Amae Health
Overview
Join to apply for the
Transition Planner
role at
Amae Health .
Amae Health is a Series B venture-backed Public Benefit Corporation dedicated to becoming the nation's center of excellence for individuals living with severe mental illness (SMI). Backed by top-tier venture capital firms and strategic healthcare investors, we collaborate with prestigious health systems and are focused on transforming mental health care delivery at scale. Our integrated care teams address physical, mental, and social needs in unison to help patients lead stable, meaningful lives and reduce hospitalizations.
The Opportunity We are growing our presence in Charlotte, NC and are hiring a
Transition Planner
to support our patients in their care journey. Reporting to the Chief Strategy Officer, and in collaboration with the Clinic Director, Psychiatrists, Primary Care Providers, Therapists, Dietitians and Clinic Care Coordinators, you will work closely with patients to address problems, answer questions, gather and provide information and advice; with the goal of connecting patients to resources and to the community. You will bridge gaps in our patient care journeys, meeting patients where they are — in the hospital, the community and at times in their homes — to facilitate and connect them with the care they need.
What You Will Work On
Represent Amae Health in the ER, inpatient, and outpatient hospital setting with our collaborating health systems, social workers, and providers to coordinate patient transitions to Amae, ensuring continuity of care as patients begin their care journey with Amae Health
Provide initial case consultations to patients and families through video, phone, or in-person visits, often in high-pressure, time-sensitive environments. Collaborate with a multidisciplinary team and establish and maintain trust and rapport with patients, families and teammates
Actively manage and grow enrollment in targeted regions through systematic outreach, ensuring a steady pipeline of patient referrals
Evaluate and track the effectiveness of outreach initiatives, pivoting as necessary to meet growth goals
Identify leads for service expansion and develop strategies for assigned areas
Establish and maintain relationships with community-based resources (e.g., NAMI), and advocate for Amae Health’s services
About You A true patient advocate, you excel in using your knowledge of Charlotte's health systems and services to connect patients to the most appropriate resources in order to support their care journeys. Strong communication skills and an inherent ability to build trust are your hallmarks, and you are passionate about initiating, establishing and maintaining relationships with patients and families that are founded on trust and rapport. You are adaptable, flexible and organized, people-centered, and excited about the opportunity to be part of a team that is changing how SMI care is delivered in our community.
What You’ll Have
1+ years of patient facing experience as a social worker, discharge planner or transition planner in a hospital setting
A BSW OR MSW degree OR an unrestricted active license in North Carolina as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Counselor (LPC) is required
Knowledge of and familiarity with the mental health and social service systems in the Charlotte area and an understanding of patient rights and a holistic perspective of “health”
Demonstrated skill and adaptability in working with people from diverse backgrounds in a variety of settings
Current driver’s license, proof of acceptable automobile insurance coverage, and reliable transportation
Ability to travel 90% of the time to surrounding hospitals and providers
Comfort working one-on-one or in group settings, with experience facilitating workshops, events or activities
Excellent communication skills and a strong desire to collaborate with others in a team-based environment and community settings
Organized with strong attention to detail and the ability to navigate and learn new technologies and platforms, familiarity with EHR, CRM systems, Slack and Google Suite
What We Provide
Health Insurance: Comprehensive medical, dental & vision plans
Employee Assistance Program
401(k)
FSA & HSA savings programs
Short & long-term disability
Pre-tax commuter assistance program
Paid Time Off
Parental Leave - 12 weeks for birth and non birth parent
11 company holidays
Amae Health is committed to fair and equitable compensation practices. Base salary range for this role is $70,000 - $95,000 per year based on a full-time schedule. Actual compensation packages are based on several factors that are unique to each candidate, including job-related knowledge and skill, depth of experience, certifications, degrees, licensures, and location.
More About Amae "Amae" is pronounced ‘Ah-mai’, a Japanese concept meaning the need to be in good favor with, and the ability to depend on, the people around oneself. It reflects our core belief that a strong support system is essential to build people up and thrive. We’re a Public Benefit Corporation (PBC) that provides outpatient psychiatric and primary care health services through value-based care arrangements. Our model’s success is predicated upon achieving outcomes for our patients, not on the volume of services provided.
Amae Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.
"Note: This posting is intended to convey information about the role and does not imply that a position is currently available or open for applications."
