BD Mexico
Human Factors Engineer - Remediation Focus
BD Mexico, Salt Lake City, Utah, United States, 84193
Job Description Summary
We are
the makers of possible
Job Description BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a
maker of possible
with us.
About MDS At Medication Delivery Solutions, we are committed to enhancing patient and clinical outcomes by transforming parenteral medication preparation and administration. We focus on:
Eliminating complications
Reducing cost
Improving safety for patients and providers
Enabling access to better care around the world
Our products are used in hospitals, outpatient centers, clinics, and public health agencies, with over 15 billion units delivered annually.
As a member of the User Experience Design team, the
Human Factors Engineer (HFE)
is an expert leader in understanding customers’ emotions and behaviors and at uncovering meaningful; and surprising insights to drive design decisions. This HFE uses customer insights to inspire teams to deliver experiences that solve customer problems and transform their work life.
The HFE is an expert at methodologically sound and innovative customer research and in discovering new business opportunities for BD’s future growth. HFEs are experts at running research studies, analyzing the data, and using storytelling, data, and visualizations to lead project teams in translating findings into successful product designs. The HFE conducts task flow analysis, usability testing, and use error analysis in an FDA-regulated industry for current and next-generation hardware products and software. The individual in this position will work in a highly collaborative, cross-functional team to deliver products with a best-in-class user experience.
Summary The HF/UX (Human Factors/User Experience) Team within the Medication Delivery Solutions (MDS) business unit is seeking a Human Factors Engineer to lead and execute remediation-focused activities for legacy product families. This individual contributor role will be responsible for applying evidence-based human factors principles to reduce use-related risks, ensure regulatory compliance, and support product safety and effectiveness.
This is a hybrid, on-site role (in office 4 days per week) located in
Salt Lake City, UT, San Diego, CA, or Franklin Lakes, NJ
.
Primary Responsibilities – Human Factors Remediation
Lead and execute all facets of
human factors remediation
for legacy product families, including planning, documentation, and testing.
Develop & execute global
Human Factors
strategies for successful submission in concert with Regulatory Affairs.
Conduct
gap analyses
of existing HF documentation and identify areas requiring remediation to meet current regulatory expectations.
Support Design Validation activities, including
Summative HF Validation Testing , in collaboration with V&V teams.
Evaluate
use errors
and develop
use-related risk analysis (URRA)
and mitigation strategies in partnership with Medical & Regulatory Affairs.
Collaborate with
Regulatory Affairs
and
Systems Engineering
to ensure HF validation activities are thorough, risk‑retiring, and aligned with global regulatory requirements.
Update and maintain
risk documentation , ensuring traceability between user needs, risks, and design mitigations.
Ability to lead and manage cross‑functional teams to ensure remediation strategies are appropriately scaled and integrated into program timelines.
Prepare and submit HF documentation for regulatory filings, audits, and inspections.
Secondary Responsibilities – Broader HF/UX Support
Provide HF and usability support to R&D teams throughout the product lifecycle.
Conduct formative evaluations (e.g., heuristic reviews, simulated use studies) to inform design improvements.
Plan, lead and execute summative studies
Translate HF findings/data into actionable design inputs, user needs, and risk mitigations.
Support training and education efforts to promote human‑centered design across the organization.
Mentor junior engineers and participate in internal reviews and workshops.
Required Skills & Experience
Proven experience leading
human factors remediation
efforts in the medical device or pharmaceutical industry.
Deep expertise in
design validation ,
summative usability testing , and
risk documentation .
Strong understanding of
global regulatory HF requirements
(e.g., FDA, IEC 62366‑1, EU MDR).
Ability to independently and autonomously lead, manage and coordinate HF activities across internal teams and external contractors.
Excellent written and verbal communication skills, with the ability to present complex findings to diverse audiences.
Strong creative, analytical, and problem‑solving skills.
Willingness to travel domestically and internationally up to 25–50% based on business needs.
Minimum 7+ years of experience in human factors engineering within regulated healthcare environments.
Deep knowledge of User Needs development and primary researc
Preferred Qualifications
10+ yr experience in Human Factors within the Medical Devices or similar space.
Experience with
combination products ,
software interfaces , and
hardware systems .
Familiarity with
post‑market surveillance
and
clinical evidence generation
related to usability.
Deep understanding of the
end‑to‑end product development process .
Innovation framework experience
Internal and external audit experience
At BD, we prioritize on‑site collaboration because we believe it fosters creativity, innovation, and effective problem‑solving, which are essential in the fast‑paced healthcare industry. For most roles, we require a minimum of 4 days of in‑office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work‑life balance. Remote or field‑based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID‑19. In some locations, testing for COVID‑19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally‑protected characteristics.
Primary Work Location USA UT - Salt Lake City
Additional Locations USA CA - San Diego (IDS), USA NJ - Franklin Lakes
Work Shift At BD, we are strongly committed to investing in our associates—their well‑being and development, and in providing rewards and recognition opportunities that promote a performance‑based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You (https://jobs.bd.com/benefits).
