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KPMG US

Lead Engineer I, ITOM– Discovery & Service Mapping

KPMG US, Shreveport, Louisiana, us, 71150

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1 day ago Be among the first 25 applicants Overview

KPMG is currently seeking a Lead Engineer I, ITOM - Discovery and Service Mapping to join our Digital Nexus technology organization. This is a hybrid work opportunity. Responsibilities

Support, enhance and maintain the ServiceNow Discovery and Service Mapping capabilities to ensure accurate population of infrastructure and application services Host Discovery workshops and design work sessions to obtain requirements clarity regarding added technology components and how current settings support Discovery capabilities for new onboarded technologies Execute deep technical configuration and scripting for ServiceNow ITOM: Discovery patterns, schedules, probes, and sensors, MID Server troubleshooting Ensure efficient reconciliation and avoidance of CI duplication through effective identifiers and data policies such as Identification Reconciliation Engine (IRE) Lead the build out, attestation, refinement, and troubleshooting of Service Maps to ensure accurate representation Perform regular health checks and operational reviews of Service Maps and Discovery error trackers, to identify incomplete mappings, broken dependencies or other discrepancies and issues that require remediation Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment Qualifications

Minimum six years of proven experience with CMDB, Discovery and Service Mapping Operations Bachelor's degree from an accredited college or university is preferred Deep functional and technical knowledge of data services, including integration with third-party sources (SCCM, JAMF, Solarwinds), familiarity with cloud infrastructure (AWS, Azure, GCP) Experience with Identification Reconciliation Engine (IRE), Service Graph Connectors, MID Server management (strong troubleshooting skills with MID Servers, connectivity, and system performance) Understanding of IT Asset Management (ITAM) and Vulnerability Response principles and their integration with CMDB Strong organizational skills and ability to work on multiple projects simultaneously Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity KPMG LLP and its affiliates and subsidiaries (“KPMG”) comply with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Our Total Rewards package includes a comprehensive benefits package with medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and well-being benefits. Personal Time Off per fiscal year and company holidays are provided. Details are available on the KPMG US Careers site at Benefits & How We Work. Follow this link to obtain salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=6707_9_25 KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable laws.

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