Intuit
Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With TurboTax, Credit Karma, QuickBooks, and Mailchimp, we solve our customers' most critical financial problems. We sit at the unique intersection of deep customer relationships, rich financial data, and powerful technology – poised to revolutionize access to capital. Our mission is to unlock fair credit access for all. Become the de-facto, seamless one-stop-shop where consumers and small businesses never question their access to capital – be it loans, lines of credit, or trade payment terms. Bringing clarity to an opaque credit system, helping users to graduate to better credit offers, and solving their cash flow problems is the intersection at which you would operate.
Responsibilities
Define the Destination Lender Strategy:
Craft and evangelize the product vision and strategy to position Intuit as the primary lending destination for consumers and SMBs. Make lending a core acquisition driver and ecosystem differentiator.
Build the One-Stop Credit Platform:
Own the end-to-end strategy and execution for a unified lending platform offering loans, lines of credit, and trade credit solutions. Create a seamless, integrated experience across TurboTax, QuickBooks, and Credit Karma.
Leverage the Intuit Data Moat:
Champion the innovative use of unique Intuit ecosystem data combined with AI/GenAI to deliver hyper-personalized offers, instant decisions, fairer risk assessment, and superior customer experiences.
Drive Ecosystem Synergy:
Identify and execute on high-impact opportunities where lending deeply integrates with and enhances other Intuit products, creating "jobs to be done" solutions that increase overall customer value and retention.
Lead Cross-Product Integration:
Collaborate with Product Leaders across TurboTax, QuickBooks, Credit Karma, and Mailchimp to embed lending moments within user journeys and define platform capabilities for seamless cross-product experiences.
Champion Fairness & Access:
Expand access responsibly, using AI and alternative data to serve underserved segments while upholding fairness, transparency, and compliance (Fair Lending, UDAAP).
Own Platform Growth & Metrics:
Define and track success metrics focused on ecosystem impact, including user acquisition driven by lending, cross-product adoption/retention, platform utilization, total credit facilitated, customer satisfaction, and fair access benchmarks.
Set the AI/GenAI Agenda:
Drive strategic use of AI across the lending lifecycle to create personalized, efficient experiences for customers.
Qualifications
Strategic Platform Thinker:
7+ years of product management experience with a proven track record of building and scaling complex platforms or ecosystems, preferably in fintech, lending, payments, or financial services. Experience with marketplace or multi-sided platforms is a strong plus.
Lending & Risk Fluency:
Solid understanding of lending products, credit risk principles, underwriting, and regulatory compliance.
Ecosystem & Integration Expertise:
Deep understanding of leveraging data and capabilities across disparate products to create unified experiences and drive network effects.
Data & AI Acumen:
Strong understanding of leveraging large datasets for product innovation. Passionate about AI/ML/GenAI and its application to solve customer problems at scale. Ability to partner with Data Science and ML Engineering.
Growth Mindset (Ecosystem Focus):
Experience driving user acquisition, engagement, and retention through platform strategies and integrated experiences.
Customer Obsession:
Empathy for SMBs and consumers, especially around financial stress and credit access.
Exceptional Influencer & Communicator:
Ability to align roadmaps and drive execution across multiple senior leaders and cross-functional teams. Strong storytelling.
Technical Proficiency:
Ability to engage with engineering on platform design, APIs, and data integration challenges.
Education:
Bachelor’s degree required. MBA or Master’s degree is highly desirable.
How You Will Lead
Think Big, Start Here, Move Fast:
Define the ambitious destination lender vision and drive rapid, high-impact execution.
Customer-Driven Platform Strategy:
Obsess over customer jobs across the Intuit ecosystem and build lending solutions that solve them seamlessly.
Own the Ecosystem Impact:
Take end-to-end ownership of how lending drives value for the entire Intuit customer base and product portfolio.
Build for Synergy:
Identify and execute on opportunities where lending improves other Intuit products and vice-versa, fostering cross-functional collaboration.
