on your feet for extended periods of time. Desk work is performed inside in a climate controlled environment.
Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. This is not an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Equal Employment Opportunity Bolton Valley is committed to making our work environment more diverse, equitable, and inclusive by never discriminating against race, religion, color of skin, gender, gender identity, sexuality, disabilities, age, national origin, and veteran status when hiring candidates and within our place of work. We believe that a range of lived experiences, voices, and perspectives directly contribute to the success of our team.
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Patrol Director Department:
Mountain Operations
Reports To:
Director of Mountain Ops.
Position Status:
Full Time Year Round
FLSA Status:
Non-Exempt
Date:
October 2025
Pay Range:
$21-$30/hour
Job Summary The Patrol Director oversees the ski and bike patrollers, who provide emergency services to skiing and riding guests including medical care, search and rescue, lift evacuation, and identification and marking of hazardous ski conditions and biking conditions.
Essential Functions
Effectively handles all on-mountain emergencies
Provides emergency medical care when needed
Performs daily trail checks, to identify and address potential hazards
Interacts with guests and other staff members while wearing visible patrol uniform
Carries first aid equipment at all times while on duty
Follows appropriate radio use guidelines
Participates in continuing education to maintain and build skills in various aspects
Maintains and documents records of all pertinent information regarding incidents, and conducts incident investigations as directed.
Models and promotes snow sport and bike sport safety
Performs search and rescue operations
Supervises approximately 60-70 volunteer patrollers, and 15 paid patrollers, including making appropriate hiring, firing and disciplinary decisions
Takes charge during on-mountain emergencies such as, but not limited to, back country rescue or lift evacuation
Identifies and addresses potential physical hazards/risks to the organization
Coordinates safety training, and keeps appropriate training records
Conducts snowmobile and UTV training
Conducts accident investigations
Conduct Ski and Bike Season Refreshers
NOTE:
All Bolton Valley employees are required to perform alternate functions from time to time, both within and outside of their assigned department, particularly during peak periods such as holiday weekends.
Customer Service Expectations Patroller has frequent customer contact while providing services to the customer and representing the resort in uniform. Must be helpful, friendly, courteous and professional in accordance with Bolton’s commitment to providing superior customer service.
Qualifications
High School degree, plus 3-5 years prior patrolling experience
CPR for the Professional Rescuer, NSP Outdoor Emergency Care Technician Certification required
Advanced skiing/riding and biking ability required to reach and rescue injured skiers or bikers on all terrain.
Required Knowledge and Skills
Training and/or experience in emergency patient care, mass casualty situations, lift evacuation, ski and toboggan handling, Snowmobile and UTV driving
Solid supervisory, training, and record keeping skills
Physical and Mental Demands Position involves skiing/snowboarding, biking and hauling equipment such as toboggans and backboards on all terrain. Must be able to lift 50 lbs., bend and twist to load a toboggan or backboard and maneuver a loaded toboggan while skiing. Able to stay professional and calm in all emergency situations.
Work Environment This position involves working outside in all weather conditions, including extreme cold, snow, heat, wind and rain, on varied terrain surfaces, and requires being on your feet for extended periods of time. Desk work is performed inside in a climate controlled environment.
Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. This is not an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Equal Employment Opportunity Bolton Valley is committed to making our work environment more diverse, equitable, and inclusive by never discriminating against race, religion, color of skin, gender, gender identity, sexuality, disabilities, age, national origin, and veteran status when hiring candidates and within our place of work. We believe that a range of lived experiences, voices, and perspectives directly contribute to the success of our team.
#J-18808-Ljbffr