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Ketryx

Product Enablement Manager

Ketryx, Boston, Massachusetts, us, 02298

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Overview Job Title:

Product Enablement Manager

at

Ketryx

Employment Status: Full-time Office Hours: Monday - Friday; hybrid Location: Boston, Massachusetts Compensation: $100,000 - $120,000 + equity options Travel: Approximately 20% travel to Austria

Responsibilities

Design and implement comprehensive learning strategies that align with Ketryx's business objectives and support our rapid scaling from startup to enterprise

Create and manage a comprehensive Product Training University featuring multiple learning tracks for internal teams, customers, and partners

Conduct training needs analyses (TNA) across departments to identify skill gaps and development opportunities for technical, sales, customer success, and support teams

Build and manage our learning infrastructure including LMS selection, implementation, and optimization for remote and hybrid work environments

Create and deploy onboarding programs that efficiently integrate new hires into our healthcare technology domain, company culture, and role-specific competencies

Develop technical and compliance training programs specific to medical software development, including FDA regulations, quality management, and security protocols

Partner with department heads to create role-specific development paths for engineering, sales, customer success, marketing, and operational teams

Establish measurement frameworks to track training effectiveness, employee engagement, and ROI on learning investments

Support L&D budgets and vendor relationships including negotiations with external training providers, content creators, and technology platforms

Lead cross-functional training initiatives such as leadership development, communication skills, and collaborative work practices essential for SaaS growth

Create internal knowledge sharing systems to capture and distribute institutional knowledge as we scale rapidly

Required Skills

5+ years of Enablement and/or L&D experience with at least 2 years in fast-paced technology or SaaS environments

Proven track record designing and implementing learning programs that scale with business growth

Experience with learning management systems (LMS) and e-learning content creation tools

Strong analytical skills for conducting training needs assessments and measuring program effectiveness

Demonstrated project management abilities including budget management and vendor coordination

Excellent communication and presentation skills with ability to engage learners at all organizational levels

Understanding of adult learning principles and various training methodologies (blended learning, microlearning, social learning)

Proficient in Google Workspace, learning platforms, HRIS systems, and data analysis tools

Preferred Skills

Previous startup or high-growth company experience with building L&D functions from early stages

Experience in healthcare technology, medical software, or regulated industries with knowledge of compliance training requirements

Background in technical training for software development, engineering, or SaaS sales teams

Experience with customer education and external training programs for SaaS user adoption

Knowledge of SaaS metrics and business operations to align training with key performance indicators

Familiarity with change management and organizational development practices

Keywords Enablement, Technical Enablement, L&D, learning and development, training, employee development, SaaS, healthcare technology, onboarding, LMS, instructional design, training needs analysis, professional development, startup, scale-up, Boston

What We Offer

Competitive compensation

Generous stock options possible

Work in an exciting field with a positive impact on the world

Opportunity to learn and grow as part of a global team

Generous PTO for full-time

EEO Statement Ketryx is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

About Ketryx Ketryx is saving and improving lives by making medical software safe and reliable. We empower software teams building medical applications to create safe, secure, and compliant products used by patients and providers worldwide. We believe that, by automating much of the documentation and quality processes, teams will be able to produce safer and more innovative medical software faster. Ketryx is at the forefront of helping teams incorporate AI/ML into medical software and that’s why we need you!

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