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The Cook & Boardman Group, LLC

Senior Account Manager

The Cook & Boardman Group, LLC, Richmond, Virginia, United States, 23214

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Overview

Senior Account Manager

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The Cook & Boardman Group, LLC Direct message the job poster from The Cook & Boardman Group, LLC Build Your Career Where You Matter Join The Cook & Boardman Group, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services. At The Cook & Boardman Group, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here.

Why Work With Us? We’re committed to your success, personally and professionally. You’ll have access to:

Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.

Work-Life Balance: Generous paid time off for rest, family, and self-care.

Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to C&B University, our in-house development program.

Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.

Be part of a team that invests in your future, celebrates your success, and values your contribution.

Senior Account Manager Responsibilities The Senior Account Manager works with prospects to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands. As Senior Account Manager, you must possess excellent interpersonal communication skills, a strong sense of integrity and superb organizational and time management skills. You must also be a self-starter and problem solver who keeps the customers’ best interest at heart. This position conducts sales calls on prospects and assigned accounts/territory. The primary purpose of these sales calls is to create opportunities for the sales of Advantech product offerings in Electronic Security Solutions, such as Integrated Solutions, Intrusion Detection, Video Surveillance, Fire Alarm, Access Control, and Emergency Communications. The ultimate goal is to create enhanced relationships such that Advantech can build profitable backlog with both hard bid and negotiated projects thus delivering the goals as established by Advantech sales management.

Initiate contact with prospects via cold calling and assigned accounts/territory

Conduct onsite or online presentations to prospects that showcase the services and products of the company

Work with management and marketing to develop proposals, quotes and respond to public solicitations

Effectively communicate features and benefits of solutions and manage prospect expectations

Manage the complexity of IT proposals, contracts, lease agreements and service level agreements

Maintain in-depth product knowledge of the service offerings of the company

Provide guidance and team lead activities with other Account Managers

Perform sales procedures through activities and opportunities with defined policies and procedures

Attend weekly sales meetings and ensure sales opportunities are compliant with company policy

Develop in-depth knowledge of the service catalog and how it relates to customers’ needs

Document internal processes and procedures related to duties and responsibilities

Responsible for entering time and expenses

Minimum Qualifications

High School Diploma, or equivalent combination of education/experience

A minimum of 5+ yrs experience in systems technology sales

Current and valid US driver’s license

Must pass pre-employment background check and drug test

Knowledge, Skills And Abilities

Excellent time management, multi-tasking and prioritization skills

Ability to complete assigned tasks with minimal supervision

Ability to manage deadlines and have excellent follow-up skills in order to drive tasks to completion

Must be professional and polished in appearance and be comfortable speaking to Customers, small groups of managers and technical and/or facility personnel

The ability to interpret blueprints and specifications

Strong analytical and problem – detail-oriented with problem solving skills, organizational skills, and communication skills

Exceptional customer service skills

Physical Demands The physical demands described here are representative of those required to successfully perform the essential functions of this position. While performing the duties of this role, the employee will regularly communicate verbally and in writing, and must be able to see and hear in a typical office setting. The role frequently involves sitting, walking, standing, using hands to handle or feel, and reaching with arms and hands.

Work Environment This position operates primarily in a professional office environment. It routinely involves the use of standard office equipment such as computers, phones, printers, copiers, and filing systems. Occasional business travel may be required.

Qualification Requirements To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed represent the knowledge, skills, and abilities necessary for success in the role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer The Cook & Boardman Group is an Equal Opportunity Employer and a VEVRAA Federal Contractor. We are committed to providing equal employment opportunities to all qualified individuals, including minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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