City and County of San Francisco
Bilingual (English-Vietnamese) Language Access Support Clerk – San Francisco Dep
City and County of San Francisco, San Francisco, California, United States, 94199
Overview
Bilingual (English-Vietnamese) Language Access Support Clerk – San Francisco Department of Elections (1404 Clerk) Join to apply for the Bilingual (English-Vietnamese) Language Access Support Clerk – San Francisco Department of Elections (1404 Clerk) role at City and County of San Francisco. Responsibilities
Translate election-related materials, including ballots, voter guides, notices, website content, and outreach materials, into Standard Modern Vietnamese. Review and proofread Vietnamese content to ensure accuracy, clarity, correctness, and cultural appropriateness. Assist all voters including Vietnamese-speaking voters in understanding their voting rights and the electoral process. Provide in-person, telephone, and written assistance to voters including Vietnamese-speaking voters and registrants. Drive to and conduct outreach to communities, including Vietnamese-speaking communities, to promote voter education and participation. Ensure compliance with accessibility standards for all voters including Vietnamese-speaking voters throughout the election cycle. Identify and establish relationships with new partner organizations and media serving San Francisco communities including vulnerable and hard-to-reach populations. Present outreach data and metrics clearly in written reports and visual presentations and analyze this data to evaluate effectiveness. Provide general clerical support and assist with other duties and elections tasks as assigned. Position Details and Requirements
Position Type:
Temporary Exempt (TEX) position; excluded by the Charter from the competitive civil service examination process. The appointment duration shall not exceed 24 months. Work Location and Schedule:
In-person role requiring work onsite at the Department of Elections office and in the field during outreach events. Generally Monday to Friday, 8 a.m. to 5 p.m., with possible variation based on Department needs. Overtime and weekend work may be required; overtime compensated at 1.5 times the hourly rate. Licenses and Language:
Valid California Driver’s License and a clean driving record are required. Proficiency in English and Vietnamese is essential; language assessments will be part of the interview and onboarding process. Physical Requirements:
Ability to lift and transport outreach supplies and equipment weighing up to 40 pounds. Salary:
$31.0750 to $37.7750 hourly; $64,636 to $78,572 annually. Qualifications
Minimum Qualifications One (1) year of clerical experience including preparing and maintaining a variety of records and/or documents, filing, use of office equipment, public contact and processing of incoming and outgoing mail. Substitution: Completion of an approved City and County of San Francisco Clerical Administrative Training program, or completion of a clerical training program (240 hours), or 15 semester units (or equivalent quarter units) of coursework from an accredited college or university may substitute for up to 6 months of required experience. Desired Qualifications These qualifications highlight skills and experiences that would help a candidate excel in the role: Strong command of both English and Standard Modern Vietnamese used in government documents, media, and education. Able to distinguish between regional dialects and the standardized form of Vietnamese language. Experience translating written materials and interpreting in real-time between English and Vietnamese. Proven proofreading skills with strong attention to detail. Previous work with diverse communities including LEP communities. Strong understanding of San Francisco’s diverse neighborhoods and community organizations. Prior experience conducting outreach, public education, or voter engagement activities. Familiarity with the electoral process and voting rights laws, particularly in California. Excellent written and verbal communication skills across diverse audiences and platforms. Ability to organize, analyze, and present outreach and voter engagement data. Strong interpersonal skills and cultural sensitivity when working with diverse populations. Proficiency with Microsoft Office Suite and Adobe Acrobat. Ability to manage multiple tasks in a fast-paced, deadline-driven environment. Demonstrated ability to work independently and collaboratively as part of a team. Experience providing customer service in person, over the phone, and by email. Prior experience in a public service or government environment is a plus. How To Apply
When completing your application on SmartRecruiters, you must: Check the boxes in the application indicating you speak, read, and write Vietnamese. Include a resume and a brief cover letter in English and a translation to Vietnamese detailing how you meet the requirements of the job. Application and documents must be received by 5 p.m., Friday, November 7, 2025. For questions regarding this recruitment or the application process, please contact the Elections Hiring Team at elections.careers@sfgov.org. Additional Information
Information regarding employment with the City and County of San Francisco includes hiring process details, conviction history, employee benefits overview, equal employment opportunity, disaster service worker, ADA accommodation, veterans preference, right to work, and diversity statements. All information you provide will be kept confidential according to EEO guidelines. The City and County of San Francisco encourages women, minorities, and persons with disabilities to apply and considers applicants regardless of sex, race, age, religion, color, national origin, ancestry, disability, HIV/AIDS status, genetic information, marital status, sexual orientation, gender identity, or other protected characteristics. Other
