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Autodesk

Digital & eCommerce Category Manager

Autodesk, Boston, Massachusetts, us, 02298

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Overview

The Digital & eCommerce Manager on the Industry Sales team drives Autodesk’s eCommerce new revenue growth for current and future customers. You are responsible for developing, executing, and optimizing eCommerce strategies and experiences across multiple customer segments, personas, and journeys for select Industry and Products. You work with key stakeholders as an advocate for Digital and the customer. Based on customer, market, and business trends you monitor developments with stakeholders and adjust activities or create mitigation plans to minimize risk. This job is a hybrid or remote role with some location flexibility for the right candidate. Job Requisition ID # 25WD92407 Responsibilities

Strategic planning and execution: Lead the development and implementation of annual and quarterly eCommerce plans to meet defined business goals for your Industry; create innovative programs, pilots, and tests to drive measurable results and customer experience improvements; define high-impact improvement areas and turn them into actionable, detailed plans. Cross-functional partnership: Collaborate with key internal teams (e.g. IPEM industry team, DEC Web Optimization, APM Paid Media, etc.) to ensure alignment and execution across initiatives; partner with stakeholders to refine content and positioning of customer experiences; understand key last touch channels (traffic, revenue) to enhance campaign effectiveness and contribution. Customer experience and journey optimization: Understand and improve digital customer journeys using data-driven insights, personalization, and segmentation; leverage site capabilities to improve conversion funnels and site engagement; lead initiatives that enhance user experience and satisfaction across touchpoints. Data and performance analytics: Utilize data and insights to monitor performance and guide decision-making; analyze finance- and web metrics, identify trends and gaps, and implement corrective actions as needed; produce performance reports and dashboards for key stakeholders, offering insights and strategic recommendations; accurately forecast the financial landing for your industry to inform the business of expected outcomes. Executional excellence: Deliver on time and to a high standard of quality across all initiatives; synthesize large amounts of data into clear, actionable plans; ensure timely communication of risks, delays, and mitigation strategies. Minimum Qualifications

7+ years of experience in digital / eCommerce, product management, business strategy or product marketing (preferably in B2B or SaaS companies) Experience navigating highly matrixed organizations and working with global teams Customer-obsessed strategist with visionary mindset, who frequently questions the status quo Excellent written and verbal communication skills, adept at influencing within a matrixed organization Proven stakeholder management, project management, and analytical skills Proficiency in Microsoft PowerPoint, Excel, Power BI and web analytics tools like Adobe Analytics, Google Analytics, Similarweb, Semrush, etc. Familiarity with collaboration tools like Zoom, Slack, Microsoft Teams, Airtable, Figma, etc. Experience in global teams and/or the technology industry Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us! Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/ Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $118,800 and $192,170. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Equal Employment Opportunity

Autodesk is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider all qualified applicants regardless of criminal histories, consistent with applicable law. Diversity & Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging Are you an existing contractor or consultant with Autodesk?

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