#J-18808-Ljbffr
Transition Planner
role at
Amae Health .
Amae Health is a Series B venture-backed Public Benefit Corporation dedicated to becoming the nation's center of excellence for individuals living with severe mental illness (SMI). Backed by top-tier venture capital firms and strategic healthcare investors, we collaborate with prestigious health systems and are focused on transforming mental health care delivery at scale. Our integrated care teams address physical, mental, and social needs in unison to help patients lead stable, meaningful lives and reduce hospitalizations.
The Opportunity We are growing our presence in Charlotte, NC and are hiring a
Transition Planner
to support our patients in their care journey. Reporting to the Chief Strategy Officer, and in collaboration with the Clinic Director, Psychiatrists, Primary Care Providers, Therapists, Dietitians and Clinic Care Coordinators, you will work closely with patients to address problems, answer questions, gather and provide information and advice; with the goal of connecting patients to resources and to the community. You will bridge gaps in our patient care journeys, meeting patients where they are — in the hospital, the community and at times in their homes — to facilitate and connect them with the care they need.
What You Will Work On
Represent Amae Health in the ER, inpatient, and outpatient hospital setting with our collaborating health systems, social workers, and providers to coordinate patient transitions to Amae, ensuring continuity of care as patients begin their care journey with Amae Health
Provide initial case consultations to patients and families through video, phone, or in-person visits, often in high-pressure, time-sensitive environments. Collaborate with a multidisciplinary team and establish and maintain trust and rapport with patients, families and teammates
Actively manage and grow enrollment in targeted regions through systematic outreach, ensuring a steady pipeline of patient referrals
Evaluate and track the effectiveness of outreach initiatives, pivoting as necessary to meet growth goals
Identify leads for service expansion and develop strategies for assigned areas
Establish and maintain relationships with community-based resources (e.g., NAMI), and advocate for Amae Health’s services
About You A true patient advocate, you excel in using your knowledge of Charlotte's health systems and services to connect patients to the most appropriate resources in order to support their care journeys. Strong communication skills and an inherent ability to build trust are your hallmarks, and you are passionate about initiating, establishing and maintaining relationships with patients and families that are founded on trust and rapport. You are adaptable, flexible and organized, people-centered, and excited about the opportunity to be part of a team that is changing how SMI care is delivered in our community.
What You’ll Have
1+ years of patient facing experience as a social worker, discharge planner or transition planner in a hospital setting
A BSW OR MSW degree OR an unrestricted active license in North Carolina as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Counselor (LPC) is required
Knowledge of and familiarity with the mental health and social service systems in the Charlotte area and an understanding of patient rights and a holistic perspective of “health”
Demonstrated skill and adaptability in working with people from diverse backgrounds in a variety of settings
Current driver’s license, proof of acceptable automobile insurance coverage, and reliable transportation
Ability to travel 90% of the time to surrounding hospitals and providers
Comfort working one-on-one or in group settings, with experience facilitating workshops, events or activities
Excellent communication skills and a strong desire to collaborate with others in a team-based environment and community settings
Organized with strong attention to detail and the ability to navigate and learn new technologies and platforms, familiarity with EHR, CRM systems, Slack and Google Suite
What We Provide
Health Insurance: Comprehensive medical, dental & vision plans
Employee Assistance Program
401(k)
FSA & HSA savings programs
Short & long-term disability
Pre-tax commuter assistance program
Paid Time Off
Parental Leave - 12 weeks for birth and non birth parent
11 company holidays
Amae Health is committed to fair and equitable compensation practices. Base salary range for this role is $70,000 - $95,000 per year based on a full-time schedule. Actual compensation packages are based on several factors that are unique to each candidate, including job-related knowledge and skill, depth of experience, certifications, degrees, licensures, and location.
More About Amae "Amae" is pronounced ‘Ah-mai’, a Japanese concept meaning the need to be in good favor with, and the ability to depend on, the people around oneself. It reflects our core belief that a strong support system is essential to build people up and thrive. We’re a Public Benefit Corporation (PBC) that provides outpatient psychiatric and primary care health services through value-based care arrangements. Our model’s success is predicated upon achieving outcomes for our patients, not on the volume of services provided.
Amae Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.
"Note: This posting is intended to convey information about the role and does not imply that a position is currently available or open for applications."
#J-18808-Ljbffr