Seniority level: Entry level Employment type: Full-time
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Bilingual (English-Vietnamese) Language Access Support Clerk – San Francisco Department of Elections (1404 Clerk) Join to apply for the Bilingual (English-Vietnamese) Language Access Support Clerk – San Francisco Department of Elections (1404 Clerk) role at City and County of San Francisco. Responsibilities
Translate election-related materials, including ballots, voter guides, notices, website content, and outreach materials, into Standard Modern Vietnamese. Review and proofread Vietnamese content to ensure accuracy, clarity, correctness, and cultural appropriateness. Assist all voters including Vietnamese-speaking voters in understanding their voting rights and the electoral process. Provide in-person, telephone, and written assistance to voters including Vietnamese-speaking voters and registrants. Drive to and conduct outreach to communities, including Vietnamese-speaking communities, to promote voter education and participation. Ensure compliance with accessibility standards for all voters including Vietnamese-speaking voters throughout the election cycle. Identify and establish relationships with new partner organizations and media serving San Francisco communities including vulnerable and hard-to-reach populations. Present outreach data and metrics clearly in written reports and visual presentations and analyze this data to evaluate effectiveness. Provide general clerical support and assist with other duties and elections tasks as assigned. Position Details and Requirements
Position Type:
Temporary Exempt (TEX) position; excluded by the Charter from the competitive civil service examination process. The appointment duration shall not exceed 24 months. Work Location and Schedule:
In-person role requiring work onsite at the Department of Elections office and in the field during outreach events. Generally Monday to Friday, 8 a.m. to 5 p.m., with possible variation based on Department needs. Overtime and weekend work may be required; overtime compensated at 1.5 times the hourly rate. Licenses and Language:
Valid California Driver’s License and a clean driving record are required. Proficiency in English and Vietnamese is essential; language assessments will be part of the interview and onboarding process. Physical Requirements:
Ability to lift and transport outreach supplies and equipment weighing up to 40 pounds. Salary:
$31.0750 to $37.7750 hourly; $64,636 to $78,572 annually. Qualifications
Minimum Qualifications One (1) year of clerical experience including preparing and maintaining a variety of records and/or documents, filing, use of office equipment, public contact and processing of incoming and outgoing mail. Substitution: Completion of an approved City and County of San Francisco Clerical Administrative Training program, or completion of a clerical training program (240 hours), or 15 semester units (or equivalent quarter units) of coursework from an accredited college or university may substitute for up to 6 months of required experience. Desired Qualifications These qualifications highlight skills and experiences that would help a candidate excel in the role: Strong command of both English and Standard Modern Vietnamese used in government documents, media, and education. Able to distinguish between regional dialects and the standardized form of Vietnamese language. Experience translating written materials and interpreting in real-time between English and Vietnamese. Proven proofreading skills with strong attention to detail. Previous work with diverse communities including LEP communities. Strong understanding of San Francisco’s diverse neighborhoods and community organizations. Prior experience conducting outreach, public education, or voter engagement activities. Familiarity with the electoral process and voting rights laws, particularly in California. Excellent written and verbal communication skills across diverse audiences and platforms. Ability to organize, analyze, and present outreach and voter engagement data. Strong interpersonal skills and cultural sensitivity when working with diverse populations. Proficiency with Microsoft Office Suite and Adobe Acrobat. Ability to manage multiple tasks in a fast-paced, deadline-driven environment. Demonstrated ability to work independently and collaboratively as part of a team. Experience providing customer service in person, over the phone, and by email. Prior experience in a public service or government environment is a plus. How To Apply
When completing your application on SmartRecruiters, you must: Check the boxes in the application indicating you speak, read, and write Vietnamese. Include a resume and a brief cover letter in English and a translation to Vietnamese detailing how you meet the requirements of the job. Application and documents must be received by 5 p.m., Friday, November 7, 2025. For questions regarding this recruitment or the application process, please contact the Elections Hiring Team at elections.careers@sfgov.org. Additional Information
Information regarding employment with the City and County of San Francisco includes hiring process details, conviction history, employee benefits overview, equal employment opportunity, disaster service worker, ADA accommodation, veterans preference, right to work, and diversity statements. All information you provide will be kept confidential according to EEO guidelines. The City and County of San Francisco encourages women, minorities, and persons with disabilities to apply and considers applicants regardless of sex, race, age, religion, color, national origin, ancestry, disability, HIV/AIDS status, genetic information, marital status, sexual orientation, gender identity, or other protected characteristics. Other
Seniority level: Entry level Employment type: Full-time
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