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Hyatt Centric

Housekeeping Lead

Hyatt Centric, Austin, Texas, us, 78716

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Organization Hyatt Centric Austin – Downtown/Congress Street

Summary The Housekeeping Lead is responsible for elevated duties in our Housekeeping department. This role will be key in supporting the inspection of guest rooms for arrival, training new housekeeping colleagues, and coaching current colleagues on performance & standards. Additional duties may include but are not limited to the cleaning of public areas & guest rooms, removal of linen/terry from departed rooms, maintaining the laundry chute, stocking linen closets, and performing trash removal. This role requires a minimum of 1-year hotel experience and excellent communication skills. The ideal candidate is agile and will enjoy diversity in their workday – jumping in to support the guest experience wherever needed.

Responsibilities

Inspect guest rooms upon arrival to ensure cleanliness and proper amenities.

Train new housekeeping colleagues on procedures, standards, and company policies.

Coach current colleagues on performance, delivering feedback and support.

Clean public areas and guest rooms as part of daily housekeeping duties.

Remove linen/terry from departed rooms and manage laundry logistics.

Maintain the laundry chute and ensure linen closets are stocked.

Perform trash removal and maintain cleanliness of hotel surroundings.

Qualifications

A true desire to satisfy the needs of others in a fast‑paced environment.

Excellent Communication Skills.

Basic Computer Skills.

Opera/Colleague Advantage experience preferred.

Minimum of 1 year hotel experience required.

Ability to stand for long periods of time.

Must be able to work a flexible schedule, including weekends and holidays.

Ability to lift, push, and pull moderate weight – up to 75 lbs.

Benefits

Free Parking or Commuter Stipend

Free Hyatt Hotel Stays

Deep discounts on stays for you and your family

Paid time off

Career growth and advancement opportunities

$1,000 educational reimbursement per year

Adoption Assistance

Fitness Center access

Thousands of additional discounts through partners such as Blue Apron, Hertz Rental Car, AT&T and many more!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Referrals increase your chances of interviewing at Hyatt Centric by 2x.

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