NTT DATA, Inc.
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now.
We are currently seeking a Systems Support Senior Analyst to join our team in Mahwah, New Jersey, United States.
The Field Certification (FC) Team is a critical component of UPS I.T.’s quality assurance strategy. Since 1996, we have safeguarded UPS technology infrastructure by validating hardware and software implementations before deployment. Our mission is to ensure reliability, compatibility, and performance across all systems within our testing scope.
What you’ll be doing We are seeking a detail‑oriented and methodical Quality Assurance Tester/System Support Analyst to join our team. The selected candidate will receive training and mentorship to support daily certification activities for third‑party and UPS applications. This role involves executing structured test plans, validating system configurations, and ensuring compliance with established standards.
Key Daily Responsibilities
Supports the execution, reporting, and successful completion of QA activities for UPS and third‑party releases that have completed User Acceptance Testing and are prior to Production Beta Testing.
Receives detailed instructions (test procedures) to work with the required user community (UPS App / Dev Team) to understand business requirements and uphold quality for each release by ensuring comprehensive end‑to‑end testing coverage.
Configures test environments and validates testing relevance of various physical devices, including desktops, laptops, tablets, and servers.
Assists with the setup and testing of virtual VMWare ESXi operating system builds as needed.
Executes UPS App / Dev team‑provided test procedures to validate:
Core functionality
Co‑existence with other applications and infrastructure software
Communication interfaces and external device connectivity
Application recovery and back‑out processes
Documents and communicates test results to stakeholders and management through daily written and verbal updates.
Contributes to the development of automated baseline and regression test scripts using Ranorex and PowerShell as required.
Completes all assigned training within designated timelines.
Provides mentorship and support to new team members as needed.
Knowledge and Attributes Operating Systems:
Windows 10 & 11 – Intermediate proficiency
Windows Server 2016, 2019, 2022, 2025 – Working knowledge preferred
Linux – A plus but not required
Working knowledge of Local Area Networks
Familiarity with programming or scripting languages: C++, Java, Shell Scripting
Exposure to automated testing tools is a plus
VMWare ESXi – A plus but not required
Reliable internet connection for consistent remote access
Highly Preferred Skills and Experience
Strong analytical and problem‑solving skills with a methodical approach.
Excellent verbal and written communication skills.
High attention to detail and accuracy.
Ability to collaborate effectively within a team environment.
Coachable and customer‑focused mindset.
Academic Qualifications and Certifications
Bachelor’s degree or equivalent in Computer Science, Engineering, or a related field.
Certified Quality Assurance Tester (preferred).
Workplace type
40‑hour week hybrid schedule (3 days on‑site, 2 days remote) within Eastern Time Zone (7:00 AM – 6:00 PM).
Experience
5+ years of Operating Systems experience, in Windows Server 2016, 2019, 2022, 2025 and Windows 10 & 11.
2+ years of working on Linux.
Working knowledge of Local Area Networks.
2+ years of scripting and programming experience with C++, Java, Shell Scripting.
Exposure to automated testing tools is a plus.
VMWare ESXi – A plus but not required.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
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We are currently seeking a Systems Support Senior Analyst to join our team in Mahwah, New Jersey, United States.
The Field Certification (FC) Team is a critical component of UPS I.T.’s quality assurance strategy. Since 1996, we have safeguarded UPS technology infrastructure by validating hardware and software implementations before deployment. Our mission is to ensure reliability, compatibility, and performance across all systems within our testing scope.
What you’ll be doing We are seeking a detail‑oriented and methodical Quality Assurance Tester/System Support Analyst to join our team. The selected candidate will receive training and mentorship to support daily certification activities for third‑party and UPS applications. This role involves executing structured test plans, validating system configurations, and ensuring compliance with established standards.
Key Daily Responsibilities
Supports the execution, reporting, and successful completion of QA activities for UPS and third‑party releases that have completed User Acceptance Testing and are prior to Production Beta Testing.
Receives detailed instructions (test procedures) to work with the required user community (UPS App / Dev Team) to understand business requirements and uphold quality for each release by ensuring comprehensive end‑to‑end testing coverage.
Configures test environments and validates testing relevance of various physical devices, including desktops, laptops, tablets, and servers.
Assists with the setup and testing of virtual VMWare ESXi operating system builds as needed.
Executes UPS App / Dev team‑provided test procedures to validate:
Core functionality
Co‑existence with other applications and infrastructure software
Communication interfaces and external device connectivity
Application recovery and back‑out processes
Documents and communicates test results to stakeholders and management through daily written and verbal updates.
Contributes to the development of automated baseline and regression test scripts using Ranorex and PowerShell as required.
Completes all assigned training within designated timelines.
Provides mentorship and support to new team members as needed.
Knowledge and Attributes Operating Systems:
Windows 10 & 11 – Intermediate proficiency
Windows Server 2016, 2019, 2022, 2025 – Working knowledge preferred
Linux – A plus but not required
Working knowledge of Local Area Networks
Familiarity with programming or scripting languages: C++, Java, Shell Scripting
Exposure to automated testing tools is a plus
VMWare ESXi – A plus but not required
Reliable internet connection for consistent remote access
Highly Preferred Skills and Experience
Strong analytical and problem‑solving skills with a methodical approach.
Excellent verbal and written communication skills.
High attention to detail and accuracy.
Ability to collaborate effectively within a team environment.
Coachable and customer‑focused mindset.
Academic Qualifications and Certifications
Bachelor’s degree or equivalent in Computer Science, Engineering, or a related field.
Certified Quality Assurance Tester (preferred).
Workplace type
40‑hour week hybrid schedule (3 days on‑site, 2 days remote) within Eastern Time Zone (7:00 AM – 6:00 PM).
Experience
5+ years of Operating Systems experience, in Windows Server 2016, 2019, 2022, 2025 and Windows 10 & 11.
2+ years of working on Linux.
Working knowledge of Local Area Networks.
2+ years of scripting and programming experience with C++, Java, Shell Scripting.
Exposure to automated testing tools is a plus.
VMWare ESXi – A plus but not required.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
#J-18808-Ljbffr