Salary Range Information $113,400.00 - $186,900.00 USD Annual
#J-18808-Ljbffr
the makers of possible
Job Description BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a
maker of possible
with us.
About MDS At Medication Delivery Solutions, we are committed to enhancing patient and clinical outcomes by transforming parenteral medication preparation and administration. We focus on:
Eliminating complications
Reducing cost
Improving safety for patients and providers
Enabling access to better care around the world
Our products are used in hospitals, outpatient centers, clinics, and public health agencies, with over 15 billion units delivered annually.
As a member of the User Experience Design team, the
Human Factors Engineer (HFE)
is an expert leader in understanding customers’ emotions and behaviors and at uncovering meaningful; and surprising insights to drive design decisions. This HFE uses customer insights to inspire teams to deliver experiences that solve customer problems and transform their work life.
The HFE is an expert at methodologically sound and innovative customer research and in discovering new business opportunities for BD’s future growth. HFEs are experts at running research studies, analyzing the data, and using storytelling, data, and visualizations to lead project teams in translating findings into successful product designs. The HFE conducts task flow analysis, usability testing, and use error analysis in an FDA-regulated industry for current and next-generation hardware products and software. The individual in this position will work in a highly collaborative, cross-functional team to deliver products with a best-in-class user experience.
Summary The HF/UX (Human Factors/User Experience) Team within the Medication Delivery Solutions (MDS) business unit is seeking a Human Factors Engineer to lead and execute remediation-focused activities for legacy product families. This individual contributor role will be responsible for applying evidence-based human factors principles to reduce use-related risks, ensure regulatory compliance, and support product safety and effectiveness.
This is a hybrid, on-site role (in office 4 days per week) located in
Salt Lake City, UT, San Diego, CA, or Franklin Lakes, NJ
.
Primary Responsibilities – Human Factors Remediation
Lead and execute all facets of
human factors remediation
for legacy product families, including planning, documentation, and testing.
Develop & execute global
Human Factors
strategies for successful submission in concert with Regulatory Affairs.
Conduct
gap analyses
of existing HF documentation and identify areas requiring remediation to meet current regulatory expectations.
Support Design Validation activities, including
Summative HF Validation Testing , in collaboration with V&V teams.
Evaluate
use errors
and develop
use-related risk analysis (URRA)
and mitigation strategies in partnership with Medical & Regulatory Affairs.
Collaborate with
Regulatory Affairs
and
Systems Engineering
to ensure HF validation activities are thorough, risk‑retiring, and aligned with global regulatory requirements.
Update and maintain
risk documentation , ensuring traceability between user needs, risks, and design mitigations.
Ability to lead and manage cross‑functional teams to ensure remediation strategies are appropriately scaled and integrated into program timelines.
Prepare and submit HF documentation for regulatory filings, audits, and inspections.
Secondary Responsibilities – Broader HF/UX Support
Provide HF and usability support to R&D teams throughout the product lifecycle.
Conduct formative evaluations (e.g., heuristic reviews, simulated use studies) to inform design improvements.
Plan, lead and execute summative studies
Translate HF findings/data into actionable design inputs, user needs, and risk mitigations.
Support training and education efforts to promote human‑centered design across the organization.
Mentor junior engineers and participate in internal reviews and workshops.
Required Skills & Experience
Proven experience leading
human factors remediation
efforts in the medical device or pharmaceutical industry.
Deep expertise in
design validation ,
summative usability testing , and
risk documentation .
Strong understanding of
global regulatory HF requirements
(e.g., FDA, IEC 62366‑1, EU MDR).
Ability to independently and autonomously lead, manage and coordinate HF activities across internal teams and external contractors.
Excellent written and verbal communication skills, with the ability to present complex findings to diverse audiences.
Strong creative, analytical, and problem‑solving skills.
Willingness to travel domestically and internationally up to 25–50% based on business needs.
Minimum 7+ years of experience in human factors engineering within regulated healthcare environments.
Deep knowledge of User Needs development and primary researc
Preferred Qualifications
10+ yr experience in Human Factors within the Medical Devices or similar space.
Experience with
combination products ,
software interfaces , and
hardware systems .
Familiarity with
post‑market surveillance
and
clinical evidence generation
related to usability.
Deep understanding of the
end‑to‑end product development process .
Innovation framework experience
Internal and external audit experience
At BD, we prioritize on‑site collaboration because we believe it fosters creativity, innovation, and effective problem‑solving, which are essential in the fast‑paced healthcare industry. For most roles, we require a minimum of 4 days of in‑office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work‑life balance. Remote or field‑based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID‑19. In some locations, testing for COVID‑19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally‑protected characteristics.
Primary Work Location USA UT - Salt Lake City
Additional Locations USA CA - San Diego (IDS), USA NJ - Franklin Lakes
Work Shift At BD, we are strongly committed to investing in our associates—their well‑being and development, and in providing rewards and recognition opportunities that promote a performance‑based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You (https://jobs.bd.com/benefits).
Salary Range Information $113,400.00 - $186,900.00 USD Annual
#J-18808-Ljbffr