PayPal
Overview
PayPal has been revolutionizing commerce globally for more than 25 years. PayPal empowers consumers and businesses in approximately 200 markets by providing innovative experiences to move money, sell, and shop securely and simply. We operate a global, two-sided network that connects hundreds of millions of merchants and consumers, offering proprietary payment solutions that enable the completion of payments on our platform on behalf of our customers. We offer customers the flexibility to use their accounts to purchase and receive payments for goods and services, transfer and withdraw funds, and engage in cross-border trade with reduced friction. Our PayPal, Venmo, and Xoom products also facilitate transfers between friends and family. We provide end-to-end payments solutions including authorization, settlement, and access to funds and payouts, while helping merchants manage risk and customer interactions. Our beliefs guide daily business, anchored by our core values of Inclusion, Innovation, Collaboration, and Wellness. We strive to work as one global team focused on customers and communities. Job Description Summary
We are seeking a Senior Lead Product Manager to join our agentic commerce team to lead the development and growth of PayPal’s agent commerce initiatives. The role owns the build for and AI agent or agents to support businesses that use our commerce services. As a Senior Lead Product Manager, you will establish a vision, drive the business case, define end-to-end use cases, refine the roadmap, and drive execution with urgency. Job Description
Essential Responsibilities
Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product. Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability. Assesses the customer experience and customer needs in product requirements and decision making. Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis. Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making. Oversees product profitability measures, including budget. Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed. Partners with content strategists, data scientists, product designers and user experience researchers. Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard. Minimum Qualifications
Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience. Previous management experience Additional Responsibilities And Preferred Qualifications
A passion for commerce and AI Experience launching zero-to-one product development for business customers of all sizes Experience working with or optimizing ecommerce businesses Experience building AI-powered agents A bias towards prototyping, testing and action PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com. The U.S. national annual pay range for this role is $169,500 to $291,500. PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Benefits and Inclusion
Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. We offer benefits to help you thrive in every stage of life, including support for financial, physical, and mental health. We have a flexible work environment and provide benefits such as employee stock options and health insurance. For more information, visit https://www.paypalbenefits.com. Who We Are
To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx. Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, pregnancy, sexual orientation, gender identity and/or expression, or any other characteristic protected by law. Reasonable accommodations are provided for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Belonging at PayPal: We strive to create an environment where everyone can do their best work with a sense of purpose and belonging. We are proud of a diverse workforce reflective of the communities we serve and continue to take tangible actions to foster inclusivity. REQ ID R0129635
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PayPal has been revolutionizing commerce globally for more than 25 years. PayPal empowers consumers and businesses in approximately 200 markets by providing innovative experiences to move money, sell, and shop securely and simply. We operate a global, two-sided network that connects hundreds of millions of merchants and consumers, offering proprietary payment solutions that enable the completion of payments on our platform on behalf of our customers. We offer customers the flexibility to use their accounts to purchase and receive payments for goods and services, transfer and withdraw funds, and engage in cross-border trade with reduced friction. Our PayPal, Venmo, and Xoom products also facilitate transfers between friends and family. We provide end-to-end payments solutions including authorization, settlement, and access to funds and payouts, while helping merchants manage risk and customer interactions. Our beliefs guide daily business, anchored by our core values of Inclusion, Innovation, Collaboration, and Wellness. We strive to work as one global team focused on customers and communities. Job Description Summary
We are seeking a Senior Lead Product Manager to join our agentic commerce team to lead the development and growth of PayPal’s agent commerce initiatives. The role owns the build for and AI agent or agents to support businesses that use our commerce services. As a Senior Lead Product Manager, you will establish a vision, drive the business case, define end-to-end use cases, refine the roadmap, and drive execution with urgency. Job Description
Essential Responsibilities
Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product. Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability. Assesses the customer experience and customer needs in product requirements and decision making. Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis. Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making. Oversees product profitability measures, including budget. Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed. Partners with content strategists, data scientists, product designers and user experience researchers. Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard. Minimum Qualifications
Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience. Previous management experience Additional Responsibilities And Preferred Qualifications
A passion for commerce and AI Experience launching zero-to-one product development for business customers of all sizes Experience working with or optimizing ecommerce businesses Experience building AI-powered agents A bias towards prototyping, testing and action PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com. The U.S. national annual pay range for this role is $169,500 to $291,500. PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Benefits and Inclusion
Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. We offer benefits to help you thrive in every stage of life, including support for financial, physical, and mental health. We have a flexible work environment and provide benefits such as employee stock options and health insurance. For more information, visit https://www.paypalbenefits.com. Who We Are
To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx. Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, pregnancy, sexual orientation, gender identity and/or expression, or any other characteristic protected by law. Reasonable accommodations are provided for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Belonging at PayPal: We strive to create an environment where everyone can do their best work with a sense of purpose and belonging. We are proud of a diverse workforce reflective of the communities we serve and continue to take tangible actions to foster inclusivity. REQ ID R0129635
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