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Jobs via Dice

Knowledge Management Analyst

Jobs via Dice, Huntsville, Alabama, United States, 35824

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Overview Knowledge Management Analyst role at Jobs via Dice — Huntsville, AL. Chenega Military, Intelligence & Operations Support (MIOS) supports large-scale government operations by leveraging cutting-edge technology and fostering professional development.

Responsibilities

Design and maintain a centralized knowledge management (KM) framework to support institutional knowledge capture, process transparency, and workflow continuity.

Develop and curate KM products including SOPs, decision memos, workflows, process maps, and training repositories.

Manage collaboration platforms (e.g., Microsoft Teams, SharePoint) to enable secure and efficient information sharing across stakeholders.

Align KM strategies with cybersecurity and mission assurance priorities, ensuring reusable assets are version-controlled and accessible.

Support live dashboards and reporting mechanisms for KM metrics using BI tools like Power BI or Tableau.

Catalog, index, and manage the storage and access of explicit organizational knowledge (e.g., documents, files) to make it easily discoverable.

Understand the needs of information end-users and construct access paths to facilitate their access to information.

Track and report on the usage of knowledge management assets and resources to improve the framework and support.

Integrate KM activities into daily operations and conduct training and outreach to implement and sustain established KM goals and objectives.

Develop and maintain framework to assess KM readiness and training supporting ongoing command and staff functions.

Participate in exercise planning meetings and conferences to coordinate and develop actions and events for exercise participation to stimulate KM training objectives.

Maintain open lines of communication with a distributed network of supported government customers to facilitate feedback and to enable troubleshooting of KM challenges.

Contribute to brainstorming meetings and development of new ideas related to improved KM practices in support of designated government customers.

Other duties as assigned.

Qualifications

Bachelor's degree in science, Technology, Engineering, Mathematics, IT, or business-related programs

3+ years of experience in knowledge management or records management, technical documentation, or business analysis

Baseline and Full Computing Environment Certifications for IAT-II IAW DoD 8570.01-M (Security+ certification) desired

Must have active Secret clearance with ability to obtain TS with SCI eligibility

Knowledge, Skills and Abilities

Strong understanding of KM principles and collaboration technologies (SharePoint, Teams)

Experience working in secure or classified environments preferred

Background in federal or DoD IT, cyber, or program environments a plus

Familiarity with records management and governance standards

Proficiency in the Microsoft Office suite with advanced Word, Excel, PowerPoint, and Outlook skills

Understanding of cloud technologies (e.g., AWS, Azure, Google Cloud Platform) and hybrid cloud environments

Cybersecurity Certifications (e.g., CISSP, CISA, CISM) desired

Experience using collaborative tools and implementing KM methodologies that improve efficiencies

Experience developing customized dashboards on SharePoint with linked data sources

Experience extracting, transforming, and structuring data for exploratory analytics and operational reporting

Strong visual storytelling skills with an eye for design, usability, and user experience

Ability to deliver data-driven insights that enable quick understanding and action by client users

Knowledge and experience with data management, engineering, and science

Effective time management and organizational skills to meet deadlines

Ability to work independently and in a team

Ability to work in a collaborative, innovative environment and support continuous improvement

Ability to meet minimum clearance requirements

Ability to work nights, weekends, and holidays as required

Ability to travel up to 10%

How You'll Grow At Chenega MIOS, our professional development plan focuses on helping our team members identify and use their strengths to do their best work. From entry-level employees to senior leaders, there are opportunities to learn through on-the-job experiences and formal development programs.

Benefits Chenega MIOS offers a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you.

Company Culture & Compliance Chenega MIOS is committed to equal opportunity employment and compliance. This includes supporting diversity, veteran status, disability accommodation, and E-Verify participation in accordance with applicable law.

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