Froedtert Health
PATIENT FINANCIAL COUNSELOR-HRLY, MENOMONEE FALLS HOSPITAL
Froedtert Health, Menomonee Falls, Wisconsin, United States, 53051
Overview
PATIENT FINANCIAL COUNSELOR - HOURLY, MENOMONEE FALLS HOSPITAL Location: US:WI: MENOMONEE FALLS at our Froedtert Men Falls Hospital facility. This job is on-site. FTE: 1.000000. Standard Hours: 40.00. Shift: 1st. Eligible for sign-on bonus up to $1,000! Discover. Achieve. Succeed. #BeHere This job posting may reflect current vacancies; details are subject to change. We are an Equal Opportunity Employer and value workforce diversity. Job Summary
To assess patient financial needs, assist patients and collect deposits according to the Froedtert Hospital Billing and Collection Policy in a professional and courteous manner. To screen patients and assist with applications for applicable governmental programs, the health insurance exchange, and/or the Froedtert Health financial assistance program. To stress customer service and positive interpersonal relations while working closely with Admitting/Registration, Preauthorization, Care Management, appropriate department personnel in Patient Financial Services and MCW Clinical Practice Services in addressing financial responsibilities. Responsibilities
Assess eligibility and assist with applications for BadgerCare, Medicaid, Marketplace plans, and Froedtert’s Financial Assistance Program Provide cost estimates and prepayment information for upcoming services Meet with patients in various settings—bedside, in-office, or by phone—to address billing questions Serve as a liaison between patients, the preauthorization team, and clinical departments to ensure seamless communication and support Qualifications
Experience
A minimum of 1 year of experience in healthcare/revenue cycle functions (or other business office), case management, or social work is required. Experience using Microsoft Word, Excel and other software programs is preferred. Experience using Epic in a healthcare environment is preferred. Experience in social work or case management is preferred. Education
High School diploma or equivalent is required. Bachelor's degree in social work, case management, healthcare administration, business administration, or other related field is preferred. Licensure
State of Wisconsin and Federal Certified Application Counselor Designation is preferred. In lieu of Certified Application Counselor Designation, current Licensed Health Insurance Agent is preferred. Perks & Benefits
Paid time off Growth opportunity - Career Pathways & Career Tuition Assistance, CEU opportunities Academic Partnership with the Medical College of Wisconsin Referral bonuses Retirement plan - 403b Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits Our health network is a partnership between Froedtert Health and the Medical College of Wisconsin, supporting a shared mission of patient care, innovation, medical research and education. We operate eastern Wisconsin's academic medical center and Level I Trauma center with thousands of clinical trials and studies. We value a diverse workforce and are an Equal Opportunity Employer. If you require accommodations during the application or interview process, please contact us.
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PATIENT FINANCIAL COUNSELOR - HOURLY, MENOMONEE FALLS HOSPITAL Location: US:WI: MENOMONEE FALLS at our Froedtert Men Falls Hospital facility. This job is on-site. FTE: 1.000000. Standard Hours: 40.00. Shift: 1st. Eligible for sign-on bonus up to $1,000! Discover. Achieve. Succeed. #BeHere This job posting may reflect current vacancies; details are subject to change. We are an Equal Opportunity Employer and value workforce diversity. Job Summary
To assess patient financial needs, assist patients and collect deposits according to the Froedtert Hospital Billing and Collection Policy in a professional and courteous manner. To screen patients and assist with applications for applicable governmental programs, the health insurance exchange, and/or the Froedtert Health financial assistance program. To stress customer service and positive interpersonal relations while working closely with Admitting/Registration, Preauthorization, Care Management, appropriate department personnel in Patient Financial Services and MCW Clinical Practice Services in addressing financial responsibilities. Responsibilities
Assess eligibility and assist with applications for BadgerCare, Medicaid, Marketplace plans, and Froedtert’s Financial Assistance Program Provide cost estimates and prepayment information for upcoming services Meet with patients in various settings—bedside, in-office, or by phone—to address billing questions Serve as a liaison between patients, the preauthorization team, and clinical departments to ensure seamless communication and support Qualifications
Experience
A minimum of 1 year of experience in healthcare/revenue cycle functions (or other business office), case management, or social work is required. Experience using Microsoft Word, Excel and other software programs is preferred. Experience using Epic in a healthcare environment is preferred. Experience in social work or case management is preferred. Education
High School diploma or equivalent is required. Bachelor's degree in social work, case management, healthcare administration, business administration, or other related field is preferred. Licensure
State of Wisconsin and Federal Certified Application Counselor Designation is preferred. In lieu of Certified Application Counselor Designation, current Licensed Health Insurance Agent is preferred. Perks & Benefits
Paid time off Growth opportunity - Career Pathways & Career Tuition Assistance, CEU opportunities Academic Partnership with the Medical College of Wisconsin Referral bonuses Retirement plan - 403b Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits Our health network is a partnership between Froedtert Health and the Medical College of Wisconsin, supporting a shared mission of patient care, innovation, medical research and education. We operate eastern Wisconsin's academic medical center and Level I Trauma center with thousands of clinical trials and studies. We value a diverse workforce and are an Equal Opportunity Employer. If you require accommodations during the application or interview process, please contact us.
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