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IDR, Inc.

Patient Services Representative (Beverly Hills, CA)

IDR, Inc., Beverly Hills, California, United States, 90211

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Patient Services Representative – Beverly Hills, CA

IDR is seeking a Patient Services Representative to join one of our top clients in Beverly Hills, CA. This role is pivotal in ensuring a seamless patient experience by managing check-ins, insurance verifications, and patient inquiries. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today! Overview / Responsibilities

Serve as the primary contact for patient interactions, both in person and over the phone, ensuring a welcoming and efficient experience. Manage patient check-in and check-out processes, including verifying demographics and insurance details, collecting co-pays, and providing receipts. Schedule appointments, complete patient registration, and handle referrals and authorizations across various insurance types. Maintain accurate records in CS-Link/Epic and assist with patient/provider correspondence. Ensure workspace cleanliness by adhering to department sanitation guidelines. Required Skills

High School Diploma or GED required. Must be flu vaccinated, with no exemptions or declinations. At least one year of recent experience in an outpatient clinic or medical office setting. Proficiency in medical insurance processes, referral handling, and benefit plan understanding. Ability to comprehend and follow detailed oral and written instructions. What’s in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more Opportunity to join an industry-leading organization Close-knit and team-oriented culture Why IDR?

25+ years of proven industry experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row Seniority level

Mid-Senior level Employment type

Full-time Job function

Health Care Provider Industries

IT Services and IT Consulting

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