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First American

Outbound Inside Sales Rep

First American, Santa Rosa, California, us, 95402

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Who We Are Join a team that puts its People First! As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people‑first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do The Outbound Direct to Consumer (DTC) Inside Sales Representative's primary function is to make outbound calls to Direct to Consumer prospective customers. The representatives must clearly, accurately, professionally, and consistently answer questions, overcome objections, take every opportunity to sell and upsell a new contract and document each call in FALCON and Dialer systems.

Ready to Launch a Financially Rewarding Sales Career with a Top‑Ranked Company?

Are you a high energy goal‑driven professional who thrives on connecting with people and delivering exceptional customer experiences? If you're looking for a long‑term career with uncapped earning potential, no cold calling and a supportive team culture, this is your opportunity to shine.

Why You'll Love Working With Us

Uncapped commissions + Hourly base: Your earning potential is completely in your hands.

Incredible Incentives: Win all‑expensive‑paid trips, weekly and monthly contests and more

Leads Provided: Our salespeople are always provided with warm leads - no cold calling!

Paid Training & Mentorship: We invest in your success from day one

Commission Guarantee: Enjoy peace of mind with a guaranteed commission for your first 90 days

Award Winning Culture: Named to Fortune 100 Best Places to work for 10 consecutive years

Established & Growing: We've been thriving since 1984 and continue to grow in a competitive industry

Supportive Leadership: Our managers are here to help you hit your goals and grow your career

What You Bring

Drive & Ambition: You're motivated by success and ready to crush your goals

People Skills: You connect easily, listen actively and love helping others

Sales Savvy: You're persuasive, quick on your feet, and love the thrill of the close

Growth Mindset: You're hungry to learn, earn and advance

Love Variety: You enjoy a dynamic, fast‑paced workday

What We're Looking For

At least 2 years of recent, continuous sales experience; phone sales is preferred

Proven track record of sales success and goal achievement

High integrity and passion for delivering value to customers

Receptive to feedback and committed to continuous improvement

High school diploma or equivalent

Highly driven with a never‑give‑up attitude

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer‑imposed criminal history requirements.

What We Offer By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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