Snap-on
Overview
Subordinate Positions:
None
Location:
Libertyville, IL
Salary Range:
$40,000 - $45,000.
Actual compensation may vary based on experience, location, and other factors.
Snap-on Credit , a world class provider of innovative tool and equipment financing solutions is seeking qualified customer service candidates.
Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services are sold through the company’s franchisee, company-direct, distributor and internet channels. From our headquarters in Libertyville, IL Snap-on Credit provides financing to technicians, students of automotive technical institutions, and shop owners for the purchase of Snap-on hand tools, power tools, tool storage, and diagnostic products through our Extended Credit program.
Summary:
Primary responsibility is to provide customer service and support to field sales personnel.
Responsibilities Major Responsibilities:
Receive and resolve complex transactional information from field sales personnel
Review, process and troubleshoot customer credit applications and contracts
Support field sales personnel in a professional and efficient manner enabling seamless financing transaction
Exercise due diligence with proper documentation and audits on customer applications and purchased contracts
Qualifications Requirements:
Excellent organizational skills and the ability to prioritize workload with multiple tasks
Effective communication skills, both verbal and written
Ability to build effective relationships and be a team player
Meet or exceed targeted call quality assurance and other performance requirements
Related finance industry experience preferred
College coursework completed or in progress preferred
Key Characteristics:
Positive and professional demeanor
Analytical / Problem solver
Detail oriented
Self-motivated
Flexible
Hours : 40 hours a week with rotating schedules covering the following hours:
Monday:
9:30am-6:00pm or 10:30am-7:00pm
Tuesday:
9:30am-6:00pm, 10:30am-7:00pm or 12:30pm-9:00pm
Wednesday:
9:30am-6:00pm, 10:30am-7:00pm or 12:30pm-9:00pm
Thursday:
9:30am-6:00pm, 10:30am-7:00pm or 12:30pm-9:00pm
Friday:
9:30am-6:00pm or 10:30am-7:00pm
Saturday:
9:00am-1:00pm (roughly two per quarter–when worked, option of overtime or half day off)
Training for the first few months may begin as early as 8:00am. Office environment, business casual dress code, occasional overtime may be required.
Working with Snap-on has benefits!
Company-paid benefits include:
Medical, basic dental, basic life, basic accidental death, and dismemberment coverage
Short term and long-term disability
Employee Assistance Program
Business travel accident insurance
Other health education programs including smoking cessation, annual wellness screening and seasonal flu shot
Market competitive compensation with rewards for high performance and special skills
Bonus, incentives, awards, or sales commissions depending on position and level
Base pay progression through lateral & promotional development on both managerial and technical career paths
Paid time off, vacation, and paid holidays
Tuition Assistance Plan
Employee Stock Purchase Plan – annual optional enrollment period
Retirement programs including 401(k) Plan with matching employer contributions
Will be required to pass drug/background screens following offer.
Travel:
No travel expected
Working Environment:
Normal office environment
Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran
For additional information please reference our careers website at Careers | Snap-on Incorporated
None
Location:
Libertyville, IL
Salary Range:
$40,000 - $45,000.
Actual compensation may vary based on experience, location, and other factors.
Snap-on Credit , a world class provider of innovative tool and equipment financing solutions is seeking qualified customer service candidates.
Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services are sold through the company’s franchisee, company-direct, distributor and internet channels. From our headquarters in Libertyville, IL Snap-on Credit provides financing to technicians, students of automotive technical institutions, and shop owners for the purchase of Snap-on hand tools, power tools, tool storage, and diagnostic products through our Extended Credit program.
Summary:
Primary responsibility is to provide customer service and support to field sales personnel.
Responsibilities Major Responsibilities:
Receive and resolve complex transactional information from field sales personnel
Review, process and troubleshoot customer credit applications and contracts
Support field sales personnel in a professional and efficient manner enabling seamless financing transaction
Exercise due diligence with proper documentation and audits on customer applications and purchased contracts
Qualifications Requirements:
Excellent organizational skills and the ability to prioritize workload with multiple tasks
Effective communication skills, both verbal and written
Ability to build effective relationships and be a team player
Meet or exceed targeted call quality assurance and other performance requirements
Related finance industry experience preferred
College coursework completed or in progress preferred
Key Characteristics:
Positive and professional demeanor
Analytical / Problem solver
Detail oriented
Self-motivated
Flexible
Hours : 40 hours a week with rotating schedules covering the following hours:
Monday:
9:30am-6:00pm or 10:30am-7:00pm
Tuesday:
9:30am-6:00pm, 10:30am-7:00pm or 12:30pm-9:00pm
Wednesday:
9:30am-6:00pm, 10:30am-7:00pm or 12:30pm-9:00pm
Thursday:
9:30am-6:00pm, 10:30am-7:00pm or 12:30pm-9:00pm
Friday:
9:30am-6:00pm or 10:30am-7:00pm
Saturday:
9:00am-1:00pm (roughly two per quarter–when worked, option of overtime or half day off)
Training for the first few months may begin as early as 8:00am. Office environment, business casual dress code, occasional overtime may be required.
Working with Snap-on has benefits!
Company-paid benefits include:
Medical, basic dental, basic life, basic accidental death, and dismemberment coverage
Short term and long-term disability
Employee Assistance Program
Business travel accident insurance
Other health education programs including smoking cessation, annual wellness screening and seasonal flu shot
Market competitive compensation with rewards for high performance and special skills
Bonus, incentives, awards, or sales commissions depending on position and level
Base pay progression through lateral & promotional development on both managerial and technical career paths
Paid time off, vacation, and paid holidays
Tuition Assistance Plan
Employee Stock Purchase Plan – annual optional enrollment period
Retirement programs including 401(k) Plan with matching employer contributions
Will be required to pass drug/background screens following offer.
Travel:
No travel expected
Working Environment:
Normal office environment
Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran
For additional information please reference our careers website at Careers | Snap-on Incorporated