This is your chance to redefine why millions join Intuit. If you’re passionate about building transformational platform experiences, leveraging data and AI for good, and making fair credit access a reality within a powerful ecosystem, we need you.
Intuit provides a competitive compensation package with a strong pay-for-performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location.
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Responsibilities
Define the Destination Lender Strategy:
Craft and evangelize the product vision and strategy to position Intuit as the primary lending destination for consumers and SMBs. Make lending a core acquisition driver and ecosystem differentiator.
Build the One-Stop Credit Platform:
Own the end-to-end strategy and execution for a unified lending platform offering loans, lines of credit, and trade credit solutions. Create a seamless, integrated experience across TurboTax, QuickBooks, and Credit Karma.
Leverage the Intuit Data Moat:
Champion the innovative use of unique Intuit ecosystem data combined with AI/GenAI to deliver hyper-personalized offers, instant decisions, fairer risk assessment, and superior customer experiences.
Drive Ecosystem Synergy:
Identify and execute on high-impact opportunities where lending deeply integrates with and enhances other Intuit products, creating "jobs to be done" solutions that increase overall customer value and retention.
Lead Cross-Product Integration:
Collaborate with Product Leaders across TurboTax, QuickBooks, Credit Karma, and Mailchimp to embed lending moments within user journeys and define platform capabilities for seamless cross-product experiences.
Champion Fairness & Access:
Expand access responsibly, using AI and alternative data to serve underserved segments while upholding fairness, transparency, and compliance (Fair Lending, UDAAP).
Own Platform Growth & Metrics:
Define and track success metrics focused on ecosystem impact, including user acquisition driven by lending, cross-product adoption/retention, platform utilization, total credit facilitated, customer satisfaction, and fair access benchmarks.
Set the AI/GenAI Agenda:
Drive strategic use of AI across the lending lifecycle to create personalized, efficient experiences for customers.
Qualifications
Strategic Platform Thinker:
7+ years of product management experience with a proven track record of building and scaling complex platforms or ecosystems, preferably in fintech, lending, payments, or financial services. Experience with marketplace or multi-sided platforms is a strong plus.
Lending & Risk Fluency:
Solid understanding of lending products, credit risk principles, underwriting, and regulatory compliance.
Ecosystem & Integration Expertise:
Deep understanding of leveraging data and capabilities across disparate products to create unified experiences and drive network effects.
Data & AI Acumen:
Strong understanding of leveraging large datasets for product innovation. Passionate about AI/ML/GenAI and its application to solve customer problems at scale. Ability to partner with Data Science and ML Engineering.
Growth Mindset (Ecosystem Focus):
Experience driving user acquisition, engagement, and retention through platform strategies and integrated experiences.
Customer Obsession:
Empathy for SMBs and consumers, especially around financial stress and credit access.
Exceptional Influencer & Communicator:
Ability to align roadmaps and drive execution across multiple senior leaders and cross-functional teams. Strong storytelling.
Technical Proficiency:
Ability to engage with engineering on platform design, APIs, and data integration challenges.
Education:
Bachelor’s degree required. MBA or Master’s degree is highly desirable.
How You Will Lead
Think Big, Start Here, Move Fast:
Define the ambitious destination lender vision and drive rapid, high-impact execution.
Customer-Driven Platform Strategy:
Obsess over customer jobs across the Intuit ecosystem and build lending solutions that solve them seamlessly.
Own the Ecosystem Impact:
Take end-to-end ownership of how lending drives value for the entire Intuit customer base and product portfolio.
Build for Synergy:
Identify and execute on opportunities where lending improves other Intuit products and vice-versa, fostering cross-functional collaboration.
This is your chance to redefine why millions join Intuit. If you’re passionate about building transformational platform experiences, leveraging data and AI for good, and making fair credit access a reality within a powerful ecosystem, we need you.
Intuit provides a competitive compensation package with a strong pay-for-performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location.
#J-18808-Ljbffr