Remote Jobs
Overview
Employer Industry: Digital Marketing Services
What to Expect (Job Responsibilities)
Develop extensive knowledge of the employer's products and services
Troubleshoot technical problems and provide timely solutions to customers
Document procedures and maintain external documentation in the Help Center
Support email marketing campaigns, ensuring alignment with company strategy
Collaborate with various internal teams to identify and resolve technical issues
What is Required (Qualifications)
Bachelor's degree in computer science or a related advertising field is preferred
Customer service experience
Excellent verbal and written communication skills
Strong analytical skills and ability to troubleshoot software systems
Ability to multi-task and perform in a fast-paced environment
How to Stand Out (Preferred Qualifications)
Experience in advertising
Familiarity with HubSpot
Experience with GSuite and Gmail
Familiarity with SQL, Mongo DB, or Postgres
1-3 years of technical support or related experience
#DigitalMarketing #TechnicalSupport #CustomerService #CareerOpportunity #HybridWork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Employer Industry: Digital Marketing Services
What to Expect (Job Responsibilities)
Develop extensive knowledge of the employer's products and services
Troubleshoot technical problems and provide timely solutions to customers
Document procedures and maintain external documentation in the Help Center
Support email marketing campaigns, ensuring alignment with company strategy
Collaborate with various internal teams to identify and resolve technical issues
What is Required (Qualifications)
Bachelor's degree in computer science or a related advertising field is preferred
Customer service experience
Excellent verbal and written communication skills
Strong analytical skills and ability to troubleshoot software systems
Ability to multi-task and perform in a fast-paced environment
How to Stand Out (Preferred Qualifications)
Experience in advertising
Familiarity with HubSpot
Experience with GSuite and Gmail
Familiarity with SQL, Mongo DB, or Postgres
1-3 years of technical support or related experience
#DigitalMarketing #TechnicalSupport #CustomerService #CareerOpportunity #HybridWork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr