Columbus Zoo and Aquarium
Vice President of People and Culture
Columbus Zoo and Aquarium, Powell, Ohio, United States, 43065
Overview
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Vice President of People and Culture
role at
Columbus Zoo and Aquarium . Empowering People. Saving Wildlife. This leadership role will shape the future of our people and culture strategy across all parks. Provides strategic leadership over all human capital functions, including HR and DEI, ensuring alignment with organizational goals. Responsibilities
Strategic Leadership & Culture Development: Under the direction of the Chief Administrative Officer, oversee all facets of human resources and DEIAB departments for the Columbus Zoo Family of Parks; define, champion, and strengthen the organization’s culture, values, and behaviors to align with mission and strategic goals; develop and execute engagement strategies to enhance employee experience, motivation, and retention; oversee Culture Committee and Emerging Leaders programs for the family of parks. Human Resources Operations: Develop and administer HR policies and procedures ensuring legal compliance and alignment with strategic goals; manage staffing plans and recruitment/selection for full-time, part-time, and seasonal positions; oversee classifications, compensation, benefits, and performance evaluation programs; oversee employee communications and incentive programs. Labor Relations & Compliance: Advise management on policy, contract, and employment laws; plan and implement labor relations strategies and lead collective bargaining; conduct investigations and resolve HR matters; manage workers’ compensation and unemployment filings; act as Privacy Officer for HIPAA compliance; assume Guest Experience Director responsibilities as assigned. Training & Development: Design and oversee leadership development frameworks; identify training needs, deliver programs, and prepare confidential reports; facilitate diversity & inclusion efforts with senior leadership and guest engagement teams; promote sustainable practices in daily tasks. Education & Certification: B.S. in Labor and Human Resources or related field; advanced HR certification preferred (SPHR, SHRM-SCP) with ability to obtain within 1 year of employment. Experience & Expertise: 10+ years in HR leadership/labor relations or related experience; proven personnel management; collective bargaining experience; experience with insurance brokers to determine benefit programs; knowledge of current employment laws and policy writing. Communication & Leadership: Ability to conduct training sessions, board and external presentations; proven project management and people leadership; strong verbal and written communication; ability to build cooperative relationships across Columbus Zoo Family of Parks. Technical & Operational Skills: Proficiency in Microsoft Office and HRIS; ability to plan, organize, and work with limited supervision; adherence to SOPs and safety protocols; commitment to excellent guest service. Other Requirements: Flexible schedule including evenings, weekends, and holidays; valid driver’s license and good driving record; drug-free workplace policy adherence; successful completion of criminal history background check annually. Qualifications
B.S. in Labor and Human Resources or related field; advanced HR certification preferred (SPHR, SHRM-SCP). Ability to obtain within 1 year of employment. 10+ years of HR leadership or labor relations experience; strong knowledge of employment laws; experience with collective bargaining.
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Join to apply for the
Vice President of People and Culture
role at
Columbus Zoo and Aquarium . Empowering People. Saving Wildlife. This leadership role will shape the future of our people and culture strategy across all parks. Provides strategic leadership over all human capital functions, including HR and DEI, ensuring alignment with organizational goals. Responsibilities
Strategic Leadership & Culture Development: Under the direction of the Chief Administrative Officer, oversee all facets of human resources and DEIAB departments for the Columbus Zoo Family of Parks; define, champion, and strengthen the organization’s culture, values, and behaviors to align with mission and strategic goals; develop and execute engagement strategies to enhance employee experience, motivation, and retention; oversee Culture Committee and Emerging Leaders programs for the family of parks. Human Resources Operations: Develop and administer HR policies and procedures ensuring legal compliance and alignment with strategic goals; manage staffing plans and recruitment/selection for full-time, part-time, and seasonal positions; oversee classifications, compensation, benefits, and performance evaluation programs; oversee employee communications and incentive programs. Labor Relations & Compliance: Advise management on policy, contract, and employment laws; plan and implement labor relations strategies and lead collective bargaining; conduct investigations and resolve HR matters; manage workers’ compensation and unemployment filings; act as Privacy Officer for HIPAA compliance; assume Guest Experience Director responsibilities as assigned. Training & Development: Design and oversee leadership development frameworks; identify training needs, deliver programs, and prepare confidential reports; facilitate diversity & inclusion efforts with senior leadership and guest engagement teams; promote sustainable practices in daily tasks. Education & Certification: B.S. in Labor and Human Resources or related field; advanced HR certification preferred (SPHR, SHRM-SCP) with ability to obtain within 1 year of employment. Experience & Expertise: 10+ years in HR leadership/labor relations or related experience; proven personnel management; collective bargaining experience; experience with insurance brokers to determine benefit programs; knowledge of current employment laws and policy writing. Communication & Leadership: Ability to conduct training sessions, board and external presentations; proven project management and people leadership; strong verbal and written communication; ability to build cooperative relationships across Columbus Zoo Family of Parks. Technical & Operational Skills: Proficiency in Microsoft Office and HRIS; ability to plan, organize, and work with limited supervision; adherence to SOPs and safety protocols; commitment to excellent guest service. Other Requirements: Flexible schedule including evenings, weekends, and holidays; valid driver’s license and good driving record; drug-free workplace policy adherence; successful completion of criminal history background check annually. Qualifications
B.S. in Labor and Human Resources or related field; advanced HR certification preferred (SPHR, SHRM-SCP). Ability to obtain within 1 year of employment. 10+ years of HR leadership or labor relations experience; strong knowledge of employment laws; experience with collective bargaining.
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