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Maverick Technology Partners

Desktop Support Specialist

Maverick Technology Partners, Boston, Massachusetts, us, 02298

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Overview

Direct message the job poster from Maverick Technology Partners FT Hybrid role, 3 days in the office, Ability to travel to clients onsite in and around the Boston area (Waltham, Cambridge, Boston) Responsibilities

Imaging to a workstation - For MS, it would be Intune and Apple Congi - knowledge here is key Laptop workstation setups & user onboards is the main functions with client office support that includes A/V media rooms, Wifi/Network, Printers, Phones, Level1 Helpdesk triage & troubleshooting etc. Supporting Level1/2 ticket requests for clients as part of the helpdesk team and rolls into our Helpdesk Manager/Lead Some background with Windows, including Windows 11 upgrade support and rollouts to laptops Qualifications

IT helpdesk technician, 3+ years experience Solid Understanding of Identity Access Management and best practices is desired. Python or PowerShell scripting is a plus. Ability to travel to clients onsite in and around the Boston area (Waltham, Cambridge, Boston) Great communications and ability to work with our client users and customer VIP executives at their office locations. Self Starter. Able to work independently. Avid learner. Prior MSP experience is very helpful. Azure and AWS knowledge are key Some background with MacOS workstation support Some background with InTune, Kandj,i and similar imaging and deployment software Experience supporting VP-level laptop issues Position will be reporting into our Quincy Marina Bay office.s Employment type

Full-time Job function

Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Maverick Technology Partners by 2x Locations

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