Experience Senior Living
Resident Experience Ambassador (PRN)
Experience Senior Living, Anderson, Indiana, United States, 46016
The Experience Senior Living Team is comprised of dynamic professionals fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families, and team members.
We are looking for a Resident Experience Ambassador to join our amazing team! The ideal candidate must have previous experience working in Memory Care.
Responsibilities
Will help facilitate socials, games, crafts, cooking, movies, outings, outdoor time, and many other activities as per the monthly/daily schedule
Work with the Resident Experience team to bring new and exciting ideas, and to encourage others to offer new suggestions, to add to the monthly planned program(s)
Assist in creating and adjusting the Resident Experience plan for each resident
Ensures that each resident has been given a copy of the monthly activity calendar
Invites, engages, and encourages participation from all residents to the extent they are comfortable participating
Assists in bringing residents to and from all activities
Uses Lifeloop to document all attendance both at planned activities and 1:1 interactions
Identify and report to the Resident Experience Director and personal, emotional, cognitive, and environmental concerns that prevent or limit a resident's ability to participate in any activity
Able to maintain a customer focus, treating others with respect and integrity
May drive the company van or vehicle for various reasons as required by the community
May perform other duties as assigned
Requirements
Previous experience in organizing activities or event planning preferred
One (1) to two (2) years of working with seniors preferred
Demonstrates an ability to use independent judgement and discretion to make decisions on what is in the best interest of the resident
Ability to communicate verbally, in writing, and through pictures when necessary
Able to operate standard office equipment
Ability to utilize technology effectively and efficiently, including use of computers, iPad/tablet, Word programming, internet access, email, social media, and Resident Experience software platforms
The position requires driving responsibilities; must possess a valid driver's license with an acceptable driving record per company's Motor Vehicle Policy
Able to think creatively and independently to meet worthwhile objectives
Able to be innovative to create and generate solutions and programs
Able to act in solving problems, while exhibiting judgment and a realistic understanding of the issues. Able to use reason, even when dealing with emotional topics
Identifies, obtains, and effectively allocates the resources required to achieve applicable goals
Able to relate to routine operations in a manner that is consistent with existing solutions to problems.
Able to work with people in such a manner to support the company's culture, work in a team setting to accomplish goals and get results
Expected to represent the Resident Experience department by being punctual, neat, clean, and professional in appearance
Ability to work varied schedules to include weekends, evenings, and holidays
Benefits We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.
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We are looking for a Resident Experience Ambassador to join our amazing team! The ideal candidate must have previous experience working in Memory Care.
Responsibilities
Will help facilitate socials, games, crafts, cooking, movies, outings, outdoor time, and many other activities as per the monthly/daily schedule
Work with the Resident Experience team to bring new and exciting ideas, and to encourage others to offer new suggestions, to add to the monthly planned program(s)
Assist in creating and adjusting the Resident Experience plan for each resident
Ensures that each resident has been given a copy of the monthly activity calendar
Invites, engages, and encourages participation from all residents to the extent they are comfortable participating
Assists in bringing residents to and from all activities
Uses Lifeloop to document all attendance both at planned activities and 1:1 interactions
Identify and report to the Resident Experience Director and personal, emotional, cognitive, and environmental concerns that prevent or limit a resident's ability to participate in any activity
Able to maintain a customer focus, treating others with respect and integrity
May drive the company van or vehicle for various reasons as required by the community
May perform other duties as assigned
Requirements
Previous experience in organizing activities or event planning preferred
One (1) to two (2) years of working with seniors preferred
Demonstrates an ability to use independent judgement and discretion to make decisions on what is in the best interest of the resident
Ability to communicate verbally, in writing, and through pictures when necessary
Able to operate standard office equipment
Ability to utilize technology effectively and efficiently, including use of computers, iPad/tablet, Word programming, internet access, email, social media, and Resident Experience software platforms
The position requires driving responsibilities; must possess a valid driver's license with an acceptable driving record per company's Motor Vehicle Policy
Able to think creatively and independently to meet worthwhile objectives
Able to be innovative to create and generate solutions and programs
Able to act in solving problems, while exhibiting judgment and a realistic understanding of the issues. Able to use reason, even when dealing with emotional topics
Identifies, obtains, and effectively allocates the resources required to achieve applicable goals
Able to relate to routine operations in a manner that is consistent with existing solutions to problems.
Able to work with people in such a manner to support the company's culture, work in a team setting to accomplish goals and get results
Expected to represent the Resident Experience department by being punctual, neat, clean, and professional in appearance
Ability to work varied schedules to include weekends, evenings, and holidays
Benefits We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.
#J-18808-Ljbffr