Sierra Donor Services
Sierra Donor Services (SDS) is seeking an External Affairs Director to join our team. This position will increase the organization’s reach and community standing through community engagement and organ/tissue donation registration awareness initiatives. The incumbent will represent the organization at community events while pursuing community and corporate partnerships. Travel will be required.
Company Overview and Mission
Sierra Donor Services is a designated organ procurement organization (OPO) within California – and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in reducing the transplant waiting list. Our approach supports nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by how we serve donor families and recipients. By mobilizing the power of people and the potential of technology, we extend the reach of each donor’s gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we ensure all communities feel welcome and safe with us as a model for fairness, belonging, and forward thinking. Key responsibilities
Establishes and maintains relationships with groups and organizations in the community to raise awareness of organ and tissue donation and other business development opportunities. Expands donation awareness in collaboration with the communications strategy, including advertising, public relations, digital and social media efforts, and managing strategic partnerships. Represents the organization in community development activities and initiatives for the OPO’s designated service area. Partners with community groups such as major hospitals/transplant centers, faith-based organizations, etc., to promote donation. Directs and oversees community relations programs that describe and promote donation to save and enhance lives. Legislatively represents and protects organization interests by working with local, state, and federal government entities. Develops key relationships with government and legislative leaders and maintains excellent working relationships with them. Monitors legislative and regulatory activities. Collaborates with the Executive Director and Corporate Executive Director on proposed legislative actions to determine potential impact on donation. Collaborates with senior leadership and the OPO community regarding the company’s position on local, state, and federal regulations and works with the Communications Director to convey internally and externally. Collaborates with the Communications Team on strategic goals and the organization’s vision, including public relations, legislative affairs, website, social media, and marketing collateral. Contributes to web and social media content. Manages the Public Education Staff and oversees efficiency of donation-related events to increase the number of registered donors. Serves as contact for community service organizations, legislative staff, community government and business leaders, DMVs, and hospitals/transplant centers. Represents the organization at community and business events, including public speaking with poise and engagement. Supports senior leaders with talking points, background details, crisis communications, and stakeholder communications. Maintains current knowledge of the donation and transplantation industry, including national campaigns and strategies, and tracks developing trends to communicate timely and appropriately with DCIDS stakeholders and the general public. Performs other duties as assigned. The ideal candidate will have the following attributes
Ability to communicate internally and externally to diverse audiences with knowledge, tact, courtesy, and strong attention to detail. Write clearly, creatively, and persuasively to advance priorities across a variety of channels, tell stories ethically with an equity-focused lens, and copyedit effectively. Proficient with Salesforce or other client/customer management software. Ability to manage, organize, prioritize, and deliver day-to-day tasks and longer-term projects, individually and as part of a fast-paced team. Take direction, carry out assigned tasks, and develop new skills and systems where appropriate. Use technology-savvy skills to navigate word processing, email, internet searches, databases, presentation software, and social media platforms. Bachelor’s degree or equivalent work experience; Masters degree preferred. Eight (8) years in marketing and communications with experience managing projects and employees. Valid driver’s license with ability to pass MVR underwriting requirements. Experience working with the Latino community is strongly preferred. Fluency in Spanish and English is desired. Compensation and benefits
Up to 176 hours of PTO in the first year Up to 72 hours of sick time in the first year Two medical plans (PPO or HDHP), dental, and vision 403(b) plan with matching contribution Company-provided term life, AD&D, and long-term disability insurance Wellness program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts New employees must have their first dose of the COVID-19 vaccine by their start date or provide proof of vaccination. You will receive a confirmation email upon submission of your application. The next step is a video screening. Instructions will be in the confirmation email. You must complete the video screening within 48 hours of submission to be considered. DCIDS is an EOE/AA employer – M/F/Vet/Disability.
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Sierra Donor Services is a designated organ procurement organization (OPO) within California – and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in reducing the transplant waiting list. Our approach supports nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by how we serve donor families and recipients. By mobilizing the power of people and the potential of technology, we extend the reach of each donor’s gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we ensure all communities feel welcome and safe with us as a model for fairness, belonging, and forward thinking. Key responsibilities
Establishes and maintains relationships with groups and organizations in the community to raise awareness of organ and tissue donation and other business development opportunities. Expands donation awareness in collaboration with the communications strategy, including advertising, public relations, digital and social media efforts, and managing strategic partnerships. Represents the organization in community development activities and initiatives for the OPO’s designated service area. Partners with community groups such as major hospitals/transplant centers, faith-based organizations, etc., to promote donation. Directs and oversees community relations programs that describe and promote donation to save and enhance lives. Legislatively represents and protects organization interests by working with local, state, and federal government entities. Develops key relationships with government and legislative leaders and maintains excellent working relationships with them. Monitors legislative and regulatory activities. Collaborates with the Executive Director and Corporate Executive Director on proposed legislative actions to determine potential impact on donation. Collaborates with senior leadership and the OPO community regarding the company’s position on local, state, and federal regulations and works with the Communications Director to convey internally and externally. Collaborates with the Communications Team on strategic goals and the organization’s vision, including public relations, legislative affairs, website, social media, and marketing collateral. Contributes to web and social media content. Manages the Public Education Staff and oversees efficiency of donation-related events to increase the number of registered donors. Serves as contact for community service organizations, legislative staff, community government and business leaders, DMVs, and hospitals/transplant centers. Represents the organization at community and business events, including public speaking with poise and engagement. Supports senior leaders with talking points, background details, crisis communications, and stakeholder communications. Maintains current knowledge of the donation and transplantation industry, including national campaigns and strategies, and tracks developing trends to communicate timely and appropriately with DCIDS stakeholders and the general public. Performs other duties as assigned. The ideal candidate will have the following attributes
Ability to communicate internally and externally to diverse audiences with knowledge, tact, courtesy, and strong attention to detail. Write clearly, creatively, and persuasively to advance priorities across a variety of channels, tell stories ethically with an equity-focused lens, and copyedit effectively. Proficient with Salesforce or other client/customer management software. Ability to manage, organize, prioritize, and deliver day-to-day tasks and longer-term projects, individually and as part of a fast-paced team. Take direction, carry out assigned tasks, and develop new skills and systems where appropriate. Use technology-savvy skills to navigate word processing, email, internet searches, databases, presentation software, and social media platforms. Bachelor’s degree or equivalent work experience; Masters degree preferred. Eight (8) years in marketing and communications with experience managing projects and employees. Valid driver’s license with ability to pass MVR underwriting requirements. Experience working with the Latino community is strongly preferred. Fluency in Spanish and English is desired. Compensation and benefits
Up to 176 hours of PTO in the first year Up to 72 hours of sick time in the first year Two medical plans (PPO or HDHP), dental, and vision 403(b) plan with matching contribution Company-provided term life, AD&D, and long-term disability insurance Wellness program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts New employees must have their first dose of the COVID-19 vaccine by their start date or provide proof of vaccination. You will receive a confirmation email upon submission of your application. The next step is a video screening. Instructions will be in the confirmation email. You must complete the video screening within 48 hours of submission to be considered. DCIDS is an EOE/AA employer – M/F/Vet/Disability.
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