Kipsu is hiring: Cybersecurity & Information Technology Analyst in Minneapolis

Cybersecurity & Information Technology Analyst Join to apply for the Cybersecurity & Information Technology Analyst role at Kipsu This range is provided by Kipsu. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more. Base pay range $80,000.00/hr – $95,000.00/hr About Kipsu: Kipsu is a growth‑stage Minneapolis‑based technology company that has grown to over 120 employees. At Kipsu, we help service professionals Meet the Moment by partnering with some of the largest hospitality and healthcare brands in the world. Our technology enables organizations around the globe to better serve their customers through streamlined messaging, data‑driven performance metrics, sentiment analysis and workflow management. As a leading Twin Cities tech company, Kipsu has cultivated a reputation for strong culture and is consistently recognized by the Star Tribune as a Top Workplace. Opportunity The Cybersecurity & IT Analyst plays a key role in safeguarding Kipsu’s digital infrastructure and supporting secure, efficient technology operations. This position is responsible for monitoring and responding to security threats, managing identity and access controls, maintaining compliance with industry standards, and implementing best practices for data protection across cloud and on‑premise environments. In addition, the analyst provides day‑to‑day IT support, manages endpoint devices, and ensures the reliability of core systems and networks that enable Kipsu’s frontline customer experience platform to operate seamlessly. The role combines proactive security oversight with hands‑on technical support, helping to maintain a resilient and trusted technology ecosystem for employees and customers alike. What You’ll Do Manage Support and maintain organizational desktop computer systems, hardware, network, and user access Provide end‑user support; track, document and create SOPs for troubleshooting Manage regular penetration testing and vulnerability scanning processes, coordinate related remediation efforts Facilitate quarterly security reviews and communicate findings to management Contribute to software test script reviews for data leakage Ensure that project/department information security milestones/goals are met and adhere to approved budgets Recommend, implement, configure and integrate new technologies and systems to enhance efficiency and security Conduct periodic policy/process assessment and update or create new processes Design and facilitate internal training and exercises (tabletop exercises) to help strengthen a strong security environment and culture Coordinate responses to information security incidents Complete security questionnaires for current and prospective clients Design and maintain a data disclosure database based on client agreements Strategy Align company policies to SOC 2, ISO 27000 series, and HIPAA security frameworks Identify information security risks to the business and recommend strategies to address those risks Champion privacy and security initiatives Benchmark security program against organizations of similar size and industry Compliance and Risk Management Coordinate regular internal and third‑party compliance audits Participate in commercial insurance renewals related to cybersecurity Manage inventory of IT assets, technology partner agreements and customer data processing addendum requirements What We’re Looking For A Bachelor’s degree in information technology, information systems, cybersecurity or a related field of equivalent experience (3‑5 years) A strong enthusiasm for staying up to date with all things cybersecurity and maintaining an awareness of new advances, threats, and other trends in the space A boldness in not being afraid to get their hands dirty and collaborate heavily with our software engineers on technical topics related to security Experience and knowledge related to the configuration and maintenance of security monitoring and reporting platforms Experience in writing Standard Operating Procedures (SOPs) Experience with SSO (Okta) Experience with MDMs (Jamf Pro) Experience with Atlassian Products (JSM, Confluence, Jira) Excellent written and verbal communication skills Computer savvy – know your way our Google Workspace Strong attention to detail in daily work and other projects Phenomenal organizational abilities Demonstrated experience working independently as well as in a team environment A bias for action to jump on whatever needs to get done and a consistent track record in hitting deadlines Additional experience, training, or certification related to information technology security policy or compliance are strongly preferred A critical thinker that can solve for issues that best align with the organization’s vision with the available tools provided What Makes Kipsu Different We’re a solid, stable company, and we enthusiastically embrace our founding startup spirit – everyone pitching in and working to the same goals. Our culture – We have a team of highly motivated colleagues who are all in it together. We all succeed as one, and we all learn from our mistakes holding our interdependence in high regard. Our unique philosophy – we bootstrapped this company ourselves and are in it for the long‑term. There is a distinct sense of purpose and ownership at Kipsu as we do things on our own terms. Remarkable growth – with nearly a decade of advancement, we continue to accelerate. It’s an exciting time to be here. Why You’ll Love It Here Unity – Everyone here is committed to the same mission. Our core values are not platitudes but our pact. We believe in the best in each other while always reaching to be better. Transparency – Our leadership gets into the details. We all gather for weekly space to discover how each team is doing so that we have a full understanding of the business and think like a CEO. Trust – Our team members are given the trust and license to excel at their jobs, and are supported along the way to continuously grow. Mentorship – We all have more to learn and something to teach. The lessons are beyond technical. We celebrate our busy hive of shared growth. Respect – Our success and future as an industry leader depend on actionable commitment to cultivating a diverse and equitable team. Everyone here has a voice that is heard and respected. We seek open and honest conversation on our journey to be active stewards of our shared communities. Purpose – Everyone here is closely connected to the result of their work. Every day our team gets to see the impact of what they do enhancing the value of our customers’ work in their own professions. Our goals are explicitly tethered to our mission of building relationships. Benefits – We are proud to offer a competitive suite of benefits including: health insurance, dental insurance, vision insurance, 401K with a company match, unlimited / responsible vacation time, life insurance, flex spending account, and commuter benefits. At Kipsu, we believe that our values, success, and future as a leader in our industry require a vibrant and diverse workforce. We are intentional and active in recruiting talent of all identities and building an environment that is inclusive of all backgrounds. We need your contribution to our team. Please consider rolling up your sleeves and joining us on our journey. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Information Technology Industry Software Development Get notified about new Information Technology Analyst jobs in Minneapolis, MN. #J-18808-Ljbffr