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Boston Medical Center (BMC)

Operations Director of Laboratory Medicine

Boston Medical Center (BMC), Boston, Massachusetts, us, 02298

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Operations Director of Laboratory Medicine

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Boston Medical Center (BMC) . Position Summary: With the Chair, Chiefs of Laboratory Medicine and Anatomic Pathology, and Medical Directors the Operations Director ensures access to and delivery of high quality pathology & laboratory services consistent with patient/physician demand, in a safe, efficient and cost effective manner. Under the general supervision of the Senior Vice President and in collaboration with the Chair and Clinical Chiefs of Pathology and Laboratory Medicine and relevant Medical Directors, the Operations Director provides leadership for continuous laboratory service and quality improvement, innovation and staff empowerment, accomplished through effective internal and external customer relations. Responsibilities

Discipline coverage and leadership across Surgical Pathology, Intra-operative Consultation, Cytology, Aspiration Service, Immunohistochemistry, Ultrastructural studies, Image Analysis and Morphometry, Molecular Pathology, Decedent Affairs Office (including Autopsy Services), Amyloid Pathology, Hemoglobin Diagnostic Reference Laboratory, Transfusion Medicine and Tissue Dispensary, Clinical Chemistry, Hematology, Microbiology, Point of Care Testing and support services including Phlebotomy, Central Receiving, Administration, Outreach Services, Quality and Compliance Oversight including all associated laboratory and office space (approximately 60,000 gross sq ft) and 3.5 million billable tests. Provide management and leadership support to multiple off-site areas. Manage approximately 190 FTEs in Laboratory Medicine and 30 FTEs in Anatomic Pathology; budget responsibility includes approximately $37 million operating budget and capital budget of ~$1-5 million. Guide Quality, Patient and Employee Safety programs, ensuring delivery of quality patient and ancillary services in accordance with applicable policies, procedures and professional standards. Oversee strategic IT collaboration to develop IT strategy, implement new technology and maintain current IT systems. Investigate and respond to complaints/compliments and take corrective action; address interpersonal or professional conflicts; work with unions as required by contracts; uphold hospital requirements and services. Foster professional development and education programs, mentoring, and communication across departments; maintain effective education programs for students and staff. Ensure compliance with Laboratory Safety practices and standards; supervise equipment maintenance and safety, ensuring CAP, Joint Commission, AABB, and DPH requirements are met. Support hospital infection control procedures and participate in Emergency Response infrastructure as assigned. Qualifications

Education: A minimum of a Bachelor’s Degree; Master’s Degree preferred. Certificates, Licenses, Registrations: Certification as a medical technologist (ASCP) or clinical laboratory scientist (NCA) is preferred. Experience: Seven years of management experience with at least five years in laboratory leadership. Knowledge and Skills: Excellent presentation and technical skills; strong analytical ability to problem-solve, develop solutions, and implement changes; demonstrated leadership capabilities. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps”; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

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